TWO LADIES & A BUCKET
About us
Two Ladies & A Bucket home cleaning services is located in South St. Louis County, MO. We have remained successful year after year because of our loyal customers who are satisfied with our attention to detail and courteous service. New customers will be hooked when they experience our staff’s professional attitude and their spotless home! We are fully bonded and insured serving the St. Louis Metro Area, including St. Charles, and Jefferson County. Call us if you are outside of our service area and special arrangements can be made. 2LB has been a member of the South County Chamber of Commerce since 2009. In addition to residential house cleaning, we offer office cleaning and construction clean-up. Contact us today at 314-229-1736 and ask for Susie! Hours Of Operation: M – F: 8 AM - 5 PM CST Weekends by appointment only. Four (4) hour minimum. We Accept: Cash, Checks and Credit Cards
Business highlights
20 years of experience
Services we offer
Give YOU back your time cleaning services; also deep cleanings so you don't have to do it; and one time cleanings for those last minute occasions. Your time is valuable to us!
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.124 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 50% | ||
| 25% | ||
| 17% | ||
| 0% | ||
| 8% |
Showing 1-24 of 24 reviews
Ruby S.
May 2016
See above
Response from TWO LADIES & A BUCKET
"I'm so sorry that you did not have a good experience. I will definitely apply your feedback to improving the quality of our services."
Atif K.
Oct 2015
unknown
Response from TWO LADIES & A BUCKET
"Thank you for noticing the ladies hard work. They take pride in what they do and it's always nice to receive validation for a job well done. Thank you for putting pep in their step! The ladies and I appreciate you and your support of our services. We look forward to having another opportunity to serve you in the near future."
Charles P.
Sep 2015
We're very impressed by the quality of service provided by Anya and Crystal of 2 Ladies & A Bucket. They have been cleaning our house every 2 weeks since early July. They are consistently fast, efficient, thorough, responsive and pleasant. They arrive at the scheduled time and if they are running late, they call to let us know when they will arrive. Upon arriving, they quickly get down to cleaning; these 2 ladies divide up the work and do their jobs with very little wasted motion.They listen very well and if we point out something that needs attention they do it promptly without further reminders. They do ask for feedback on their work and we appreciate that they want to know how they're doing; they want us to be satisfied with their work. We're very happy with the service they provide us. Yes, we do recommend them!
Response from TWO LADIES & A BUCKET
"Thank you [Member name] for noticing and affirming the ladies hard work. It mean so much to Anya and Crystal to receive validation for a job well done. Thanks for putting the pep in their step!!! The ladies and I appreciate you and your support of our services."
Charles P.
Jul 2015
.
Response from TWO LADIES & A BUCKET
"Thank you [Member Name Removed] for taking the time to post your review on Angie's List. The girls enjoyed cleaning for you and appreciate you affirming their hard work. It was a pleasure to serve you."
Michael L.
May 2015
Delightful service, excellent work, great value
Response from TWO LADIES & A BUCKET
"Thank you [Member name removed] for taking the time to post your review. Thank you for affirming and noticing the ladies hard work. I appreciate your business and look forward to a long relationship. It is a pleasure to serve you and your family."
Anne T.
May 2015
It went pretty well although they missed a few things.
Response from TWO LADIES & A BUCKET
"Thank you [Member Name Removed] for taking the time to post your review and for choosing us for your cleaning needs. I will definitely use your feedback to improve our services. I hope that you would choose us the next time you need help."
VIPUL A.
Jan 2015
OH - Audio Missing.
Response from TWO LADIES & A BUCKET
"Thank you for taking the time to post your feedback! It's always nice to receive an "A" for a job well done! It was a pleasure to serve you."
Joseph M.
Aug 2014
did do throuhjob of dusting.forgot to do ceiling fans.had to remind them as they were leaving
Response from TWO LADIES & A BUCKET
"Thank you for the feedback. I am sorry that your experience with us wasn't the greatest. I will definitely use your feedback to improve the quality of our services."
