Buddy's Carpet Care/Tuft Aide Inc.

Great job.

Very profession, courteous and caring. they did a fantastic job.

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Buddy's Carpet Care was listed on Angie's List and was recommended by a colleague where I work. I filled out a request for an estimate and they were very easy to work with on setting up an appointment to come give an estimate. The week of the estimate and service we had a snow/sleet storm and I had to reschedule the cleaning. They were quick to accommodate my change even though this is right before Christmas and people were getting ready for Christmas parties.
Buddy's called the day before to make sure everything was still OK to come on Wednesday. They called again just before coming over to clean to make sure I was home. The technician arrived on time as promised. He was clean, neat, polite and personable. He came in and surveyed what needed to be done and proceeded to hook up the water hose from an outside faucet to his truck.
The carpet in this house was a very light beige cut pile carpet and had not been cleaned in 2 years. The teenage daughter frequently has friends over and there were areas that were heavily soiled with spilled food and drinks. He vacuumed the areas to be cleaned with a Dyson vacuum. Then he performed pre-treatment and then spot treatment on particularly soiled areas and then cleaned the worst area first (teen daughter's bedroom). I had already cleaned and moved as much furniture as could be moved throughout the house. He used two machines, a large rotary scrubber (like an industrial buffer for floors) with steam and water and suction and a smaller hand tool that also included the steam and water.
He had to move a few pieces of furniture that couldn't be removed from the room and after cleaning the carpet, put the furniture up on styrofoam blocks so the carpet wouldn't be stained by the legs of the furniture. Areas that didn't come clean right away he used spot cleaning again and cleaned them again.
He was very careful of furniture and insuring that nothing was damaged during the cleaning. After finishing the cleaning process, he came back with what looked like a cross between a rake and a comb and and quot;groomedand quot; the newly cleaned carpet. When he left, there was nothing but clean, fresh-smelling carpet and a sense of wonder at how clean the carpet had become! He also gave a bound booklet on keeping the carpet clean and what other services they perform.
The carpet is now clean and nearly new looking again. I was astonished at the quality of their work and their professionalism. I would recommend Buddy's Carpet Care to anyone! When I need the carpet cleaned again, I'll certainly call them! They are serious about providing the best care possible and have followed up to see if everything was satisfactory and if there was anything they could have done better. They are home-town people taking care of neighbors with professional tools and equipment and showing pride in their work. I couldn't ask for more!

He came on time for the appointment, measured the floors, got our approval and performed the work. Our neighbor saw his truck and came over and had him do some work for him also. We were pleased with the work.

Please see story above. We are very pleased with the service and the people.

They were way over priced so we did not use them. I heard they were really good, but I just wasn't willing to pay the price. He came out and brought a guy with him and they measured. We discussed what my needs were and then they gave me a per square foot estimate. I just felt it was kind of high. The estimate processs was fine.

He can remove any kind of stain. It's just amazing, very good carpet cleaner! They are very prompt, come when they say they will. Price is quite reasonable and they are locally owned, which I prefer to do business with. He has enormous integrity.

Buddy's did a good job, I would recommend them. They were really nice when I called and explained stuff. They were very friendly and efficient, they made me feel confident that they knew what they were doing.

They were great. I would recommend them and I would use them again. They were cheaper than I had expected. They really give you a lot of time to explain their process and they are really courteous. The owner seems very knowledgeable about what kind of cleaning needs to be done. They gave me some tips on how to get stains off. They cleaned the carpets very well. I will use them again in the future.

They came in, went straight to work, and did an excellent job.

My parents were very pleased with the service they got. They have had a trouble spot for a while do to a small spill in the hall and John was able to take care of it with no problem. They said that the tech, John, was very courteous and friendly. He was able to answer any questions that they had and really put them at ease. We had Buddy's clean last year also and both Ryan and John came and they loved them both. It really made me feel good that my parents felt comfortable with not only the service given but the people that were sent to their home. Thanks Buddy's - a job well done!