ACI Exteriors, LLC

Customer service was terrific, communications was outstanding. High quality roof and installation was completed in one day. Previous roofer took two days. Cleanup was perfect. No loose ends. No complaints. Totally happy with the company. Easy to see why ACI Exteriors is rated number one.

We thought we did our due diligence, but apparently not. At almost every turn we found ourselves either lied to by the owner, Shawn Gaffney, or ignored by him. It was delay, delay, delay. This was accompanied by unskilled, non-english speaking labor. I wont go into all the details, but suffice it to say we signed the contract in August 2024 for roof, 2 skylights, new gutter guards and repair of a 3' x 2' facia. The roof was done by the end of August and the remaining work took until December to complete. The entire experience was a litany of apologies and lies supplied by Shawn. It was the worst experience I have ever had with a roofer. Several times I sent the workers home and told Shawn not to send them back because they had no idea what they were doing (mainly on the gutter guards). The photos are a small example of the shoddy workmanship ACI tried to get away with. I feel bad for anyone who trusts this contractor.

They engaged quickly, streamlined the process, and made everything easy. The team did great work, were professional and polite from start to finish.

We had a serious problem in our attic and needed specific ventilation on the roof in order to resolve it. Shawn came over and looked at it and I explained the attic situation. He understood exactly what we needed, ACI came and installed a new roof with ventilation and we are very satisfied and they did a fine job...

Really excellent experience with ACI, I highly recommend them. Joe Masters was personable, honest and flexible, really made the process simple on my end. Communication was excellent. I needed a new roof, but also had fascia damage. Roof went on first, which revealed the extent of the fascia rot and that job was moved up. Within four days I had a new roof, new fascia and soffiting, and new gutters. Yard was clean, you could barely tell anyone had been there. Joe came by to check every day to make sure things were going well and to answer any questions I had. Pricing was very reasonable and Joe was upfront about any possible hidden costs. There were no surprises. I couldn't be happier with the work and the end result and will be recommending Joe and ACI to everyone I know. Thank you, ACI!

Joe is the most knowledgeable, handy, and honest project manager I have ever seen. He helped me diagnose and solved my roof leakage problem and had done a great job. Thank you so much, ACI. I will definitely recommend your business to my family and friends. First-class work.

They stayed until the work was completed, even though there was rain. They cleaned up the yard after the roof was finished and came back the next day to check on the roof and the clean-up.

We were very happy with the way they did the job, cleaned up and were gone in one day.

It was an overall pleasant experience from the estimate to the finish of the roof and gutters being installed. I would recommend ACI Exteriors for sure.👍👍

He did an outstanding job.

We had a metal roof installed by an incompetent contractor. By the time we figured out what a disaster we had on our hands, theyâ d â gone out of businessâ and â sold the assetsâ to different owners, who would not honor the warranty. We didnâ t want the same bunch of miscreants on our property so we got some estimates and found ACI. Chris is very forthright and honest about the situation. I had a very low opinion of the roofing industry by this time but he put us at ease. His people did a very good job tearing off the mess that was here and repairing the damage. They put on a new roof and cleaned up thoroughly. We are quite satisfied. Please give Chris and ACI your consideration if you need a new roof or repairs.

Wonderful customer service. The crew were extremely efficient. Tear off and replace a roof on 1200 sq foot house in one day. Plus they were extremely meticulous in their clean up. I would highly recommend this company.

x

Nick was great to work with. He kept me informed and his crew did an an excellent job. I highly recommend them!

Very professional and knowledgeable. The crew was efficient and hardworking. Overall, a great experience - we are very pleased.

They did what they promised showed up on time, did a good job cleaning up afterwards.

Good work and clean up was done in less than 6 hours. On time and job was done quickly and efficiently. 5 stars in my books. Thank you.

Timely response, always on time, quality product, and quality installation. Of 6 bids, was next to lowest for a higher rated shingle.

The people are very friendly and the price was what they estimated.

Very polite and professional

Highly Recommend!

Very prompt

Wow is all I can say! Easiest and most pleasant home improvement projects ever! Quality work, amazing follow up, fair prices and perfect clean up! I would highly recommend! Thanks you Chris & Beth for the amazing job you did in our roof and gutters! Can't wait for the next project your helping us with!

I received three bids to strip the old roof and replace it at my home, ACI Exteriors was the successful contractor, they were not the least expensive but the quality of the materials and the integrity and professional knowledge from the owner Shawn Gassny got them job. Value is the intersection of quality and cost, ACI provided excellent value. My neighbor commented to me how meticulous the staff was in cleaning the work site, after two months I have yet to find a single nail or other debris. ACI, in my opinion is worth consideration for your roofing project, you will be well satisfied.