Reviews
3.01 Reviews
Showing 1-1 of 1 reviews
BARB G.
10/2005
home security systems
 + -1 moreDON'T HAVE TIME RIGHT NOW TO RESEARCH OTHER MONITORING COMPANIES. I WILL DEFINITELY RESEARCH OTHER COMPANIES WHEN I HAVE THE TIME. FOR SECURITY REASONS, CAN'T EXPLAIN EVERYTHING.
Description of Work: OVER 9% INCREASE IN MONTHLY RATE IN PAST YEAR. HOWEVER, THE 1 TIME LATE FEE WAS WAIVED & IS GREATLY APPRECIATED. THE CUSTOMER SERVICE LINE IS ALWAYS ANSWERED BY A RECORDING. HOWEVER, WHEN CALL IS RETURNED, THE C.S. REPS ARE FRIENDLY. MONITORING SERVICE--MY CONTACTS GET MESSAGES LEFT ON THEIR MACHINES & NO FURTHER ACTION. I DON'T UNDERSTAND/AGREE WITH SOME OF THEIR EMERGENCY CONTACT RULES. THE ID CARDS HAVE NEVER BEEN ISSUED TO THE CORRECT PEOPLE. ALSO, THEY SHOULD NOT LEAVE MESSAGES ON MY CONTACT'S ANSWERING MACHINES. AFTER INITIAL INSTALLATION, HOME SERVICE HAS BEEN EXCELLENT. MY PAPERWORK/FILE HAS NEVER BEEN COMPLETE/CORRECT. I HAD 1 EMERGENCY & INITIAL CONTACT LADY WAS WONDERFUL IN ALL WAYS. HOWEVER, THE MAN WHO WALKED ME THROUGH THE PROCESS WAS RATHER IMPATIENT.
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Yes, I recommend this pro
$81
Contact information
11603 LILBURN PARK RD , Saint Louis, MO 63146
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Service Categories
Home Security Systems
FAQ
HONEYWELL SECURITY COMPANY is currently rated 3 overall out of 5.
No, HONEYWELL SECURITY COMPANY does not offer free project estimates.
No, HONEYWELL SECURITY COMPANY does not offer eco-friendly accreditations.
No, HONEYWELL SECURITY COMPANY does not offer a senior discount.
No, HONEYWELL SECURITY COMPANY does not offer emergency services.
No, HONEYWELL SECURITY COMPANY does not offer warranties.
Contact information
11603 LILBURN PARK RD , Saint Louis, MO 63146