Premier Design & Construction Inc
About us
Premier Design and Construction specializes in remodeling kitchens, bathrooms, basements and additions. We also build custom shelving units. We have been in the construction business in the St. Louis area for 25 years. Some of our projects include historical homes in Webster, University City, Clayton, and the surrounding areas. We also do small commercial projects. We are a small company with 5 employees and occassionally we use subcontractors. We have business licenses in the communities that require them. We will help you from start to finish with your project, there are no charges until a contract is signed. If you learn about our company from Angie's List we will give you a 10% discount.
Business highlights
Services we offer
Basements, Bathrooms, General Remodeling & Room Additions., Remodeling of Kitchens
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
94% | ||
0% | ||
0% | ||
0% | ||
6% |
"First, the member's floor was actually installed in late February and early March of 2007, not in the spring of 2010. Her final payment was received March 13, 2007. In the fall of 2008 we received a letter from her indicating her dissatisfaction. After that time, we made numerous attempts to meet with her and offer replacement of the unsatisfactory flooring. There were numerous reasons she could not see us when we contacted. The Premier Design Construction employee who attempted to get together with her still has her appointment book from 2009, and kept records of all the calls she made trying to meet with her. Mid March of 2009 and appointment was made, at her request, for 3:00 p.m. on Saturday. April 12, 2009. She canceled that appointment, stating that it was a bad time for her. Another appointment was set for April 18th, and again she canceled that appointment, stating it was a bad time for her. A message was left on April 16, 2009 to re-schedule. Talked with the member on April 23, 2009 and at that time she told my employee that she would call us by the middle of May 2009 to re-schedule. When she did not call, again we called her on May 20, 2009 and left a message with her husband and also called and left a message on the answering machine, but, we received no response to either message. On, June 15, 2009 another message was left on her machine telling her that she need to contacted us so that we could get her flooring issue resolved. We never heard back from her. She also contacted the Attorney General's office and the Better Business Bureau, and they have both stated that she was being unreasonable and uncooperative. It is obvious by the fabricated date of April 15, 2010 that the member was hoping that by post a bad report about Premier Design and-Construction on Angie's List she would receive a refund. We offered to replace the bad flooring, at no cost to her, but she kept canceling the appointments we made to get the work done. We pride ourselves on very high quality work and customer satisfaction and have been in business for going on 30 years. All of our work is guaranteed and we are always willing to do 'warranty work", however, in this situation this was obviously nothing we could do that would satisfy the member."
Licensing
State Contractor License Requirements
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