Ken Leonard refused to stand behind his work. 1 He said he would finish the bathroom details such as the door would not shut and the baseboard was incomplete. Later he refused to return to finish the work 2. I kept a log of who worked when. After the first day, Ken never showed up when he said he would. One day he demo'd two other projects and did not show up until after 1 pm. Fortunately my Word document is time stamped so I can prove this too. 3 He started as many jobs as he could and left me hanging. First he left workers unsupervised to rip out an old kitchen floor and install a new procelan tile floor. They broke over half the tiles trying to get a good cut. Needless to say there were MAJOR problems. - - There were two sub floors. Instead of pulling up the upper subfloor and putting down the correct backer board, they put the backer board on top making for a huge transition- There were 3 dimes difference between tiles making the floor extremely uneven.- When the people hired to fix the problem, it turned out Ken used porcelain mastic under the backer board and ceramic mastic between the backer board and the tile. I have photos and saved samples. There were tons of problems the second crew found. It cost more to fix what Ken did then if I had hired these people from the outset. Ceramic tile is porous. Porcelan is not porous. The ceramic mastic did not adhere properly to the porcelan tile. He refuses to even talk with me. I am disabled and on a fixed income. This is despicable. I tried contacting him to reach some sort of settlement. Not sure what my next step needs to be. NEVER EVER USE THIS COMPANY
Description of Work: replace bathroom and kitchen floor
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FAQ
LEONARD CONSTRUCTION SVC INC is currently rated 1 overall out of 5.
No, LEONARD CONSTRUCTION SVC INC does not offer free project estimates.
No, LEONARD CONSTRUCTION SVC INC does not offer eco-friendly accreditations.
No, LEONARD CONSTRUCTION SVC INC does not offer a senior discount.
No, LEONARD CONSTRUCTION SVC INC does not offer emergency services.
No, LEONARD CONSTRUCTION SVC INC does not offer warranties.