Reinhold Flooring

Throughout our extensive construction project, Reinhold Flooring showcased exceptional professionalism, workmanship, and patience, maintaining the original quoted price and providing a top-notch customer experience. Support our community, small business and call Reinhold flooring for all your flooring needs. Thanks Steve Reinhold JR and team!

Fair price, and the installers did an excellent job. (Including moving furniture, which included a refrigerator.)

Original floor installation was scheduled for 5 days. It took 7. The installer arrived at about 10:30 am on average each day. They worked about 6 hrs sometimes leaving for an hour or more for lunch and errands. The installation was not completed by the scheduled date; we allowed them to work Sat & Sun to complete the job which was 6:30 pm Sun. By sacrificing our weekend Reinhold could keep its commitments to other customers. There was considerable dust around the entire house as a result of the work. We spent several days cleaning every room top to bottom. The newly installed floor was defective and a decision was made to replace the defective tiles. This was to take 3 days. After 2 days the installer was unable to effectively remove defective tiles and more defective tiles appeared. A joint decision was made to take out tiles and subfloor. The replacement was scheduled for 8 days, which could not start immediately because of their other commitments. It took 12 days, including 3 weekend days and our planned vacation. On the last day, the installers left at 7:30 pm on Sum, with some baseboard not reinstalled. Again, by us sacrificing our weekend and VACATION, Reinhold Flooring could keep its commitments with other customers. The installers did put up plastic over all openings and cabinets and Rienhold Flooring did provide a cleaning service to assist us with cleaning. The cleaning service satisfactorily completed the task we gave them, however there was still considerable dust inside the cabinets and pantry, which required removal and wiping of all contents. Reinhold Flooring offered us $200 in compensation for our troubles on a $5,998.00 bid. We were insulted. Our sacrifice of weekends and vacation allowed Rienhold Flooring to keep it commitments to other customers. That, I believe would be worth well more than $200. Apparently, they don’t. Before contracting with this flooring company you may want to consider the value of your weekends, vacation and time you’ll spend cleaning after the installation.

We chose Reinhold because we wanted to use a local business and they had a good rating on Angie’s List. Their pricing was in line with what we paid previously for the same room. We compared some samples with Joe Jokisch in the store. He then came to our home and measured the room. Installers were timely, polite and left our home very clean. They removed the old carpet and pad, moved furniture in and out of room, prepared subfloor including refastening floor as needed to eliminate squeaks. Overall a great experience

Fantastic! Owner, Steve Reinhold, was involved in the whole process. Installers were prompt, professional, and did excellent work. Product was excellent quality!

Me. Reinhold was involved in the whole process. Wonderful guy. Came by when the laminate was be installed. Carpet guys worked past 6pm to complete job. Needed some follow up on the laminate. Was taken care of quickly and professionally.

I have used Reinhold Flooring several times now and they have always been so great to work with! I first heard about them through family and friends, who have used them for years. They do great work and their pricing is very reasonable. There is no other company I would use for flooring!

Everything went well. It looks terrific!

This is our second time using Reinhold Flooring, the installers are courteous and do quality work. They make sure you are 100% happy with product installed. Kenny, our sales representative was very helpful and straight forward. I would recommend this company to others (and have).

Excellent. They were all really nice. The workers were nice. The salesperson was really the owner of the company, father and son. They both came out to watch the project being done.

Only had one small problem and it was remedied quickly. They are very knowedgable about flooring .

The floors look awesome! Marshall and Tony did excellent job a pleasure to have in the home. I really didn't think I could have for that type of flooring after checking other places. I decided I would check out Reinhold flooring to see what they had surprisingly they were less than half of most other places. I can't wait to have him back to do my kitchen and I'm definitely going to ask for Marshall and Tony. I like that they don't use subcontractors at Reinhold.

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I can't speak more highly of this company.  The work, communication and follow through where amazing. We were referred to them by the previous owner of our home as they had done some of the original work we were trying to tie into to and she also spoke highly of them.   Their price wasn't the cheapest we came across but the rest of the experience was so great it was worth every penny.  I'd use them again in a heartbeat and highly recommend.  You won't be disappointed.

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I don't normally write reviews but I am so happy with this company and the way my floor turned out that I have to share my experience. I called Reinhold and several other companies for a bid less than a month ago and Reinhold came in way less than everyone else with a much better product than the others had offered. I worked with the owner Steve and his son (also named Steve). They went above and beyond for me and got everything ordered and installed within just a few weeks of calling. I heard about Reinhold from several of my friends and will refer them to anyone I know looking for flooring. This is a top notch company and much different than any other company I have worked with in the past when remodeling. Thank you again for the excellent work!

They were very professional. Everything turned out really.

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I removed all the old carpet, pad, and prepared the floors myself. I purchased new carpet, pad, and tack strips. Installation was done by Reinhold. Steve Reinhold is the owner. Steve has always been on time for a bid, and has a price for you the same day. His installers were on time, respectful of my home, and provided quality work. I have used Reinhold flooring several times, and will use them in the future. They stand behind the products they sell, and the work performed.

Crew arrived promptly, took care of furniture to make sure felt was placed on each piece, took care to remove bathroom fixtures to cut tile around them. Worked in teams and all together to get as much great work done as quickly as possible.. I could not believe how together they were keeping me updated and working at the same time. The two floors matched perfectly and even though from another company who were not so great.  Steve Reinhold came by to make sure all was going well and to say hello, and the foreman Paul made sure that it was done how I wanted and also what would look the best for the entire look of the house. He was sharp, had excellent skills and ran the crew who were all polite and caring of household objects that they acted like the items were theirs. The floor now looks like it was all done by Reinhold and that is a very good thing. You cannot go wrong, you may be under the impression that the Big Box Stores (Orange) or the other (Blue) or even the liquidators (Yellow) will do the best work and have a cheaper price , but please get an estimate for all the work done and I think, considering you want the house to look great and feel that you had the best job done at the fair  cost, go local and choose Reinhold. You will be pleased as I was on this job,, and another I had done in Affton. They are true professionals and the staff at the office  Laury  and  Peggy know the products, and are wonderful in matching what types of flooring that would be best for your particular needs. I would recommend Reinhold to anyone and encourage you to get an estimate before you go to a big box.

They came in and took up the existing carpet, put down a nice subfloor for all wood Bruce Hardwood. The color was perfect and the craftmanship was unbelievable. They put in in all areas, closets, laundry, and it was just great, no squeaks and matched entirely and made the Condo look like it was new. They are friendly, fast , and stand behind their work 100%. Steve is a man of his word and he deserves a great rating, good quality products and great people.

They completed the job in 2 days and were punctual. Paul was in charge and was very conscientious. The floors are beautiful! The owner seems to really care about his customers.

I rejoined Angie's List just so I could give these folks a good review. 

Beginning to end the experience was superior.  From the initial visit to the store/showroom to look at carpet samples (they let me take home a large selection to make sure of the color) right through to the installation (about 2 weeks later) everything went very well.  Kenny, the guy who came to measure the rooms and who was my primary contact was very helpful, friendly and professional.  I initially went to a big box store and was very dissatisfied with treatment I got from them.  Reinhold came in with an estimate only $100 more than the big box guys and the carpeting I got was much better quality.  The installers were very professional, friendly and thorough.  The carpeting looks great and I will definitely go back to Reinhold when I do the rest of the floors in my house.