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Guaranteed Computer Technology

Computer Repair

About us

Additional DBA names: Mobile Office Machines. Additional email id: sales@gct-stl.com.

Business highlights

58 years of trusted experience

Services we offer

WARRANTY REPAIR FOR TOSHIBA AND HP/COMPAQ PCS. NON-WARRANTY SERVICE FOR MOST OTHER DESKTOP PCS. WARRANTY SERVICE FOR BROTHER AND HP PRINTERS AND FAX MACHINES. TYPEWRITER SERVICE.

Services we don't offer

NO SERVICE WHILE YOU WAIT. ALL MACHINES MUST BE DROPPED OFF AND LEFT AT THE OFFICE. ONSITE SERVICE FOR HOUSHOLDS IS NOT AVAILABLE.


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.34 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
25%
3
25%
2
0%
1
0%


Rating CategoryRating out of 5
quality
3.7
value
3.7
professionalism
4.0
responsiveness
4.3
punctuality
3.5
Showing 1-4 of 4 reviews

Earl H.
09/2009
3.0
computer repair
  + -1 more
They took it and said that they can fix it in a week?s time. They took 2 weeks to fix it but the same problem appeared, we took it back and they told us they would fix it. After 10 days the lines came back so we had to take it in again. This time the computer was dead in the office for which they took another 10 days. After 3 times we decided that it is not going to work and we wanted to get the money back. When we spoke with them about returning the money, they said that the problem was with Toshiba and for us to get the money from Toshiba. We got in touch with the company; they referred us to another dealer shop in the area with a better rating for the repair. We went back to the earlier shop to get the money back but they refused to pay back. We got in touch with the debit card bank that the payment was made and eventually they were able to return the money, which usually does not happen.
Description of Work: The monitor of the computer had lines on it.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
2.0

$500

Benjamin I.
04/2008
4.0
computer repair
  + -1 more
Never fixed, but it apparently wasn't Guarantee's fault.
Description of Work: The screen on my HP Presario laptop went dark. I took it in for them to fix. They charged $40 was for examining it. Guaranteed said I needed a new screen. I told them to order one. Since I had an extra screen at home, I took the laptop home and waited. I called in periodically and they said at first that HP said it was out of stock. Finally, they said that HP told them it would never be in available.

Rating CategoryRating out of 5
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$40

NATALIE T.
05/2006
5.0
computer repair
  + -1 more
The service was excellent. When the wrong part was received, Guaranteed staff contacted me and kept me apprised of the status. Work was completed quickly and service was wonderful. I would definitely recommend this source for computer repair.
Description of Work: Diagnosed a problem and replaced a keyboard on my laptop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

KRISTY R.
02/2006
5.0
computer repair
  + -1 more
Excellent work! I had only one small problem, and the cost to repair really reflected that. They got back with me in a very timely manner. I would recommend them to others.
Description of Work: Updated security features on AOL. I was unable to access certain websites.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0

Yes, I recommend this pro
$40

    Contact information

    2223 S Brentwood, Saint Louis, MO 63144

    www.gct-stl.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    Guaranteed Computer Technology is currently rated 4.3 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Guaranteed Computer Technology accepts the following forms of payment: Check,MasterCard,Visa
    No, Guaranteed Computer Technology does not offer free project estimates.
    No, Guaranteed Computer Technology does not offer eco-friendly accreditations.
    No, Guaranteed Computer Technology does not offer a senior discount.
    No, Guaranteed Computer Technology does not offer emergency services.
    No, Guaranteed Computer Technology does not offer warranties.
    Guaranteed Computer Technology offers the following services: WARRANTY REPAIR FOR TOSHIBA AND HP/COMPAQ PCS. NON-WARRANTY SERVICE FOR MOST OTHER DESKTOP PCS. WARRANTY SERVICE FOR BROTHER AND HP PRINTERS AND FAX MACHINES. TYPEWRITER SERVICE.
    NO SERVICE WHILE YOU WAIT. ALL MACHINES MUST BE DROPPED OFF AND LEFT AT THE OFFICE. ONSITE SERVICE FOR HOUSHOLDS IS NOT AVAILABLE.

    Contact information

    2223 S Brentwood, Saint Louis, MO 63144

    www.gct-stl.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM