Grasser Electric

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HIGHWAY ROBBERY!!  I needed an electrical outlet installed for a small heater in my office building and I needed it ASAP... I had previously called another electrician (with 35 years experience) who quoted me a price of $200 total, to install the outlet AND, to also install a ceiling fan.  Unfortunately, he was unable to get out immediately and I would have been waiting several weeks for the work to be done. 

Based on the reviews on Angie's List, I scheduled an appointment with Grasser, who offered a more immediate date, though I ended up still waiting several days before the work was appointed. 

The Grasser electrician arrived early; he was professional and experienced.  Once I explained what I needed, he returned to his truck for quite some time and worked up a bid on his Ipad.  Perhaps using this kind of technology explains the quote I eceived...  $89.50 for the service call plus $250 to run a wire and install a basic electrical outlet...having the fan installed would have been another $250 to $300+ and the fan could not be done that day...I can only assume that returning to install the fan would have required another service call fee.  Cha-ching!

I declined on the fan and allowed the electrical outlet to be installed but I was kicking myself the entire time because I felt totally taken advantage of.  Moreover, if the actual electrical work that was done took 45 minutes, I'd be surprised.  Once the job was completed, it was another 10 minutes waiting on the transaction to be entered into the Ipad and for the charge to be called in to Grasser's main office--I just hope no one in my reception room memorized my Visa number which was read out loud by my electrician.  And with the Ipad technology, why he didn't use a Square card reader that could handle this transaction immediately and silently?!?

I wonder if a male customer would be treated differently?  Given a more reasonable quote?  A woman with her own business is vulnerable to exploitation, and in hindsight, I should have just shown Grasser the door.  My bad, however, for being impatient... Hopefully, someone can learn from my mistake:  I should have declined the estimate and waited for the first electrician I'd contacted.  Who, I might add, didn't have an Ipad...just a pen and a pad of paper!   Which he's been using for 35 years!  Amazing!

Bottom line--Unless you have an abundance of cash you can afford to expend on electrical work, find another company to hire. 

TJDorey

Paul Garman did an excellent job. He had to cut two small holes in our ceiling. They were easily covered by two small rectangular plates matching our white ceiling. They are not noticeable. Other than that he ran a circuit from a closet containing our main panel to our kitchen above our stove.  In a previous visit to give us an estimate he also installed a new aluminum rated receptical in our bathroom for $154 parts and labor. We made 7AM appointments. His truck was standing outside in our parking lot by 6:45 AM both times.