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LU Design Build
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
LU Design Build specializes in upscale full service home remodeling projects including: kitchens, bathroom, master bedroom suites, basement finishes and additions. We also provide a full scope of interior design services. Our team of designers, construction managers and craftsmen work closely with you, your budget, your style and vision to complete your remodeling project. We have a growing team of excited professionals and a host of qualified subcontractors working in tandem to get your project off the ground and done in a timely manner with as little disruption as possible. All of us have years of experience in the remodeling industry and know what it takes to get the job done! We strive to make our client’s lifestyle vision a reality! Contact us today for an in home consultation! All the best, Lucas Bourgeois CEO, LU Design/Build
Business highlights
19 years of experience
Services we offer
Basement Finishes, Full Renovations, Interior Design, Kitchen & Bath Remodeling, Outdoor Spaces, Room Additions
Accepted Payment Methods
- CreditCard
Reviews
4.829 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 7% | ||
| 0% | ||
| 0% | ||
| 3% |
Showing 1-25 of 29 reviews
Melissa W.
Jan 2020
We met with LU Design to finish approximately 1100 sq. ft in our basement on October 25, 2019. We provided detailed drawings of the proposed design and highlighted the expensive items that were “must-have” on our list including enlarging 2 windows for proper egress in the bedroom and living space, extensive plumbing work for a full bathroom, kitchen and moving sewer stack. We spent over 2 hours discussing the details and were provided a ballpark estimate of $80,000. We signed the agreement and paid $4,000 based on this mutual understanding. While we provided detailed architectural drawings, we were open to hearing any ideas for the space that could enhance the use and provide a separate workout area. We received several iterations with suggested modifications to the original, many of which were absurd (for example, one such suggestion moved the bedroom and provided an egress window that would have been located under the garage). We also received a number of finish suggestions to choose from which also lacked attention to detail (proposing light fixtures and ceiling fans where there was ductwork / low ceiling height). There was a concerning lack of attention to detail on these many items (which were available in the drawings provided up front). With no mention of the budget during this process, on December 6, 2019 we finally received an estimated cost of $140,000. We were also provided 2 cheaper options which reduced the finished space to 850 and 950 sq. ft. and eliminated all of the must-haves, including pluming and egress, for a budget of $80,000 and $100,000, respectively. We made no scope changes from the original ask and LU was unable to articulate anything, other than they “messed up”, to explain the $60,000 or 75% increase. We requested a refund of the $4,000 payment as the basis for this agreement was false and we did not receive anything of value. LU Design offered a $1,000 refund as they “had spent time on the project”. We have not received any refund to date.
Jamie B.
May 2019
We hired LU Design last year to build a bar in our basement. I can't say enough good things about the work they did. They invited us to participate in every step of the process from the design to the final build. We had hoped to finish the bar by New Year's Eve, and they worked tirelessly through the holidays to make that happen. When we spotted a few tiny issues, they came back out and fixed them. We are so happy with the end result, and the bar is a popular spot with our guests! We would hire them again in a heartbeat.
Paula S.
Oct 2018
lots of helpful information
Michele S.
Apr 2018
She was very helpful helping us to decide potential placement of our current furniture. It helped us to decide which pieces to keep and which to discord or store in basement. Were quite pleased with her expertise.
Teresa M.
Apr 2018
This was a three month project, extensive amount of work so will try to stick with high level points that are important to me as a consumer. Start to finish LU was professional and very focused on achieving goals set forth in contract. The designer and the overall designs were absolutely spot on with our vision. This was a major investment and I appreciated the time spent up front to clearly understand what was important to us. All employees were skilled and professional and eventually overcame every obstacle that came up. Was it smooth sailing -no, there were bumps in the road as we expected. The owner to the carpenter to the project manager always ensured they were addressed properly and kept us in the loop every step of the way. The pricing was not the lowest or highest, but it felt right at the end for the value we received. Overall, A rating because they earned it, was not an easy project and exceeded our expectations!
