Schlueter Painting Co., Inc.

He said he got upside down on the house, didn't realize how big the windows were. He walked off the job, also threatened to beat up my husband.

The estimator was very talkative. He spent much of his time talking about other projects he had done. When he left I didn't feel I had a clear picture of the way he worked. When we received the bid, we felt it was quite high, especially the price to paint the foundation($500), of which there is very little, considering the cost to paint the entire house was $1200! Their bid was about $500 higher than any of the others we received. I think they were charging me for painting some one else's foundation! Now I will say, someone from the company called me twice to follow-up and see if I had any questions. I chickened out telling him about the bid. I'm not sure why, maybe because the gentleman on the phone was very nice. I don't know.

WHILE THE HOUSE IS IMPROVED, IT TOOK A LOT OF CALLS AND CONCERNS TO GET THE JOB DONE RIGHT. THE ESTIMATOR IS GREAT. THE WORK FORCE IS EITHER VERY GOOD OR INCOMPETENT. THEY START WITH A GREAT DEAL OF ENTHUSIASM, THEN DON'T SHOW UP FOR WEEKS. WHEN WE DEMANDED THEY AT LEAST FINISH THE FRONT OF THE HOUSE, THEY RESPONDED PROMPTLY. THE WORK BEGAN IN MAY AND FINISHED IN SEPTEMBER. RETURN CALLS FOR MISSED SPOTS, UNFINISHED WORK, POORLY DONE WORK, ETC. WERE RETURNED PROMPTLY. IF YOU CALL TOO MANY TIMES THE SECRETARIAL HELP CAN BE RUDE. ALTHOUGH WE STILL HAVE SOME THIN SPOTS WHERE OLD PAINT SHOWS (THEY ONLY GUARANTEE ONE COAT). THEY DID SPOT PRIME. IF THEY BREAK THINGS (STORM WINDOWS, ETC., THEY REPAIR WITHOUT COST OR HESITATION. WE FOUND SEVERAL OF THE WORKERS TO BE OUTSTANDING, POLITE, AND THOROUGH, BUT MANAGEMENT HOLDS THEM TO SPECS, NOT QUALITY. MANAGEMENT IS PRETTY HARD NOSED AND UNRESPONSIVE.