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JENNIFER'S CLEANING & ORGANIZING LLC
Maid Service, Post Construction - Clean-up, Ducts & Vents - Clean,
About us
Our company provides professional cleaning services for the following: Residential, Commercial, New construction clean-up, Office & Apartment complexes, Organizing & Hoarding jobs. If you want your home or office cleaned and organized - call us! Our business is licensed, bonded, and insured. We would be happy to clean for you!
Business highlights
Emergency services offered
14 years of experience
Services we offer
Residential, commercial, move in and out cleans, new construction, office & apartment complexes, organizing and hoarding.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.874 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 8% | ||
| 4% | ||
| 1% | ||
| 0% |
Showing 1-25 of 74 reviews
Anna L.
May 2018
The work Jennifer did was many hours of removing piles of stuff, sorting, cleaning, with bags going to trash, donate, small amount the resident wanted to keep, serious cleaning needed and done. When I first realized the work needed to be done I wasn't sure I could find anyone that would actually do it. Jennifer just tackled it head on, dug in and got it done. With kindness, honesty and efficiency. Jennifer was a lifesaver and a jewel. I would recommend her totally, and would rehire her in a heartbeat. It wasn't cheap but was worth every penny. She worked around her other work and on weekends to get it done. Thank you Jennifer.
Response from JENNIFER'S CLEANING & ORGANIZING LLC
"Thank you so much for reviewing me! I really appreciate you and would be happy to clean for you anytime."
Sheri W.
Mar 2018
Great job, very thorough
Response from JENNIFER'S CLEANING & ORGANIZING LLC
"Thank you so much for reviewing us! We appreciate your business!"
Larry J.
Sep 2017
Perfectly satisfied with the two ladies that did the cleaning. All communications, both email and phone, was quick, efficient, and informative. While it seems many in the service industry keep the customer "wondering" (what's happening, when will they show, etc), this wasn't the case with Jennifer's company. 100% .......great company with superb service.
Response from JENNIFER'S CLEANING & ORGANIZING LLC
"Thank you so much for taking the time to review us! We are always happy to come clean for you. Feel free to contact us anytime. We appreciate your business!"
Brad P.
Sep 2017
Cleaners represented the company well. One person showed up extremely late due to other obligations. Christen showed up early and knocked out most of what we had asked for. She's a rockstar! Will be calling again as soon as we have arranged moved "stuff". Brad
Response from JENNIFER'S CLEANING & ORGANIZING LLC
"Thank you so much for taking the time to give us a review! We greatly appreciate your business and look forward to hearing from you in the future!"
Mike T.
Sep 2017
Jennifer's employees arrived promptly and got right to work. They listened to my concerns and took care of everything to my satisfaction. The house looks great!.
Response from JENNIFER'S CLEANING & ORGANIZING LLC
"Thank you so much for reviewing us! If you ever need us to clean for you again in the future please feel free to call us. We are always happy to clean for you!"
Linda M.
Sep 2017
They good, they are very good. Price depends on what they do for you. I'd give them "A's" down the line and I would use them again.
Chris H.
Aug 2017
Called and made apt for a future date while we were away on vacation. My parents were house-sitting so that made us feel better about having "strangers" come into our house for the first time. After returning to Springfield I have learned that several places have a "good is good enough" mentality for customer service and their professional services. After only one cleaning I do not believe that Jennifer's cleaning is this way. My parents said they were incredibly polite, on time and worked the entire 3 hours they were at my house. It looks great! I will use them again and will even pay to have my parents house done as a gift now. I fully recommend this business.
Response from JENNIFER'S CLEANING & ORGANIZING LLC
"Thank you so much for taking the time to review us! You have a beautiful home and your parents were as sweet as can be. Were always here when you need us, just give me a call and I'll make sure I'm there. We greatly appreciate your business!"
Evelyn S.
Aug 2017
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Suzanne W.
Jan 2017
I understand it was during the holidays and we were added in to our gals schedule because of an illness. I think I would have rather had the work cancelled. The girls that came were good, but not motivated because they had to work without lunch. Communication was not great because we were an add on to them.
Bonnie W.
Nov 2016
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Response from JENNIFER'S CLEANING & ORGANIZING LLC
"Thank you for taking the time to review us! We appreciate your business. Feel free to call us anytime."
Bonnie W.
Nov 2016
They were excellent. It was expensive for what they did.
Response from JENNIFER'S CLEANING & ORGANIZING LLC
"Thank you for reviewing us! You did pay for a full 6 man hours which is our standard rate for our Angie's List customers at $25 per man hour. The ladies love coming to clean for you. Feel free to call us anytime. We would love to clean for you again."
Jecobie R.
Nov 2016
It went very well. The ladies are always on time and get the job done quickly. I have used Jennifer's Cleaning for over a year now. I am very satisfied with the work they do and will continue to use their services. Danette Rich is who comes to my home with an assistant and she knows what I need done and does it without having to be babysat and I appreciate that. I highly recommend this service.
Response from JENNIFER'S CLEANING & ORGANIZING LLC
"Thank you so much for taking the time to review us! We always appreciate getting your feedback so we can ensure a great cleaning experience every time. Feel free to contact us anytime. We would love to clean for you again!"
Beth M.
Nov 2016
Well. One of the women was especially focused and worked very hard. I appreciated that anything I requested was done satisfactorily.
Response from JENNIFER'S CLEANING & ORGANIZING LLC
"Thank you for reviewing us! We greatly appreciate your business! We would love to clean for you again. Call us anytime. :)"
Donald P.
