Tight Lines Painting
About us
Tight Lines painting company has been professionally painting St. Louis and the surrounding areas since 2005. We take pride in our customer satisfaction and specialize in power washing, repairing problem areas, and painting using the highest quality finishes available on the market. There is nothing we can't do and we look forward to hearing from you to schedule your free estimate. Thank you very much. Josh Dunn 636-208-5989 [email protected]
Business highlights
Services we offer
Interior and exterior painting, drywall finishing, epoxy floors & wood staining., plaster repair
Amenities
Free Estimates
Yes
Number of Stars | Image of Distribution | Number of Ratings |
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79% | ||
13% | ||
8% | ||
0% | ||
0% |
"[member name removed], I'm very sorry about getting paint on anything that wasn't supposed to be painted. It was an accident that I promise won't be overlooked again."
"Would you please elaborate a little more on your review? I would like to know how you arrived at a D for quality. I strive to do the absolute best job that I can and have no problem coming back and taking care of anything that you are not happy with. Thank you and please do not hesitate to call me directly at 636-208-5989! Have a Good Day!!"
He said he would let me know. When they finished painting it was still wet and looked great. By that night when it dried, it was obvious that both rooms needed another coat of paint.
I just think that this young man doesn't have the experience in yet in dealing with customers. He should have said immediately to me when I offered, that I needed to get more paint. He should have known from experience that it would need another coat.
He was very nice and professional. I didn't want to give him a bad review. I think he just needs to be more assertive or upfront with the customer.
"The quart of paint was enough to do the ceiling, so I actually avoided you buying unnecessary paint. Also as far as not being assertive with the second coat, I provided you the option of painting a second coat if you wanted to. You said that it looked fine when I left, and after it dried that night it was obvious it needed a second coat. I couldn't tell that when I left which is why I left it optional. If you would like to get the second coat done please feel free to call. Thanks."
"I apologize that you weren't happy but I provided the price upfront before the work was done. The problem that we had was that the project took 3 coats to finish because Valspar did not perform. I did everything in my power to make the job a success and went as far as to get you free paint from Lowe's because it didn't cover. I also provided 1 discount on the first coat and 2 discounts on the second coat. You said that you were going to do the third coat and was very happy when I left. After receiving this review I have even reached out to you to see if there was anything that I could do, to which you said no. Best of luck to you on future projects!"
Licensing
State Contractor License Requirements
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