Bill's Washer & Dryer Repair

Bill is professional and reasonable. I would definitely use him again, and have referred him to friends and relatives.

perfect....will use him again when needed

Even though I had to buy a new washer, the experience was wonderful.

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Absolutely perfect!

Bill easily diagnosed that it was a valve problem. He did not have the part on hand and had to order. Called the next day saying he had the part and could come out the next day. Part installed and the washing machine works great.

Bill arrived promptly at the front end of the predicted arrival time window. He was kind enough to call ahead and make sure the time still worked for us. Upon arrival he got right to work and opened up our washer. He took the time to explain what he was doing and finding. As it turned out our machine did not have any major issues as we had suspected. The noise it was making was part of its normal operation. He made some adjustments to the leveling and was on his way. He charged us for the standard trip fee and a small fee for the leveling. Both fees were very fair and very small. I could not be more satisfied with his service and will absolutely work with him in the future. I have already given his name as a recommendation to others.

Awesome, Bill showed me how to address this issue in the future.

Excellent.

Great. Bill was prompt, friendly, and knowledgable. Definitely would recommend him.

After thorough inspection and testing, Bill determined that the problem was our drain rather than our washer. He recommended we try to clear the drain with Liquid Plumber or Drano, which we did. We have not yet run a load through the washer since clearing the drain, but we feel confident that we now know where the problem is. Bill spent quite a bit of time testing the washer, and his trip charge / diagnostic fee was very reasonable.

Person called when he stated would and came promptly at the time stated. He was friendly but professional. Looked at both appliances, determined what parts needed and then priced the parts. Was very honest and stated that based on the price of the parts and the age of the appliances he would not recommend doing the repair. Just charged a reasonable price for looking at both machines.

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Bill was a great guy, and fixed our draining issue with our washer very quickly.  He knew so much, and you could tell he was passionate about his business.  

I won't be calling anyone but Bill whenever we have any issues with our washer/dryer in the future. 

(Thank you!!)

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