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Approved Pro
Approved Pro

US Van Lines, Inc.

About us

Welcome to US Van Lines, Inc.! We are a local moving company. We have been in Saint Louis, MO since 1999, and we do have an A+ rating with the Better Business Bureau. Continually improving customer satisfaction is our goal! Just as every family is different, every family's moving needs are different. At US Van Lines, Inc., we tailor a customized designed moving plan to cater to your needs, your schedule, and your budget. We know how stressful moving can be, and we try our best to take the stress out of moving. You can feel confident that US Van Lines, Inc., is committed to help you during this pivotal time, take care of your worries, and guide you through. We will partner with you to identify your moving needs, and control moving costs. Please give us a call today! We do not move cars or trucks, but we'll be happy to refer you to someone who does.

Business highlights

Se habla espanol
25 years of experience

Services we offer

Professional Moving Service - Hot Tub (with regular move only) , Professional Moving Service - Local / Within State , Professional Moving Service - Long Distance / Out of State , Professional Moving Service - Piano (with regular move only), We do not transport cars

Amenities

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.039 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
54%
4
23%
3
13%
2
5%
1
5%
Showing 1-25 of 39 reviews
Michelle V.
Jun 2021
4.5
Yes, I recommend this pro
Very good

Karen D.
Sep 2020
5.0
Yes, I recommend this pro
$450
They were so quick and courteous! I'd use them again!

Janne B.
Dec 2019
5.0
Yes, I recommend this pro
The movers were efficient and friendly.

Steven B.
Aug 2019
4.0
Yes, I recommend this pro
Great & efficient team for the initial move. Best price and service for a long distance move if you’re ok with waiting 2-3 weeks. It was worth it for us.

Allison B.
Jul 2019
3.0
Yes, I recommend this pro

Rick I.
Mar 2019
2.5
It has taken over a week to get my stuff

Jan S.
Sep 2018
5.0
Yes, I recommend this pro
They were very careful with family heirloom antique furniture, had the right tools for the job, and were obviously very strong and competent. Each person introduced himself to me when they arrived, which I found very polite and professional. Excellent work; will definitely hire next time I need movers.

Ricqui B.
Aug 2018
4.5
Yes, I recommend this pro
$1,400
The movers worked very hard and did an amazing job!

Deb M.
Jul 2018
0.5
Not only did I have to go to Lowe’s to buy more bubblewrap, I had over $1600 worth of damage that the company refused to reimburse me for. This is the worst company I’ve ever moved with and my husband is an executive with 30 years experience in business. We have moved 9 times from state to state with many more professional moving companies . Pictures I took of the inside of boxes reveal nothing was wrapped, no paper, no bubble wrap. Do not waste your money on this company, they are unprofessional & sloppy. At one point 2 of the workers were arguing with each other in my home. It was apparent towards the end of the second day that they didn’t care what happened, they just wanted to be done.

Jeanill C.
May 2018
4.0
Yes, I recommend this pro
Had to move a lot and it was done in amount of time estimated

Kimberly W.
May 2018
2.5
Charged me $280 over bid. They took the long route traveling to my storage unit.

Debbie E.
May 2018
4.0
Yes, I recommend this pro
Debbie E

Kathleen B.
Jan 2018
5.0
Yes, I recommend this pro
They were so nice and helpful. I would recommend them to anyone who is moving.

Dennis H.
Jan 2018
4.0
Some scraps on furniture Lead man on job told me he would refer these problems to His supervision too this day I have not received any contact

Don M.
Dec 2017
5.0
Yes, I recommend this pro

Carl F.
Nov 2017
2.5
$821
The movers I had were not very professional. There were 3 workers in total and they arrived late. As soon as they did arrive, the leader believed they needed a 4th person to do the job and proceeded to try to contact his boss to no avail. I told them I could help as much as I could just to get the ball rolling. They all smelled of cigarette smoke and continued to take smoke breaks every hour for about 15 minutes at a time. While this was happening, they left our nice bedroom furniture out on the front lawn until they were finished with their break. The main guy admitted up front that he was struggling with some personal issues so his head wasn't totally into the work at hand. I sympathize and understand everyone is going to have a bad day every once in a while, but then he later preceded to tell me all the details of his problems while on the clock. The other 2 workers seemed careless with the furniture and moving boxes. One even had the balls to take some of my wife's cold medicine without asking until he was caught in the act and then tried to backtrack and ask after the fact. Up front I had asked them to make sure they at least take all the large items if they believed all the items would not fit in one truck load. They did not even do this and I ended up having to rent a U-haul truck to finish the job myself. I do not believe I received good service for how long it took and the amount I paid. Overall, I was extremely disappointed.

Larry R.
Oct 2017
5.0
Yes, I recommend this pro
$360
The movers were a professional team. Each member introduced themselves and took care of the business, very satisfied with the service and would use again.

Monika K.
Oct 2017
4.0
Yes, I recommend this pro
The bid was to include 3 workers, however- one had a family emergency which happens- that meant unloading took longer which increased my cost for the move. One piece of furniture was broken, it was to be sold- so not a great loss. Overall, positive experience and would do it again. The men were hard working, courteous and professional.

Aaron S.
Sep 2017
4.5
Yes, I recommend this pro
$660
I'd hire them again. Came in close to the quote. Hard working movers.

Jeff M.
Aug 2017
5.0
Yes, I recommend this pro
$720
the crew I had worked hard

Debbie B.
Aug 2017
5.0
Yes, I recommend this pro
$600
3 gentlemen were assigned to my move. I have to say that everyone of them was efficient and polite. I was amazed at what they could carry and how quickly they got the job done. They were amazing and I will definitely recommend them to anyone who is looking for a good reliable mover. They did everything as promised with a smile and in over 100 degree weather. They truly earned every bit of their money that day. I will be hiring them again if the time comes that I need a mover again. They are a great local company!

Donald P.
Jul 2017
3.5
Yes, I recommend this pro
$1,010
They wrapped/packed the parts of an antique vanity very carefully and well and all was undamaged at the final location. The men were very helpful in re-assembling the unit and moving it in.

Kevin C.
Jul 2017
4.0
Yes, I recommend this pro
Quick to respond and was able to fit me into schedule on short notice

Steven K.
Jul 2017
5.0
Yes, I recommend this pro
The team arrived early, worked HARD, were obviously expert. Very careful. Momma was happy.

Sid H.
Jun 2017
3.5
Yes, I recommend this pro
It would be helpful to the consumer if the movers would take a little more time and effort protecting the consumer's personal property.
Showing 1-25 of 39

Licensing

Licensed*

Trade License Number

913954

Trade License Locale

MO

Trade License Expiration

04/30/2026

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

US Van Lines, Inc. is currently rated 4.0 overall out of 5.

Monday: 8:00 AM - 6:00 PM Tuesday: 8:00 AM - 6:00 PM Wednesday: 8:00 AM - 6:00 PM Thursday: 8:00 AM - 6:00 PM Friday: 8:00 AM - 6:00 PM Saturday: 8:00 AM - 2:00 PM Sunday: 8:00 AM - 2:00 PM

US Van Lines, Inc. accepts the following forms of payment: CreditCard

Yes, US Van Lines, Inc. offers free project estimates.

No, US Van Lines, Inc. does not offer eco-friendly accreditations.

No, US Van Lines, Inc. does not offer a senior discount.

No, US Van Lines, Inc. does not offer emergency services.

Yes, US Van Lines, Inc. offers warranties.