NB Services logoApproved Pro
Approved Pro

NB Services

Wood Flooring - Install or Completely Replace, Laminate Wood or Stone Flooring - Install, Laminate Wood or Stone Flooring - Install - For Business,

About us

Over 10 years of experience in the trade! We are available to help you throughout your project, and into the future for concerns! We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular issue. We look forward to earning your business! Book with us online or feel free to give us a call today!

Business highlights

Se habla espanol
Emergency services offered
7 years of experience

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.851 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
2%
3
0%
2
2%
1
2%

Filter reviews by service

Showing 1-25 of 51 reviews
Cheryl P.
Apr 2025
5.0
Google Review
Very professional, Beautiful job and it was completed in one day. I just love my backsplash! Thank you,

Alexandra L.
Apr 2025
5.0
Google Review
NB services flooding and tile installed our backsplash tile. They arrived early and stayed for almost 14 hours to get the job done in one day! It looks beautiful. They covered our entire kitchen and cleaned up entirely. Will definitely use their services again.

Khwaja N.
Apr 2025
5.0
Google Review
NB team is super nice and the best thing is they don’t rush to finish the work, they did a good job with my flooring.

B W.
Apr 2025
5.0
Google Review
It turned out Great. They were professional and did a very nice job. Thoroughly cleaned up when it was completed. Highly recommend them.

Joshua A.
Apr 2025
5.0
Google Review
NB did a fantastic job replacing the floors in my office! I needed the job done very quickly and they were able to finish the job ahead of schedule. Highly recommend!

V. E.
Jul 2024
2.0
Google Review
In March 2024 I had all carpet on the whole 2nd level floors & stairs replaced with vinyl plank flooring. While I was purchasing my flooring, a store employee told me what would be best for the stairs. When I ask NB Services about it, they told me they had never done stairs that way and the way the did the stairs would be alright. I went with what NB Services did. I am not happy with the stairs because they used metal on the stair nose. Six weeks ago I tried to contact NB Services, sharing my concerns and asked that they change it. They asked for pictures of the stairs. I have not heard back from them after several text and emails. I would not recommend this company. Yes it was done as stated originally. Prior to installation, I requested using something different and was told you installers did not know how to do it. I don’t like that NB Services want to charge more now to do what I originally asked to do from the start. I am not satisfied!
Response from

"Hey Eileen ! They installation was done properly and you have a guarantee of 1 year for the installation, but unfortunately if you decided to change the stair noses for different type of material is not a problem on the quality of our service, in that case a extra charge has to be applied since we have to do the stair nose installation for all of your steps . Thanks !"


Kelsey D.
Oct 2023
5.0
Yes, I recommend this pro
$76,000
They were so helpful and quick! It turned out amazing!

John B.
Aug 2023
5.0
Yes, I recommend this pro
Great communication. Fast scheduling and install.

Garry T.
Apr 2023
5.0
Yes, I recommend this pro
Good company, professional quick, and hard working!

Ann W.
Mar 2023
5.0
Yes, I recommend this pro
Great group. I highly recommend them

Millena T.
Feb 2023
5.0
Yes, I recommend this pro
$200,000
NB did a perfect job. They proved to be honest and timely and their workmanship was excellent.

Neiva M.
Feb 2023
5.0
Yes, I recommend this pro
$520,000
They did a great job on my floor installation. Very organized , clean and fast , I really recommend NB Services company .

Mike D.
Feb 2023
5.0
Yes, I recommend this pro
$700,000
*********************************

M B.
Jan 2023
0.5
They damage my cabinets when laying quarter rounds and do not want to compensate me for damages. I paid them in full the amount we agree on. Nancy was very argumentative about the damages and is ignoring my complaint. I will be taking them to small claims court for damages. Not only that my floor is crackling when you walk on it. Very disappointed. I would have rated them 0.0 but you have to put something. I do not recommend using them they are out to make a quick dollar and do not stand behind their work. Also, they have no consideration for your time when it comes to your appointment. Update: Following up on my post from last Friday. Nancy did follow up with me and she came out Saturday the 14th of Jan. to check my complaint about the crackling of the floor. However she was very disrespectful and argumentative again in my home. She began to film my kitchen where the damages were not and I asked her to stop filming because she did not have my permission. She asked me to remove my review because it was effecting her business and she would have to answer questions to other customers seeking services. I told her I would not remove the review but upon agreement of refunding me $300 for the damages to my cabinet I would make a rebuttal of them acknowledging the crackling of the floor. Nancy has still not paid me the $300. Update: Nencilly, with NB Services has still not paid me for the damages for the cabinets and is avoiding my calls. Since then I have filed a small claim with the St. Louis County Court. I then found out that Nencilly does not have a business license to operate a business. So beware if considering this company, they do not stand by their work and are not legally supposed to be operating a business

Justin P.
Oct 2022
5.0
Yes, I recommend this pro
$130,000
They are very prompt and did amazing work. My first home project, I didnâ t know that I needed to get all of the materials myself. Had to go buy the materials the same day I the installation was scheduled. They were great with communicating the amounts needed and I was able to reschedule the installation for the following day. Now I know to make sure I ask the right questions next time.

