All Klear All Hours Plumbing, Heating & Electric, Inc.

Mark was the initial plumber that did the diagnostic service, determining that a part would need to be ordered to make the repair. The faucet that was installed when our house was built is an uncommon faucet. Mark was very professional and was thorough in explaining what the problem was. Mark promptly called us a few days later when the part was available, however my husband and I were on vacation, we scheduled a day for repair but then Hurricane Harvey disrupted our travel plans home and I had to cancel that appointment. The day I chose to reschedule, Mark was taking a vacation day so the work needed to be completed by another plumber. I was very pleased with the service that both Mark and Eric provided, and would certainly recommend All Klear for Plumbing work.

Excellent service. Very friendly manager and technicians. Took the time to explain things and give other tips for future maintenance.

Great Charles did an excellent job. Extremely satisfied with the All Klear company!!!

Charles arrived at agreed upon time and performed all work as expected. He was friendly, helpful, and professional. I was involved in moving heavy items from my house and Charles even volunteered to help my mover and I to lift a few very heavy items, without me asking. I'm sold on All Klear and its great staff.

Eric was great! We have an older, rarer model that is difficult to repair. Eric came over to install a pilot assembly that a previous plumber had us order earlier in the week because replacing the thermocoupler had not fixed the hot water heater. After replacing the pilot assembly we had ordered and having the pilot light continue to go out after less than 60 seconds of lighting, Eric stepped back reevaluated and discovered an unusual situation had occurred. Either before our previous plumber replaced the thermocoupler earlier in the week or when he was replacing it, the sensor unit on the thermocoupler adapter had come loose. Eric tightened that up and the pilot light stayed lit. Throughout the entire time he worked, Eric was respectful to us and his supervisor, kept pleasant conversation, and continually reassured us that he would make sure we had hot water before he left. Eric knows his job very well and i would recommend him to anyone who needs a plumber.

Would never use this company again.

Excellent, Bryan was the most knowledgeable service person that I have ever dealt with. Resolved the problem and provided detailed options for maintenance on our system.

Excellent job done by Trevor. Very detailed explanation, and great customer service. Will contact him again.

They come out every six months.

We are on an annual maintenance plan with them.

After calling several big box stores (Lowe's, Home Depot, and Sears) as well as some local plumbers, I learned I would need to order a water heater to fit the short space (48") in our cellar, wait for delivery, and then hire someone to install it. I could not believe a real, live person answered the phone at All Klear at 5 pm on a Sunday, but someone did (!). I was told the plumber would be at my house in two hours to assess the situation. The plumber, Charles, arrived right on time, and after assessing the situation, Charles contacted the Springfield All Klear warehouse and learned there was a water heater that fit the bill in stock. He then drained the old water heater while he drove to the warehouse, returning in half an hour, and installed the new water heater. The whole process took five hours from my initial (and somewhat desperate) phone call to the All Klear truck pulling out of the driveway (again, on a Sunday night!). Charles cleaned up all materials, removed the old tank, and even checked my tap water to see how well the water softener was working. I gave All Klear a "B" for price of the water heater and quality because the water heater was not Energy Star certified and was middle-of-the-road priced. If I had not been in a hurry to get the hot water back on, I probably would have shopped around for a more energy efficient water heater, but I have a six year warranty on the All Klear water heater, and All Klear is local and prompt, so I know they'll service what they sell without my having to go through a third party in case there are problems.

Great. Bryan kept me informed on what he was looking for then on what he was doing when he found the problem. Excellent service.

Smoothly. Eric was very professional and helpful.

Fantastic workmanship, fast service

Excellent - Charles is very knowledgable about his work.

He was timely and efficient on both of his visits. Originally, he could not get the sink I preferred, but he called additional suppliers until he was able to acquire the two-hole sink I requested.

Charles did a good job of communicating what needed to be done and how he was going to do it. The broken valve didn't take a really long time to replace and everything's working great now.

Garen did a great job and was very professional, efficient and friendly. He worked about 11 hours each day relacing my heating and air. He went above and beyond to get everything perfect. Garen stayed late to make sure I would not go without A/C.

Fast and professional!

It went well mike was courteous answer all my questions and behaved in a professional manner. He did not waste time . Gave me estimates for work on the spot. This visit was a part of a service agreement with all Lear therefore no spefic charge.

Mark did an excellent job - discussed options, explained everything, showed me what he was doing, kept me aware of his findings...great experience for me.

Service call went well. We would hire All Klear again.

Charles was prompt, friendly and professional. He did a great job.

The next plumber fixed it

I had a water heater fail and partially flood my basement on the day before Easter. Jerry responded quickly and very patiently waded through the process of getting clearance to do the work with my Home Owner's Warranty firm. Once the work was approved. he worked quickly and professionally. Jerry was was very friendly and the work is perfect. The absolute top of my list the next time I need a plumber.