PLAZA MORTGAGE GROUP

Great from application to closing to follow up for refinancing.

I WAS ALSO ABLE TO INCREASE VALUE OF HOME SO THAT PMI WAS NO LONGER NEEDED, THUS SAVING EVEN MORE MONEY MONTHLY. I WORKED WITH ANGIE ANGELIE (SHE IS LOCATED IN THEIR OFFICE OFF OF BIG BEND). ANGIE WAS INCREDIBLE! I PROVIDED HER WITH A ''WISH LIST'' AND SHE WAS ABLE TO ''GRANT'' ALL OF THEM. ANGIE MAINTAINED CONTACT DAILY THROUGHOUT THE PROCESS. WE WERE ABLE TO CLOSE WITH NO OUT-OF-POCKET EXPENSES. BECAUSE OF THE COMPLEXITY OF REFINANCING A SECOND AND FIRST MORTGAGE, IT TOOK SLIGHTLY LONGER THAN TWO WEEKS, BUT WE STILL WERE ABLE TO CLOSE IN LESS THAN A MONTH. I WILL DEFINITELY WORK WITH ANGIE AND PLAZA AGAIN. IF YOU CALL THE MAIN OFFICE NUMBER ABOVE, THEY WILL GIVE YOU ANGIE'S NUMBER. SHE IS THE BEST!

ANGIE, OUR LOAN OFFICER, WAS PROMPT, ORGANIZED AND COURTEOUS. SHE MADE THE OVERALL EXPERIENCE PAINLESS AND EASY. SHE GATHERED ALL THE APPROPRIATE INFORMATION FOR THE LOAN AND FOUND A VENDOR THAT WOULD GIVE ME THE BEST INTEREST RATE. MY LOAN WAS KIND OF TRICKY SINCE I GET PAID BY SALARY AND COMMISSION. I GAVE THE LOAN OFFICER ALL THE APPROPRIATE INFORMATION, AND WITHIN TWO WEEKS, I WAS DROPPING MY INTEREST RATE BY 1.25%. SHE ALSO DID MY LOAN AS A NO-COST REFINANCE, SO THERE WERE NO OUT OF POCKET EXPENSES.