Stephanie's Cleaning Service
About us
Its just me and my business partner that will be cleaning your house, to give it that personal touch ! You will not have a revolving door of employees coming thru your household.
Business highlights
16 years of experience
Services we offer
Top to bottom cleaning, and outs., commercial, move ins, residential
Amenities
Free Estimates
Yes
Reviews
4.314 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 79% | ||
| 0% | ||
| 0% | ||
| 14% | ||
| 7% |
Showing 1-14 of 14 reviews
JEANNE F.
Jun 2019
She has been cleaning my house every few weeks for the past year. She does a decent job cleaning, although she doesn’t spend as much time at house as she said she would when she gave me a quote. She leaves things out of place and lights on, so it’s clear she is rushing the job. Main complaint is that she is totally unreliable. I never know if she’ll show up on scheduled days, and she often cancels at the last minute — or just doesn’t show up without contacting me. She often fails to respond to calls or texts.
Lucinda W.
Nov 2016
Excellent job.
Jill P.
Dec 2014
I called them Monday of this week and she worked me in this week. So happy about that!! They did a great job. Loved that there were 2 of them so they weren't here all day. Did a great job cleaning our house. Very happy with everything!!!
Karen R.
Oct 2014
They were out several times and did a wonderful job. They were very nice and did a good job. I probably used them for about three months. I was never here when they were here.
Sandra J.
Jun 2014
The job was to clean after a filthy tenant had vacated my townhouse, so I wasn't shocked at the price for the cleaning. By the time the date came for them to clean, I had done over four hours of cleaning myself, including all the baseboards on the first floor and the refrigerator. Still, there was a lot left to do. Two people came to clean. I was surprised when I got a call from them in the early afternoon ~2 pm, that they had left because they were finished. For a total of 10 hours of work between them maximum, is a hefty $55/hour. If they had done an amazing job in cleaning, I would have been okay with that rate. Upon closer inspection afterwards, I found crumb piles along the baseboards in the kitchen, the wood floors were still grimey and dull, they didn't vacuum a rug in the basement. All in all, a the job they did I would expect for maybe $15/hour. They were very nice, but I would not hire them again.
Denise K.
Mar 2014
They did a great job! The price was fair and they came highly recommended. We will use them again.
Mark H.
Mar 2014
Stephanie's cleaning service was great! they showed up on time, they have reasonable prices.
We have a family of six, and also two German shepherds .
They cleaned everything in detail. Bathrooms (2), (5) bedrooms and the rest of the house.
Very impressed! If your looking for a cleaning service you will not regret going with Stephanie's
We have a family of six, and also two German shepherds .
They cleaned everything in detail. Bathrooms (2), (5) bedrooms and the rest of the house.
Very impressed! If your looking for a cleaning service you will not regret going with Stephanie's
Jason H.
Mar 2014
Stephanie and her co-worker did amazing job cleaning my house, the windows and even did the laundry. I was very happy she and her team even cleaned inside the couches. I would recommend her 100%.
Brendan C.
Feb 2014
Stephanie and Cathy have been coming to our house for over a year. We use them every 2 weeks and they are great. They are willing to do extra things without asking for more money. They are communicative and responsive when we have a special request. They even refinished our floors without telling us or asking for more money. They are a pleasure to use and work with and they do an excellent job.
John K.
Jan 2014
Cleans my 4 bedroom 2 bath every two weeks. Very happy with the service , they go above an beyond and I have referred them many times
Shyni W.
Oct 2013
I called this company for deep house cleaning for 900 sq ft empty house .And i have explained everything in detail and asked to clean . They did very poor job not even basic cleaning was done .All i could smell in the house is bleach , but no cleaning done .They were not even able to remove the coffee spilled stains from a wood floor . floors were not clean , ceiling fans not cleaned , bathroom tub stains as it is .I called the professional cleaners so they would use chemicals to remove tough stains. They did some level of cleaning in a hurry and charged me $125. i would not recommend this to anyone. Very impatient
Response from Stephanie's Cleaning Service
"We tried to work around the customers budget , we bid the job for 3 rooms at $ 150.00 ( 2 people at $25.00 x3 hours ) The house had been sitting and would of taken at least 16 hours of cleaning."
SHARON F.
Jul 2013
They did a great job!
John K.
Jan 2013
It is 2 1/2-3 hours. I haven't had any problem with them. It is just two girls and it is their company. There is not a lot of turnover and there are not a lot of people in my house that have my security code and stuff like that. I don't like a different girl every week. They are good and thorough. The price seems about right for the time. It is $25 per hour for 2 girls which I don't think is outrageous. They worked with me on price. They first came in at $85 and I said I would do it for $75. They are flexible and I will tell them different things to clean each time because I don't need the same things cleaned every time. They don't nickel and dime me. They are top notch. I've used them for 6-8 months and I've had no problem at all. It keeps my wife happy. They have been able to reschedule when I needed. I've never had a problem with them being on time and once I forget to leave a check and they said they would get it the next time. I will definitely continue to use them.
Tony D.
Aug 2012
Great
Licensing
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FAQ
Stephanie's Cleaning Service is currently rated 4.3 overall out of 5.
Yes, Stephanie's Cleaning Service offers free project estimates.
No, Stephanie's Cleaning Service does not offer eco-friendly accreditations.
No, Stephanie's Cleaning Service does not offer a senior discount.
No, Stephanie's Cleaning Service does not offer emergency services.
No, Stephanie's Cleaning Service does not offer warranties.