
STL Tile Specialist LLC
About us
STL Tile Specialist works with any and all Tile Shops within the St. Louis Metro area. Jim Kelly (Owner and Installer) will bring your project to life with over twenty-five years of knowledge, a perfectionists eye for details, and a superior level of customer satisfaction. STL Tile Specialist has been in business for over twenty years. Each year striving to provide the most beautiful, unique and customized floors, back splashes, bathrooms, and much, much more to the greater Saint Louis area. STL Tile Specialist is a small business that has only grown due to the satisfied recommendations of previous clientele. So our customer service is more than important to us. Still not sure, check us out on Angie's List, or call for a list of references.
Business highlights
Services we offer
& Hot Tub Surrounds. Hardwood Flooring, Carpentry, Drywall, Fireplace Hearths, Glass & Mirrors., Kitchen Floors, Lighting, Plumbing, Remodeling – Kitchen & Bathroom, Tile Services – Backsplashes
Amenities
Free Estimates
Yes
Number of Stars | Image of Distribution | Number of Ratings |
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95% | ||
2% | ||
0% | ||
2% | ||
2% |
Jim did EVERYTHING we asked of him. When it came to a point where we weren't totally happy about how the window frame was put bk around/over the tile.. we got a little nervous that he would balk.. but he didn't at all!!! He completely agreed w/ us and redid it perfectly!!! He asked us a lot of questions to make sure that he understood our expectations..and when we had questions he never made us feel like we were getting into his business. He was more than eager to please which really put us at ease. How often does one get their entire bath redone?! Not often! At least not us! When we redid our hardwood floors, the guy did a nice job but IF we asked questions he took it as a personal attack on his business & his personal character.. when all we did was wanna enjoy the process and learn from it.. So we very much appreciated Jim's time and patience w/ us.
Jim came regularly and always let us know when he was coming & going. As we were at work, he had to let himself in.. which was no issue at all and he cleaned up everyday. He also came ahead to bring his stuff to make sure the he was ready to go on day one! I also have to say... we were on his schedule/calendar for several weeks.. which was fine.. b/c after having 5 different bids.. we really wanted HIM to do the work... Well.. sadly.. the week he was to come, his home was flooded in that big/historic Dec storm. :-( Our hearts when out to him!! This did delay the work by a day or two..but who cares! I can't imagine! And yet he STILL came to do our bath?! After his home flooded out!? Despite the issues he had to deal with, he was still so positive, friendly and helpful!! And still very responsive as to when he would come/go. I don't know if I could have been so together. Lastly, I have to say our fav thing that Jim did was leave us little 'notes' regarding what he was going to do or w/ questions that he had, sample colors, etc.. We loved that! He did it w/ such care :-)
Anyway... I'm prob leaving something out.. but I hope you have a good sense of his work ethic and quality..
SEE FOTOS & PLZ NOTE that we are not finished.. We are stripping wood, painting, adding lighting,etc.. so fotos aren't finished... he wasn't hired to do that work... what you see is the work we did hire him for :-)
The work began a few weeks later and went perfectly. Jim and Tony arrived each day as we were leaving for work and finished up as we came home. They made sure our wood hallway floors were not damaged, cleaned up every day, and were patient with our questions. The entire job took two weeks, as promised, and came in right on budget. We chose to have 24x12 inch tiles installed on the floors and walls with small pebbles around the freestanding tub, in the shower pan, and in the shower niche back. The tile looks amazing. We knew it had to be right or it would bother us every day. The install is perfect and the grout lines of the walls, corners, and floor meet up nicely. This job had a lot of corner work and a large window that was framed in tile above the tub - so many opportunities for a less than awesome tile job. We are so glad we hired STL Tile Specialist to do this work.
Beyond the tile installation, Jim and Tony also handled the demolition of the existing bathroom (jetted tub, corner shower, built in vanities, tile floor), patching the drywall afterward, installing new baseboards, centering light fixtures, installing new vanities, and installing the free standing tub. Jim handled coordinating with the plumber, which saved us that work, and recommended a custom shower glass company.
After hearing awful stories from others about bad contractors, I was thrilled to be able to work with such professional, trustworthy, and responsible people. In addition to doing an outstanding job, Jim and Tony were always nice, friendly, polite, and easy to have around. STL Tile Specialist was exactly what you hope for when you hire a contractor, and we will definitely have them back to do more work in our home and recommend them highly to others.
Jim was very easy to work with and communicative throughout the whole process. During the installation he noticed that the tiles (purchased at Lowes) were actually from two different SKUs, and this was after he had already installed several of the tiles. He removed them, and after I went and got them replaced at Lowes, he installed the correct tiles and got the job done in one day. I appreciated his attention to detail. It looks great.
Licensing
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