The Flood Team
About us
Water clean up and drying service. 15+ employees. Insured, professional, mold remediation services with third party testing. Replacement & reconstruction or new remodeling as well. Faith based company.
Business highlights
Emergency services offered
32 years of experience
Services we offer
Mold Remediation, all types of flooring replacement and repair, carpet, drywall repalcement, water remendaition
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.86 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 50% | ||
| 17% | ||
| 17% | ||
| 0% | ||
| 17% |
Showing 1-6 of 6 reviews
Alyssa M.
Aug 2015
The team removed drywall, carpet and vanity from a basement bathroom that had backed up. The Flood Team did a good job, except they didn't save a carpet sample, which was required by insurance. The Construction Team that fixed the drywall were incredibly inexperienced and did a terrible job. They had to send a second crew to tear out the work that was done. That crew returned three times to fix the drywall and paint, but when they finished, it still looked like a child completed the work. We are extremely unhappy with the finished project and will probably hire new contractors to fix it. Insurance paid for most of the work, but we will have to redo it. At that point, we just wanted them to finish (this whole project took 6 weeks when it should've taken 1). It is very evident that they are incapable of doing a good job. I would not recommend them. Very disappointing. Additionally, they left the gate open every time when we repeatedly asked them to close it. We have dogs that got loose numerous times.
Response from The Flood Team
"Hi [Member name removed], We are extremely sorry to hear that your experience with "The Construction Team" was a bad one. The Construction Team is "Not" owned by The Flood Team but we have recommended them after some of our water losses. We take this feedback very seriously because one of The Flood Teams core values is for people that hire us to have a great experience!!! The Flood Team has talked with our team members and reiterated the importance of leaving material samples behind! The Flood Team has also had a meeting with the company that we have recommend "The Construction Team" and demanded changes be made. Drastic changes have been made since. The team that handled your rebuild is no longer with that company. They have recruited better talent since and we have gotten very positive feedback! Also know that The Flood Team will not tolerate or promote poor workmanship in our company and if we are aware of an issue sooner we handle it immediately! The Flood Team is very passaniote about what we do in helping people and we strive everyday on improving our people and our processes to provide the best service possible! Please contact us if there is anything more we can do."
Debbie B.
Oct 2014
They saved the hardwood floor, happy with the price and people. Professional and came over right away, they were quick with setting all the equipment up. Cant remember the price but I was very satisfied with the work.
Bryan B.
Aug 2012
From bad to worse....
Kymberly R.
Oct 2009
They did a great job!! The basement looked very clean. They were very professional, prompt and nice to deal with.
Jennifer U.
Jul 2009
The guys who were onsite were very professional and answered all of our questions. They are working directly with our insurance and saving us that hassle. Once the job was complete, they helped us get everything back in place to continue business as normal. We have freinds that have also used them in thier homes and have heard nothing but great reviews. We highly recommend The Flood Team.
CICELY D.
Dec 2005
I called and the company came over that day to inspect the job. They came back the next day to perform the work. After three days of drying and dehumidifying the room, they returned to finish the job. Overall they did a good job. The only problem I had was when they were restretching the carpet they put a hole in the carpet. Because this happened, they discounted the price of the job.
Licensing
State Contractor License Requirements
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FAQ
The Flood Team is currently rated 3.8 overall out of 5.
The Flood Team accepts the following forms of payment: CreditCard
No, The Flood Team does not offer free project estimates.
No, The Flood Team does not offer eco-friendly accreditations.
No, The Flood Team does not offer a senior discount.
Yes, The Flood Team offers emergency services.
No, The Flood Team does not offer warranties.