Miriam R.
Jul 2014
Missed the first appointment but were very apologetic and made the second one. It was OK but not the deep cleaning I requested. My house is very easy to clean; there is no clutter and very little furniture. They did the dust and mop I usually do. They did not go after the fur balls under the beds or the sofa. They did not move any of the (rather few) things off the kitchen counter to wipe down the granite. They didn't scrub the greasy residue off the range hood. I did not want the refrigerator or oven cleaned, just this sticky range hood. So they were OK for a routine house cleaning but not industrial strength. So they're OK for a routine house cleaning.
Response from TWO LADIES & A BUCKET
"I appreciate that you have taken the time to post a review concerning your most recent cleaning. I'm sorry the experence was not completely satisfactory. I believe we may of had a disconnect and will improve upon our skills in those areas expecially in the area of the greasy exhaust stove hood that you mention in your review and will pay closer attention to those pesky dust bunnies. Thank you again for giving us the opportunity to provide our servides to you and your family."
Sheila R.
Jun 2014
Two Ladies and a Bucket have been my go-to house cleaning service of choice for the past several years. Depending on my schedule, I may have them come every week or just when I need help with a super deep cleaning; but no matter how often I have them come, they always treat me like I?m their most valued customer, do an incredibly thorough job and treat my home just like I do. I tend to be very picky about what types of cleaning products are used in my home and they?re happy to accommodate whatever I?d like.
I know that I?m probably a difficult client, as I definitely check on all the little details (ceiling fans, inside the microwave, behind the toilet, etc) - I mean, you?re paying someone to clean your house, right? - and they?ve never disappointed me.
In fact, as my grandmother?s primary caregiver, I had Two Ladies and a Bucket clean her home as well. If you have an elderly family member who?s homebound, you know how much it would mean for them to request the same girls from Two Ladies repeatedly; even though they had a job to do, the ladies made my grandmother feel like she had treasured guests visiting and took the time to talk to her as if she was a friend. I?ll always be very grateful for that. And it was especially nice for my grandmother to enjoy a sparkling clean home again, since she was no longer capable of cleaning. Although my grandmother passed away last year, that?s one thing that I?ll never forget.
I wouldn?t hesitate to recommend Two Ladies and a Bucket to anyone. The owner, Susie Duncan, always goes out of her way to check up on us after each cleaning to make sure we?re satisfied with the service and if one of her gals is sick or unable to make it, Susie rolls up her sleeves and does the cleaning herself. I appreciate having people in my own who I can trust and Two Ladies and a Bucket has been wonderful.
I know that I?m probably a difficult client, as I definitely check on all the little details (ceiling fans, inside the microwave, behind the toilet, etc) - I mean, you?re paying someone to clean your house, right? - and they?ve never disappointed me.
In fact, as my grandmother?s primary caregiver, I had Two Ladies and a Bucket clean her home as well. If you have an elderly family member who?s homebound, you know how much it would mean for them to request the same girls from Two Ladies repeatedly; even though they had a job to do, the ladies made my grandmother feel like she had treasured guests visiting and took the time to talk to her as if she was a friend. I?ll always be very grateful for that. And it was especially nice for my grandmother to enjoy a sparkling clean home again, since she was no longer capable of cleaning. Although my grandmother passed away last year, that?s one thing that I?ll never forget.
I wouldn?t hesitate to recommend Two Ladies and a Bucket to anyone. The owner, Susie Duncan, always goes out of her way to check up on us after each cleaning to make sure we?re satisfied with the service and if one of her gals is sick or unable to make it, Susie rolls up her sleeves and does the cleaning herself. I appreciate having people in my own who I can trust and Two Ladies and a Bucket has been wonderful.
Response from TWO LADIES & A BUCKET
"Thank you Sheila for affirming our Bucket Ladies hard word. They take pride in their work and put their heart into serving each clients needs. Its always nice to receive an official "pat' on the back for a job well done. Your Grandmother was a delight and the ladies enjoyed her company more than you know. It's always our honor and pleasure to serve you. Thank you for your loyal support and confidence in our service."