Response from LU Design Build
"Thank you so much for your kind words! We loved working with you and we are so happy you love your new space!!"
Catherine L.
Nov 2017
Very well. The decorators had creative ideas and were GOOD LISTENERS to the look I wanted. Lu Design handled all electrical, painting, etc. They were very neat and cleaned up after themselves.
Mary M.
Aug 2017
Rochelle was informative and very helpful!
James C.
Jul 2017
LU Design was first class from start to finish. When getting a bid the designer and owner came to our home to find out our vision. They gathered what was most important to us and came back several days later with a bid. Never were we being sold - they listened to our goals and tailored it accordingly. Work started not long later. The BaseCamp tool they use keeps everyone involved up to date at any given point. The workers were courteous and kept the home clean. Even with a little snag during the remodel they went above and beyond to rectify the situation. My wife and I are thrilled with our new kitchen. Highly recommend!
Susan C.
Apr 2017
She provided me with guidance on how to proceed next. I had the painting done and will choose the flooring and lighting. After that, I will consider having her return for the finishing touches. I might also have her help with my kitchen update.
Marc R.
Apr 2017
Very well. Would hire again for future home renovation projects!
Erin C.
Apr 2017
Great! professional, excellent craftsmanship, courteous, efficient.
Paula S.
Apr 2017
She was professional. She arrived 15 min late, but stayed 15 min longer.
Response from LU Design Build
"Hi [Member Name Removed]! Thank you for the review! I, once again, sincerely apologize for being fifteen minutes late. I hope that you found the advice and paint color recommendations I gave you helpful. In reference to the "B" for responsiveness- is there something we could have done better? We did reach out to you on March 13, which was within 24 hours of the offer being purchased. We really appreciate your review and your feedback. Customer service is very important to us and we are always looking for ways to better serve our clients. I wish you the best of luck with all of your updating and getting the house rented! If there is anything else I can do to help you as you begin your projects please let me know! Sincerely, Jennifer Chapman Interior Designer LU Design Build"
Amanda M.
Mar 2017
YES!!! I enjoyed very much working with this company. The team met to discuss our needs several times before and during the construction to make sure we were absolutely getting what we wanted, especially when we were unsure of exactly what design we even wanted in the beginning. The design team was incredibly patient with us and knowledgeable to decipher the look we were trying to convey on our new front porch. The end result was beautiful and could not be happier with the outcome. I will definitely use LU Design/Build for upcoming projects.
Response from LU Design Build
"Thanks for the great review [Member Name Removed]! It was a pleasure working with you and [Member name] =] Feel free to call us anytime, we'd be happy to work with you again!"
Carol T.
Mar 2017
Beautifully done! We enjoyed working with this design/build team. All designs, scope of work, budget, and calendar were on paper before the work began. We were contacted daily by the project manager to know who was coming and what would be done. Quality workmanship, stayed on budget and finished on time. Highly recommend this company.
Response from LU Design Build
"Thanks for the great review [Member Name Removed]! It's been a pleasure working with you and [Member Name Removed]! Call us anytime =]"
Ralph G.
Nov 2016
Great. We'd solicited several bids for the project and went with Lucas not only because we felt the bid was fair (not the cheapest) but also because we found Lucas himself to be someone we could work with. He listened to what we wanted and helped us to realize our vision for the project. He was responsive to our requests and was great about clearly communicating the timeline and what was going to be done when, as well as what impacts various decisions would have on the overall cost. Every subcontractor and worker on site was courteous and professional, and we couldn't be happier with the end result.
Response from LU Design Build
"[Member Name Removed], Thanks for the great review! It was a pleasure working with you :) We particularly enjoyed the care you took in choosing the time period appropriate finishes for the porch. It really made a great impact on making the porch look new, fresh and still belongs on a 100 years old home. Fun project!!"
Seth M.
