
NextGen Electric
About us
EMERGENCY SERVICES AVAILABLE OUTSIDE OF NORMAL BUSINESS HOURS NextGen Electric brings both electrical and IT expertise to the table. NextGen is one of the only electrical contractors in the Springfield area specializing in smart home solutions (we are Nest Pros!) - including smart lighting, video doorbells, learning thermostats, and Mesh WiFi systems to expand your high-speed internet to the remote corners of your home. But don't worry, we provide traditional/standard electrical services also. Focusing primarily on electrical service and repair, circuit additions and remodels - we also perform electrical service upgrades and panel change-outs. Our goal is to serve Springfield and the surrounding areas with integrity and a commitment to excellence. We understand that your projects have deadlines. We are committed to doing everything in our power to keep them on track. From the moment you reach out to us to project completion, our communication is prompt. Got an emergency? Our answer is the same. We will get you back up and running in no time and make sure you're kept in the loop.
Business highlights
Services we offer
Expert Electrical Services, Security Camera Installation, Electrical Service & Repair, Smart Home Solutions and Home Automation, Electrical Service Upgrades and Panel Change-outs, Fixed Generator Installs, Circuit Additions and Extensions, Audio/Visual and Home Theater Systems, Electrical Remodels and New Construction, Electrical Safety Inspections, Low Voltage Wiring, Data and Coax Cabling, IT Service and Local Network Design, Mesh WiFi Systems
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
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| 90% | ||
| 5% | ||
| 5% | ||
| 0% | ||
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Filter reviews by service
"Thank you for your review. We are sorry to hear that your experience did not match your expectations, but really appreciate you bringing this issue to our attention. Our standard practice is to provide up-front pricing to avoid sticker shock after the work is complete, but in this case upon arrival we were told you had somewhere to be in a couple of hours - so we started the work immediately in attempt to finish on time. The work included a Basic Diagnostic to investigate the Kitchen Lighting (didn't charge anything extra for the replacement 3-way Light Switch), Provision & Install of a Weather-Rated GFCI and Weatherproof In-Use Cover, Rewiring an Existing Lighting Circuit and Extending it to the Requested Location above the Garage, and Install/Setup of the Provided Outdoor Security Light above the Garage Door. Standard pricing for this would actually come out to be more than what you were charged for, and we really do make every effort to price our services competitively compared to what other electrical service professionals are charging. We are committed to holding a standard of excellence in our workmanship and strive for 100% customer satisfaction. I was surprised when I saw that you were less than happy with the service, because when I was on-site you were all smiles and didn't blink at the price when reviewing the invoice after the work was complete. Please consider giving us a call so we can have a chance to make things right. We can offer a complimentary electrical safety inspection as well as a discount on any additional work that might need done. 417-986-5045"
"Sent your paid invoice! Thanks for leaving a positive review, when you want something done right - you know who to call! To be clear, this was a repair job - following up on incorrect wiring and installation by a previous handyman or similar. When it comes to electrical, wiring, and smart home solutions - we strongly recommend hiring a service professional like NextGen Electric, rather than an unqualified person. It is less expensive to hire a service professional to install it correctly the first time, than it is to have to repair and reinstall (not counting initial failed install cost). The first step towards a smart home is a good wireless internet setup, we recommend a wireless mesh system like the Google WiFi 3-pack for your home. We wish all of our customers were as close as you are, hope to see you again soon!"
"Thanks for leaving a review. You’re right, Hans is the best! The team here at NextGen Electric is thrilled to hear such good feedback, and we’re proud to be a top quality electrical service contractor in the Springfield area. Did you know we just started a Spring promotional offer? 10% Off on projects completed before summer gets here (06/21/2019). Next time you have us out, you should take advantage of the complimentary electrical safety inspection. We look forward to seeing you again soon... don't forget to tell your friends about us!"
"Hi [Member Name Removed], I would like to extend our apologies regarding the reported issues with your vanity lights. We are known for exceptional attention to detail, but didn't think these details would be an area of concern. Unfortunately we can't do much with damaged goods (light fixtures possibly damaged during shipment?). I would greatly appreciate the opportunity to discuss this further with you. If you would be willing to talk further please call us at +1-(417) 986-5045. Thanks and have a great day."
Licensing
State Contractor License Requirements
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