LEN'S AUTO REPAIR

I take my car to them for any repairs or service needs I have, but I know they don't try to sell me what I don't need.

We had our state inspections done at another auto mechanic and didn't feel we were getting honest results and that they were piling on extra work. After reading all the great reviews about Len's, we had them check everything out. They confirmed we needed two of the three items repaired. I felt they were honest, prompt, and their prices were reasonable. They even waived the labor on the headlight bulb that the other place wanted to charge $50 to put in.

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I will go back to use them. I will be calling them for any problems that will happen to my car.

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They are really good at what they do. They are great about that. The only downside to them is that they are only open Monday to Friday from 8 am to 5 pm. So the hours are not great. Their prices are fair. They are really good. Their service is great but that window of time is kind of rough. For me it works out because I am a teacher. I am off in the summer so I go there and it’s walking distance from my house. They do great work and a lot of people in the area really like them. If the timing is right I would definitely use them in the future.

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The air conditioning on my SUV stopped working.  I took it to Len's, and they really took care of me.  The found that there was a hole in one of the A/C system aluminum tubes in the engine compartment.  Rather than replacing the entire $1400 assembly, they found a way to splice the tube to complete the repair.  I'm sure the dealership wouldn't have considered that option.  The place was clean and tidy, the staff was very professional, and they kept in touch with me throughout the day to keep me updated on their progress.  In addition to that, they guarantee the work for 12 months.  I'm very satisfied with my experience at Len's Auto Repair.

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He gave me great service over the phone, discussed my problem in detail.  What he thought was wrong turned out to be correct.
He was honest and fair.  Very good service.  He also called me serveral days later to verify that all was well.

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I was very pleased with my experience at Len's Auto.  After a road trip, I noticed the steering wheel vibrating while braking.  While in for routine maintenance at the Honda dealer, we asked them to take a look.  The dealer indicated to my wife that the rear brakes were shot and additional work needed to be completed on the front rotors, with a total cost of $650.  I called Len's Auto and they promptly scheduled an appointment.  I told them what the Honda dealer suggested and asked for an estimate before performing any work.  In about 20 minutes they came back and told me that the rear brakes still had 50% left, and the only problem was with the front rotors.  They completed the work in about 45 minutes and the cost was $90.  Beyond the service, everyone was very polite with all of the customers, and we even received a personal note thanking us for giving them their business.  We have spent thousands of dollars in the last 20 years on car repairs and have never received a thank you note from any service shop.  Based on my experience, I would definitely use them again.  Great service at a competitive price!

Excellent service, fair pricing.  Saved me money by not replacing an item when they could easily have replaced it without me knowing the difference; they had to send the item back, so they spent extra time in order to charge me less.  Very Honest - I would not take my cars anywhere else.

I dropped off my car in the morning and then I received a phone call letting me know what needed to be done, they had everything done the same day - they were very polite and professional.  I was able to return and pick my vehicle up.  I received a call and a thank-you letter for allowing them to service my vehicle.  I'm happy to have found a business that is honest - it really feels good!

Dropped car off and service was finished by the end of the day as promised.   Price

was much lower than dealer and service better.   I've been using Len's for years.

It turned out to be something loose near my muffler.  They secured it and did not charge me.  I have been taking my cars to Len's for a few years and they have always provided me with diagnoses I can trust. 
I take my daughter's 2001 car there for preventive maintenance about 3 times a year and she hasn't  had and  unexpected problem in 3 years.

The repairs are always completed on time and right the first time. Our whole family usr them.

Great! Repair needs were found, parts ordered and repair is scheduled for next day.

Brought my Toyota truck in for brake repairs. They were able to fit it in their schedule. Received a call from John they there was some major rusting to the frame. My husband and I went and looked at the damage and couldn't believe our eyes. How could the frame be rusted out on a 2000 Tacoma from being in MO to this extent that it was DEFINITELY not safe to drive. We had new tires put on less than 9 months ago bad the car inspected less than 2 years ago and no one has said anything to us about any rust damage. John even called his body work guy to see if people ever fixed issues like this and he said no. I will definitely be taking any car I get back here. Thank you John for possibly saving my life, our grandchildren and other innocent motorists who just happened to be by us when the tires fell off!

One of the best experiences I have had concerning auto repair. I thought my transmission was going bad after being informed from another shop but I wanted another opinion. Jon made time to get an inspection on it and told me it wasn't my transmission but a mount that needed to be tightened. He did it for free and told me a tie rod was going out that should be replaced. Brought the car in the next week and sat in the lobby waiting for my car. I was amazed at the customer service Jon delivered to ever person he saw that morning. If you want someone that is honest and trustworthy to work on your car, please call them because you will not be disappointed. My car was returned at the time promised and a week later I received a letter from Jon thanking me for my business and stating the warranty on the work they performed. Very nice touch.

We had a vehicle that was making a grinding/vibrating sound when put in gear. It was one of those sounds that makes you dread taking it in as it could be a very expensive fix -Definately not what you want to hear on a car with 150k miles and a book value of about 4k.
We had never used Len's before but based on the reviews thought we would give them a shot versus trusting some of their competitors who we have had bad experiences with in the past.
Called and made an appointment, the person that answered the phone was very nice and got us scheduled. Dropped off the car at the time and they seemed like a very competent and friendly staff - took down the details of the issue and asked the right kind of questions.
We left the car in their hands. They gave us a call a short time later that they had things fixed, it was simply some loose exhaust heat shields that were vibrating against the manifold, charged a few bucks for their time to fix and the car was good to go.
Can't speak highly enough of how this was handled - with this kind of unidentified noise some places would be cheering when we walked out the door since they could claim basically any fix was needed - not so here, they were honest and fixed the issue at an extremely good price.
Great place and will be taking our cars there in the future.