Bing L.
Jun 2014
unknown
Response from TWO LADIES & A BUCKET
"Thank you for taking the time to post your feedback. I appreciate affirming the ladies hard work. Its is our goal to provide excellent care to each customer and I appreciate that you took the time to affirm the ladies hard work. You made their day!"
Laura T.
Jun 2014
unknown
Toby B.
Jun 2014
unknown
Response from TWO LADIES & A BUCKET
"Thank you for taking the time to post your feedback. I'm sorry your experience was not satisfactory. We do not profess perfection but progress and will use your rating as an indication to evaluate our services to find where we need to improve upon them."
Richard O.
Jun 2014
I have a small house.l 1600 sq. ft. ranch. I do have a finished basement. They were able to get both floors dusted, cleaned and all the floors cleaned, (Tile, wood and carpet). They were professional and efficient.
Response from TWO LADIES & A BUCKET
"Thank you [member name removed] for taking the time to post your review. I know the ladies enjoyed serving you and your wife. We appreciate that you took the time to affirm that ladies hard work. They take pride in their job and its always nice to receive a good report about their job they did. Thank you for the opportunity you've provided us to service you and your wife."
Roy F.
May 2014
unknown
Response from TWO LADIES & A BUCKET
"Thank you [Member name removed] for taking the time to post your outstanding review of our services. We appreciate the feedback and will share it with our ladies. Thank you for affirming the ladies hard work. It's always nice to recieive an official "pat" on the back for a job well done. It was a pleasure to serve you."
Vance F.
May 2014
They cleaned bathrooms then kitchen floors. I checked on progress of 1 bathroom during cleaning. Noticed shower floor was still dirty in spots. Their reason was that they had used an entire bottle of cleaner and couldn't get it cleaner. They then cleaned the itchen floor. By this time only 1 hour and 5 minutes had gone by. Instead of asking to see if there was anything else they could do, they started to pack up, so I found something else for them to do. After they left I inspected areas they cleaned and discovered bathtub walls still have soap scum, there was still grime around the bathroom sink faucets, and they did not put things back where they were found. I will never use them again.
Response from TWO LADIES & A BUCKET
"Dear [member name removed], we appreciate the opportunity that you've provided our company to serve you. We are sorry that your experience did not meet your expectations. We strive to please each client to the best of our ability. We will use your feedback as a learning tool and will apply it to our services. We will also call you to discuss this in greater detail. Again, thank you for the opportunity. Susie Duncan Owner"
Dianne D.
Mar 2014
They are the best housecleaning service I have ever used. You do have to schedule far in advanced because they are always booked, but that is the sign of a good business. They stayed for the whole time I paid for unlike other house cleaners I have used. They do not try to rush through and are extremely thorough. If I give special instructions they follow them precisely.
Response from TWO LADIES & A BUCKET
"Thank you for affirming our ladies' hard work. They take pride in what they do and its always nice to receive a pat on the back for a job well done!!! Thanks for making their day!!! It was a pleasure to serve you!"
Ellen K.
Jan 2014
This was their second visit to my home after contracting them to do a monthly cleaning. Granted, I supervised the first cleaning to make sure they would be friendly to our dog. They came the first time in April, met my dog and everything was fine. Then they came to do a cleaning while I wasn't at home. My daughter left them to their work and knew the dog was out when she left for work. They locked our dog in a dark bedroom while they cleaned and then didn't let her out, as instructed, to put her in the kitchen after they were finished. They left her in a dark room all afternoon with no food or water. I wouldn't trust them to do any pet sitting, let alone clean. After I confronted them, the owner blamed it on menopause that apprently one of her cleaning ladies is going through. Really? They offered me nothing for the trouble and laughed it off. I was not amused. After cancelling any further monthly cleanings thye did they try and contact me to offer a discount. I did not respond.