Nov 2016
Both were fantastic. Both crew and work was top notch. Would definitely use again and again
Response from LU Design Build
"Thanks [Member Name Removed], it's always a pleasure working with you and [Removed Member Name] :)"
Joshua B.
Nov 2016
Always great work. Luke tries hard to balance service, quality, and price to get the best result.
Response from LU Design Build
"Thanks [Member Name Removed], We are excited to be here for you for the next 5years!"
Thomas S.
Nov 2016
Excellent! It was a pleasure doing business with a company who not only delivered first-class workmanship at a reasonable price, but did it on time and on target! Pride of workmanship was obvious in all workmen and the job site was left immaculate. The deck material incorporated invisible fasteners, which gave it a super clean look! We already plan to hire Lucas Updates for our next project!
Response from LU Design Build
"Wow (Member name removed)! Thanks for the great review :) It was a pleasure working with you and we are excited to help with your next project! Thanks for being such a great client, we love working with awesome people! Call us anytime :)"
Stephanie N.
Nov 2016
It went very well. LU is good at communicating, which is the key to keeping a renovation on track. They keep a clean job site, which I love (!) and stand behind their work. I highly recommend them for large or small remodeling projects.
Response from LU Design Build
"[Member Name Removed], we appreciate the great review and the great opportunity to work on your projects. The sense of community and pride for your neighborhood you have shown resonated with us greatly. It's such a pleasure working with people like you. Thanks so much and cheers to the next project!"
Danny B.
Nov 2016
Work was finished quickly with no concerns
Response from LU Design Build
"Thanks [Member Name Removed], we're ready to help with your next project!"
David W.
Mar 2014
It was excellent. His crew was professional. They were responsive to any enquiries. They were a little off on their time. I thought he was very good on pricing.
Response from LU Design Build
"Thank you for the good review [Member Name Removed]! It was a pleasure working with you =] Lucas Bourgeois LU Design/Build Lucasupdates.com"
Carol Z.
Jul 2012
He was really diligent, would always stop by to make sure the work was holding up and was timely.
Kathleen C.
Jun 2012
We contacted Lucas Updates as soon as we closed on our 100-year-old house. Luke and the guys have painted (interior) for us, and are currently finishing a new doorway from one room to the next. Luke has been so helpful; he has much experience working with old homes, and has a real love for restoring them to their rightful glory. The work has been promptly completed, at the price quoted, and the men have been a pleasure to work with--responsive, willing to listen to my (endless) questions, and quick to communicate via phone and email. We will certainly use them again--we already have them booked to do repairs and painting of the exterior of the home.
Response from LU Design Build
"Thank you [Member Name Removed]! We loved your home, so beautiful and full of character!"
Jonathan B.
Mar 2012
The crew arrived timely and demoed the ceiling in a prompt fashion and had the waste taken care of in a reasionable time.
Next day they started hanging the ferring's to level the ceiling out and delivered the drywall they used the bigger sheets for less seams and a better smoother look. There was one issue with one of the drywall workers but he was sorted out and the job resumed in a much more effecient pace. over all it took longer that estimated but some of that was our deciding on expanding the job which was a reasionable decision.
Next day they started hanging the ferring's to level the ceiling out and delivered the drywall they used the bigger sheets for less seams and a better smoother look. There was one issue with one of the drywall workers but he was sorted out and the job resumed in a much more effecient pace. over all it took longer that estimated but some of that was our deciding on expanding the job which was a reasionable decision.
Sara G.
Nov 2011
When well. Would hire again.
Licensing
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FAQ
LU Design Build is currently rated 4.8 overall out of 5.
LU Design Build accepts the following forms of payment: CreditCard
No, LU Design Build does not offer free project estimates.
No, LU Design Build does not offer eco-friendly accreditations.
No, LU Design Build does not offer a senior discount.
No, LU Design Build does not offer emergency services.
No, LU Design Build does not offer warranties.