Bug Zero
About us
Bug Zero is locally owned and operated with offices in Southwest Missouri and in Southeast Missouri. The keys to our success include attention to detail, pest prevention by anticipating seasonal activity before it becomes a problem, and personal oversight by the company's owners.
Business highlights
Emergency services offered
35 years of experience
Services we offer
Residential and commercial pest control, and fumigation of wood-destroying beetles., bed bug, healthcare facility, mosquito suppression, multi-family housing pest control, termite
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.933 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 9% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-25 of 33 reviews
Carolyn C.
Aug 2019
Conner was very pleasant to work with. He listened to us and looked were the ants were coming from. He not only checked under the house but in the attic too! A plan was devised and put in place. He was not in a hurry to finish the job. He spent an hour and forty five minutes. The big plus for us is that the product used is pet and child friendly. We will recommend this business to others.
Amanda K.
Jul 2017
The initial appointment was longer than I anticipated; and they were very thorough. We came back after two weeks and still had an issue they came immediately to re service.
Matt J.
May 2017
Just like the technician indicated, we saw a few ants the next few days but after two weeks they were all gone and now we don't see any ants inside the house.
Response from Bug Zero
"Don't you just love it when promises and reality come together! Your InsectaShield service is designed to stay a step ahead of each season's pests so you won't have to endure those two weeks of pests again. Thank you for choosing Bug Zero and for the kind review!"
Bruce S.
May 2017
Service was not only on time but early. Very professional and informing. Will use their service for the next year.
Response from Bug Zero
"Thank you for the kind review and for choosing Bug Zero! I hope that at the end of the year you will stick with us. The InsectaShield service you selected is designed to stay a step ahead of each season's pests."
David G.
Mar 2017
It was done to our satisfaction
Betty R.
Jan 2017
Everything was smooth, from our original contact with the office to a follow-up question the day after the service. There were a number of preparations to be made and we did them. The website has some excellent information and videos to help with this and help diagnose your specific pest problem. There was only one hitch — the man couldn't come out on the scheduled day because of a storm and we had to wait three additional days. But now we are pleased to be bug-free and can sleep at night.
Curt I.
Jan 2016
unknown
Response from Bug Zero
"Thank you for taking the time to discuss this with Connie when she called. I will share your comments with your service technician. We appreciate you using our InsectaShield every-other-month maintenance service and will work hard to earn a higher score."
Colleen C.
Jan 2016
It went well. We didn't have termites, but we signed up for a bi-monthly program to monitor for termites because we live in the country in a cedar house near a pond and the area is damp. Lucas is also going to regularly check for Carpenter Bees. Our house is inconveniently tall. Hauling the ladder outside to spray for Carpenter Bees at the top of the house is getting harder as we get older. It's much easier and safer for us to let Bug Zero take care of the bugs. Lucas is great to work with. He's very easy to talk with and very professional.
Response from Bug Zero
"Ms. [Member Name Removed], Thank you very much for choosing Bug Zero and for sharing your experience on Angie's List! You are under continuous warranty with our InsectaShield program. If you need anything before your March service, just let us know. Thanks, Ivan"
Laura L.
Nov 2015
unknown
Response from Bug Zero
"Thank you for sharing your experience on Angie's List, and for using Bug Zero. I have passed it along to Coby, your technician."
Kimberly B.
Aug 2015
unknown
Response from Bug Zero
"Thank you very much for choosing Bug Zero and for the kind words in your review! I will pass this along to your technician."
Perry F.
Jun 2015
unknown
Response from Bug Zero
"Thank you for choosing Bug Zero, and for the grade A review!"
Duane K.
Jun 2015
unknown
Response from Bug Zero
"Thank you for choosing Bug Zero, and for the kind words!"
Randi I.
Jun 2015
unknown
Sarah S.
Apr 2015
They did an excellent job and I will continue to use them.
Response from Bug Zero
"[name removed], Thank you so much for the kind words. We are glad to have you on board!"
Cara R.
Mar 2015
unknown
Response from Bug Zero
"Thank you for choosing Bug Zero, and for participating in our InsectaShield maintenance package. I am sorry that we did not achieve complete elimination of your ants during our first effort. Our records indicate that your technician found ants during each of the re-treat visits -once inside and once outside- and treated those (no additional fee). Ant prevention is a key component of our springtime service and will be included with your next regular maintenance service. It is very unlikely that you will experience any ants inside your home ever again. When your technician calls to alert you to a pending service appointment, you have the option to specify an alternate appointment time. Because InsectaShield is a preventive maintenance program focusing on exterior prevention, it is not necessary that you be home. Please call us at 417-831-7378 and ask for Ivan if you would like to talk about this or anything else that I might do to improve your experience with Bug Zero."
Clovia E.
Jun 2014
unknown
Marla M.
Jun 2014
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Jerry C.
Jun 2014
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Michelle R.
Jun 2014
They were very professional from the beginning. On time and wore booties over their shoes in our home. They were very thorough and knowledgable. The warned us up from that we would see alot of activitivy initially which we did but then nothing, they (the ants mostly) were all dead! They followed up to see if we had any issues which we saw a small (about 6 or 7 only) in our shower so they have come out and re-sprayed area they believe may have still been active. Their service is great and worth every penny. Will continue with them!
Jerry M.
Nov 2013
On time and Charles was very friendly and courteous. Over all they did an excellent job.
Faye P.
Jun 2013
Prompt, they came out the same day!! Service was excellent. Everything explained. No bugs! It was a great experience. We would highly recommend this company to neighbors and friends.
Robert R.
Jun 2013
Shannon explained everything we needed to know. Very professional and personable.
Carolyn B.
Apr 2013
I've had no pest problems since they came out.
Tara V.
Oct 2012
I called this company based on the reviews on Angies List. (we live in Branson) I am so glad that I did. Our technicians name was Shannon. He was on time, courteous, friendly and professional. We had a wasp problem that literally popped up over the weekend. I called on Monday morning and they were here by 7 am the next day. (this is the best time of day to get to wasps as they are more sluggish in the colder early morning weather) He was diligent and thorough, making sure that he covered every area and then some. I was extremely satisfied and I would recommend using this company to anyone looking for a great Pest control company. They know what they are doing!!!
Christie E.
Sep 2012
Upon calling this service I was told the inspection was free. They did explain that if active termites were found the cost for treating the house and the plan for a maintenance contract and paying a fee every other month. This also included and inspection every 3 or 6 months. There was termite damage under my house that was over 5 years old that I knew about and had seen. They found this damage and a few other minor problems but no active termite activity. The technician explaned their 2 plans again but did not try and get me to sign up. No pressure or anything. Their office did call 1 time a week or so later, asking if I was interested in the maitenance plan. I said not at thid time and that is the last I have heard from them. I feel they were honest and professional.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Bug Zero is currently rated 4.9 overall out of 5.
Bug Zero accepts the following forms of payment: CreditCard
Yes, Bug Zero offers free project estimates.
No, Bug Zero does not offer eco-friendly accreditations.
No, Bug Zero does not offer a senior discount.
Yes, Bug Zero offers emergency services.
No, Bug Zero does not offer warranties.