I have contracted with another firm and my dog just watches them clean, gets her treats and goes back to her bed in the kitchen properly when they are done.
I have contracted with another firm and my dog just watches them clean, gets her treats and goes back to her bed in the kitchen properly when they are done.
Response from TWO LADIES & A BUCKET
"Thank you for your feedback. We will apply your feedback to improving our services. It was a pleasure to serve you."
Mark L.
Aug 2013
They came three times and I had to stop using them. I have a rug in my foyer and a runner in my kitchen. After the first time, I noticed they just mopped around the them. I thought maybe they forgot, so I called the owner, Susan. She apologized and said she would make sure they did it correctly the next time. Well, I gave them two more times and still the same...they just mopped around the rugs. Hopefully they have gotten some new, more thorough workers since then.
Response from TWO LADIES & A BUCKET
"Thank you for your feedback. We will apply your feedback to improving our services. It was a pleasure to serve you."
Nancy K.
Jul 2013
I had the red team and they were fantastic! They cleaned everything in my house and they did it professionally and thoroughly! The girls were so nice. They asked if I had any specific needs, which I told them and they went right to it! I have never had such a good cleaning experience! I called and immediately got on a bi-weekly cleaning.
Response from TWO LADIES & A BUCKET
"Thank you for affirming our ladies' hard work. They take pride in what they do and its always nice to receive a pat on the back for a job well done!!! Thanks for making their day!!! It was a pleasure to serve you!"
Cheryl K.
Apr 2013
Prompt and pleasant response for appointment from owner.
Response from TWO LADIES & A BUCKET
"Thank you for your feedback. We will apply your feedback to improving our services. It was a pleasure to serve you."
David C.
Apr 2013
hey came to my house twice, first time one of the girls broke my wooden
blinds and you know how expensive that is. They cleaned the house well
but I was nervous as heck because this particular girl kept dropping
things. I must say she is not with them anymore.
My other disappointment is that they worked too many homes so by the
time they come to me, they are tired and what should be a limited time,
they go over and yesterday by 10 minutes I believe which I did not know
about and the owner quickly calls me and tells me that I owe more money
and very aggressively as well.
blinds and you know how expensive that is. They cleaned the house well
but I was nervous as heck because this particular girl kept dropping
things. I must say she is not with them anymore.
My other disappointment is that they worked too many homes so by the
time they come to me, they are tired and what should be a limited time,
they go over and yesterday by 10 minutes I believe which I did not know
about and the owner quickly calls me and tells me that I owe more money
and very aggressively as well.
Response from TWO LADIES & A BUCKET
"Thank you for your feedback. We will apply your feedback to improving our services. It was a pleasure to serve you."
Anne T.
Jan 2013
It went very well.
Response from TWO LADIES & A BUCKET
"Thank you for affirming our ladies' hard work. They take pride in what they do and its always nice to receive a pat on the back for a job well done!!! Thanks for making their day!!! It was a pleasure to serve you!"
Michael F.
May 2010
Overall, they were great cleaners. They were always on-time always did a great job. We did have a few minor problems with them (they broke a statue and lost a house key). We just used them for the 1 year per our contract.
Response from TWO LADIES & A BUCKET
"Thank you for affirming our ladies' hard work. They take pride in what they do and its always nice to receive a pat on the back for a job well done. We deeply apologize for the borken items and apprecaite your graciousiness in the handling of the issue. It was a pleasure to serve you!"
Licensing
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FAQ
TWO LADIES & A BUCKET is currently rated 4.1 overall out of 5.
TWO LADIES & A BUCKET accepts the following forms of payment: CreditCard
Yes, TWO LADIES & A BUCKET offers free project estimates.
No, TWO LADIES & A BUCKET does not offer eco-friendly accreditations.
No, TWO LADIES & A BUCKET does not offer a senior discount.
No, TWO LADIES & A BUCKET does not offer emergency services.
No, TWO LADIES & A BUCKET does not offer warranties.