Nov 2016
They were marginal. I don't think I would use them again. There were a couple of little things that weren't of value that went missing. It was aggravating. They might have done it accidentally. There was no followup from that company. I was a little confused in terms of the deal. It said 4 hours of house cleaning. I think that applied to if one person were coming. Three people came and they were here for two to two and a half hours. The tub wasn't clean.
Response from JENNIFER'S CLEANING & ORGANIZING LLC
"I'm so sorry you feel this way. They have all been long term workers here and would not take anything intentionally. You did receive more time than you paid for since there was three of them (one was in training) So I'm surprised they did not get the tub cleaned. I am truly sorry for any inconvenience this may have caused you. Your a valued customer and we greatly appreciate your business. I did respond back to the email you had sent originally. I never received a response back from you. I apologize for any miscommunication issues we had. Feel free to call me anytime. I would be happy to talk to you and send a different crew out to clean for the 4 man hours and make sure its done very well. Again, I'm very sorry you were not completely satisfied."
Sarah C.
Oct 2016
It's a great feeling each week when I come in to find that Jeremy and Sheila have turned our home into a sparkling, organized, and welcoming place. As a busy single mom of three, before I found Jennifer's cleaning I was frequently stressed out, trying to balance quality time with the kids, and keeping up with the house. Since adding Jeremy and Sheila to my team, I am able to spend more of my time after work focused on helping with homework and building a strong foundation for my three angels. I can't say enough about the blessing the team has been to our family, and how grateful I am for the consistently outstanding work they do.
Response from JENNIFER'S CLEANING & ORGANIZING LLC
"Thank you for being [Member Information Removed] wonderful client! We greatly appreciate your business. My employees LOVE coming to your home and cleaning. Thank you for being awesome! Have [Member Information Removed] wonderful Christmas! :)"
Bradley S.
Oct 2016
Generally speaking things are great, they perform the service when we are not at home, nothing has ever come up missing, they don't leave their personal items behind or move our personal items drastically (just straighten them up). The services mentioned above are all performed to the level that I would expect. That being said, there are a few more minor detail items that aren't completed that I would expect such as dusting cobwebs in the corners where the walls meet either the floor or ceiling, and wiping down the cabinets where needed. Previously we had made a comment about some areas having cleaning chemical still on them hours later like too much was used but this was corrected within the next service.
Again, we are quite happy with the service and I have recommended it to others.
Again, we are quite happy with the service and I have recommended it to others.
Response from JENNIFER'S CLEANING & ORGANIZING LLC
"Thank you for reviewing us! Your home is beautiful. I'll make sure they remember to get cobwebs. :) My employees love to clean for you. Thank you for being a great client! Have a wonderful Christmas!"
Stephanie O.
Oct 2016
Very well.
Response from JENNIFER'S CLEANING & ORGANIZING LLC
"Thank you for taking the time to review my staff and I. We appreciate your business very much. Please feel free to call us anytime. We would love to clean for you again."
Janel B.
Oct 2016
Every cleaning in our office has been done to perfection. Can't say one negative thing about Jennifer's Cleaning or Danette the person that takes care of our office.
Response from JENNIFER'S CLEANING & ORGANIZING LLC
"Thank you for taking the time to review us! We greatly appreciate your business. You guys are wonderful to work for on a weekly basis. :)"
Suzanne W.
Sep 2016
Great job!
Response from JENNIFER'S CLEANING & ORGANIZING LLC
"We appreciate you taking the time to review us! Please feel free to call us anytime. We would be happy to clean for you! Thank you!"
Randall H.
Aug 2016
absolutely perfect. Great Company Great People. We really enjoy Jennifer and crew and if you need this type of work you would be a fool not to hire them.
Response from JENNIFER'S CLEANING & ORGANIZING LLC
"Aww, thank you!!!! We really enjoy cleaning for you guys as well! Call us anytime, we would love to have you on our schedule! :)"
Debra S.
Jul 2016
unknown
Response from JENNIFER'S CLEANING & ORGANIZING LLC
"Thank you! Your wonderful to work for!"
Cindy S.
Jun 2016
unknown
Response from JENNIFER'S CLEANING & ORGANIZING LLC
"Thank you so much for reviewing us! Call us anytime! Were happy to come clean for you! :)"
Sally C.
Jun 2016
unknown
Response from JENNIFER'S CLEANING & ORGANIZING LLC
"Thank you so much! We truly appreciate your business. Feel free to call us anytime!"
Kim C.
Apr 2016
unknown
Response from JENNIFER'S CLEANING & ORGANIZING LLC
"Thank you so much for taking the time to review us! Your a valued customer and we appreciate your repeated service. :)"
Kathy P.
Apr 2016
unknown
Response from JENNIFER'S CLEANING & ORGANIZING LLC
"Thank you so much for taking the time to review us! We truly appreciate your business!"
Licensing
State Contractor License Requirements
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FAQ
JENNIFER'S CLEANING & ORGANIZING LLC is currently rated 4.8 overall out of 5.
JENNIFER'S CLEANING & ORGANIZING LLC accepts the following forms of payment: CreditCard
Yes, JENNIFER'S CLEANING & ORGANIZING LLC offers free project estimates.
No, JENNIFER'S CLEANING & ORGANIZING LLC does not offer eco-friendly accreditations.
No, JENNIFER'S CLEANING & ORGANIZING LLC does not offer a senior discount.
Yes, JENNIFER'S CLEANING & ORGANIZING LLC offers emergency services.
No, JENNIFER'S CLEANING & ORGANIZING LLC does not offer warranties.