Satya E.
Aug 2022
4.0
Yes, I recommend this pro
It will be better for them and customer, if they stop the work by 4PM and come back next day instead of doing the work until 9PM. Also they should focus on cleaning thoroughly after work is complete.
Response from

"."


Rick Y.
Jun 2022
4.5
Yes, I recommend this pro
$165,000
good job on the installation, they did ask for $300 more that we agreed on with the contract. I did not like that, but the were friendly and the floor looks good.
Response from

"Thank you so much for your review, unfortunately, you had carpet on top of your subfloor and we were not able to check your subfloor very well, I called you first to check if you were okay to have an additional cost to remove extra plywood that we found on your house and make everything the same level between your family room and kitchen and you agreed with that. The extra charge was not included in our contract and was just an option that I gave to you to make your choice."


Leon S.
May 2022
5.0
Laminate Wood or Stone Flooring - Install
Yes, I recommend this pro
Very professional and cleaned up good
Response from

"Thank you so much for you review !!!"


Stephenie W.
Apr 2022
5.0
Yes, I recommend this pro
$200,000
Excellent customer service, ongoing communication throughout the project, reasonable cost & beautiful results
Response from

"Thank you so much, we are very happy that you liked everything."


Jay T.
Apr 2022
5.0
Yes, I recommend this pro
I would highly recommend. I will use them in the future!
Response from

"Thank you so much for your review!"


Pallak J.
Feb 2022
5.0
Yes, I recommend this pro
The team did a wonderful job in installing ceramic tile for our entertainment center.
Response from

"Thank you so much for you review!"


Mary N.
Feb 2022
4.5
Yes, I recommend this pro
They were quick with an install date. The completed the job quickly and very well. They cleaned up when they were done. They were very respectful of our property. I would hire the again.
Response from

"Thank you so much for such a wonderful recommendation, We work hard to meet our clients expectations and we are thrilled to hear that we met yours."


Mike J.
Dec 2021
5.0
Yes, I recommend this pro
They went the extra mile! They work very hard to please the customer. I would recommend them to anyone.
Response from

"Thank you so much for your review, we are very happy that you are satisfied with our service."


Gamuchirai S.
Nov 2021
5.0
Nb services installed vinyl flooring in our kitchen and bathrooms and we are very much pleased by their work. The workers are detail oriented and cleaned very well after the job. Highly recommend them and will be using them again
Response from

"Thank you so much for such a wonderful recommendation, We work hard to meet our clients expectations and we are thrilled to hear that we met yours."


Delaina K.
Nov 2021
5.0
Tile: Ceramic and Porcelain - Install
Yes, I recommend this pro
Nencilly was very responsive with communication throughout the job from start to finish. Bruno and his assistant did a fantastic job on our backsplash that extended up the walls and around a window.. They cleaned up really well when the job was complete. I recommended them to my sister-in-law. Iâ m sure she will have a great experience also.
Response from

"That is really nice to hear Delaina, thank you for the great review and kind words!"

Showing 1-25 of 51

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

NB Services is currently rated 4.8 overall out of 5.
Monday: 8:30 AM - 5:30 PM Tuesday: 8:30 AM - 5:30 PM Wednesday: 8:30 AM - 5:30 PM Thursday: 8:30 AM - 5:30 PM Friday: 8:30 AM - 5:30 PM Saturday: Closed Sunday: Closed
NB Services accepts the following forms of payment: CreditCard
Yes, NB Services offers free project estimates.
No, NB Services does not offer eco-friendly accreditations.
No, NB Services does not offer a senior discount.
Yes, NB Services offers emergency services.
Yes, NB Services offers warranties.

Contact Information

5807 Saddlebrook dr, Saint Charles, MO 63304

Service Hours

Sunday:Closed
Monday:8:30 AM - 5:30 PM
Tuesday:8:30 AM - 5:30 PM
Wednesday:8:30 AM - 5:30 PM
Thursday:8:30 AM - 5:30 PM
Friday:8:30 AM - 5:30 PM
Saturday:Closed
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