Rev It Up Home Solutions LLC

Hired Rev It Up Home Solutions to do 4 jobs, the final being tear out and reinstall of master bath tub and surrounding tile. I experienced multiple issues of very poor workmanship: 1) brand new tub hit with drill 5-6 times during install, leaving visible damage requiring repair; 2) installation of cement board placed up to tub lip on two walls but over lip on one large wall, resulting in angled wall- upon request Mr. Keen did redo this wall, however seems to indicate overall lack of knowledge of job; 3) Several issues with tile placement- misaligned/crooked tiles; 4) caulk and sanded grout left all over tiles, vinyl edging and tub surface (originally Mr. Keen was going to use sanded grout, however I requested non-sanded due to tile manufacturer recommendation since this was glass tile, for some reason Mr. Keen still opted to use sanded caulk; 5) inadequate grout placement and missing grout near floor, leaving holes; 6) drywall was left with dents and scratches in surface and inadequate repainting; 7) half wall between tub and shower left unfinished with large seam in drywall; 8) baseboard removed, pulling paint from baseboard and wall, no touchup done. Mr. Keen did very minimal clean up related to job and did not notify me when several items in basement storage (below where tub being installed) got very wet. Pieces of sheet metal, screws and debris were left all over stored items in basement. In addition, screws, nails and metal pieces were left in driveway (appeared to have fallen out of Mr. Keen’s truck). In addition to the quality issues, Mr. Keen was consistently very unresponsive. Text messages would show that he read them, but just didn’t respond. Finally took me making reference to contacting BBB to get a response, but then the silence continued. Took the case to small claims and ended up winning a minimal judgment, however payment has not been received and Mr. Keen is again unresponsive to text and email. I wish pictures could be attached here...they speak a thousand words! Response to photos of finished job have included "did you pay this guy? It looks like a child installed the tile!" Do your homework, read reviews and get references for exact job being done. Will save you a headache in the long run!