Green Angel Cleaning Services

"Thank you so much for your review! You have been on our schedule for years and we are so appreciative of your business. Thank you for always being so kind to our team. We love working with you! 💚"

"Thank you so much for taking the time to share your experience about Green Angel Cleaning! Johnna and Mikayla are so wonderful and we are proud to have them on our team. We are thrilled to have you on our recurring schedule and look forward to keeping your home clean for many years."

"Thank you so much for the great review! Yes, we love our fur-clients!! We are so proud to be a pet-friendly company. We appreciate your ongoing support and love having you as one of our favorite clients!"

"Thank you so much for taking the time to leave a review for Green Angel Cleaning and Shelly. She is such a great asset to our company, and we are so thankful to have her on our team. We truly appreciate your business and so thankful for your support. We would love to hear how we can bring your 4-star up to a 5-star at any time. Our team is always available for feedback. Thank you again for everything."

"Thank you [Member Name Removed] for taking the time to leave such a nice review for Kat!! We sometimes worry about a change in cleaners, but we are so thrilled that she did just as wonderful as your previous cleaner, Erin. Thank you so much for your loyalty to Green Angel Cleaning over the years!"

"Thank you Brittany! We appreciate you review and look forward to working with you again."

"Thank you for the great review for Promise. Both you and Promise have both been a part of the Green Angel family for many years. We are proud to have her on our team and thankful to have you as a client."

"Thank you so much for your thoughtful review for Promise and Green Angel Cleaning. Promise will absolutely love seeing your message. We really enjoy working with you."

"Thank you [Member Name Removed] for taking the time to review Nalda and Green Angel! We appreciate your ongoing support."

"Thank you [Member Name Removed]! We appreciate you taking the time to review Green Angel and Dee. You have been a great client over the years and we are thankful for your support."

"Thank you [Member Name Removed]! We appreciate you taking the time to review Green Angel! We are so thankful for all of your support."

"Thank you [Member Name Removed] for a great review about Green Angel and Ashley! We truly appreciate your support over the years."

"Thank you [Member Name Removed] for the nice review! Ashley will be very pleased to see this as well. She loves taking care of your home. Thank you for your continued support over the years."

"Thank you [Member Name Removed]! We appreciate you taking the time to review Green Angel."

"Thank you [Member Name Removed]! We appreciate you taking the time to review Green Angel!"

"Thank you for the thoughtful review! We have appreciated your business over the years and how kind and generous you have been to Ashley! She loves coming to your home!"

"Dear Mrs. [Member Name Removed], Thank you for taking the time to review Green Angel Cleaning. We are sorry you feel the way you do about our service, and we would like to clear up any misunderstanding. The business of your home has NOT been discussed with anyone other than your son-in-law who handles the account with Green Angel. We work with him directly so any type of issues our housekeepers experience is handled through him. Based on the condition of your home, we felt it was our responsibility to report the issues for the safety of anyone living there. We were also concerned with the well being of our housekeepers as they were cleaning up matter beyond what they should typically clean. We have gone out of our way to do extra things for your family. We took time out of our day to shop and purchase new trash cans and liners as the others were greatly contaminated. In regards to the “D” rating for pricing, based on the jobs performed in your home over the last several years, we have charged much less than we should be charging. We were greatly disappointed to see your negative review for Green Angel. When we make a mistake, we are the first to admit to it. However, in this case, our business (including our housekeepers), have done everything possible to ensure a successful relationship. We have been nothing but caring, understanding, accommodating and professional. Sincerely, Stacey Savens Owner Green Angel Cleaning Services"

"Hi [member name removed], Thank you very much for taking the time to review Green Angel Cleaning. We are happy you have been pleased with our company, and will do our best to maintain that level of service. Please feel free to always pass along your feedback. We have enjoyed working with you over the past few months and look forward to a long business relationship. Thank you again, Stacey Savens Owner Green Angel Cleaning Services [email removed]"

"Hi [member name removed], Thank you for taking the time to review our business. I am a little surprised and disappointed by this review but respect your decision to post your opinions. I felt we developed a great business relationship with you. I know there were a couple of issues over the years, however, we stepped in and corrected them right away. In regards to your floors, I am 100% confident our company did not damage them. When William (our Client Relations Manager) and I came to your home to inspect the floors, we demonstrated our products (Simply Floored made by Better Life) and how there would be no way they could hard them. Your linoleum stick tile floors were installed over 20 years ago. The damage was in the exact spot where you sit in your kitchen chair that is on wheels. We even offered to call your Landlord and encourage him to replace the flooring for you since you have lived there for such a length of time and they have made no updates to your home. While we were at your home, you mentioned the bathtub was not cleaned thoroughly. We had our products with us so we offered to clean the tub. The stains you had mentioned could not be removed. This is again, based on the age of the bathtub and set in stains. There are updates that should be made to your home by your Landlord, including the blinds. They are the old aluminum blinds that were manufactured in the 1970's. You mentioned to us that you left our business because you had a home health care company who would be taking care of the cleaning needs. William ended the conversation stating that if you ever needed assistance with anything (even outside our cleaning needs), to never hesitate to call us. He was genuine with his offer and there aren't too many businesses who would offer such a gesture. Yes, we have made a few errors over the years, however, we have always stepped in and offered solutions. We changed out the Team Leader you didn't like and rearranged Val's schedule so you could specifically have her take care of your home. I am sorry you were not happy with our service in the end. We enjoyed working with you over the years and wish you the best of luck. Thank you again, Stacey Savens Owner Green Angel Cleaning Services"

"Hi [Member name removed], Thank you so much for taking the time to express your opinions on our business. We are thrilled to be working with you again. Please always feel free to contact us with any feedback after our team's come to clean. We appreciate your support and loyalty. Thank you again, Stacey Savens Owner Green Angel Cleaning Services"

"Hi [member name removed], Thank you so much for taking the time to review Green Angel Cleaning Services. We appreciate you mentioning the high level of service our housekeepers provided. We have a very extensive training program to ensure all of our employees are taught the same level of detail our clients expect. I am very sorry we could not meet your expectations with having the same Team Members. I put a little research into the matter so I could respond accordingly. We first cleaned your home on October 28th. On November 5th, we sent you a reminder advising the team would be coming on November 6th for a maintenance cleaning. When the team arrived, no one was home to let them in, so we had to reschedule the visit. After that, we both agreed November 12th would work for the make-up visit. When rescheduling cleanings, it is difficult to send the exact same team due to it being a different day. After that cleaning, our holiday schedule caused conflicts with keeping the same Team Members at your following two visits. With the extra busy schedule as well as employee vacation requests, we did find challenges sending the same housekeepers to your home. Knowing how important keeping the same team members was to you, we should have definitely notified you ahead of time that we were having conflicts with our schedule. Earlier this year, we put a better plan in place to help keep the consistency with our Team Members. The system seems to be working great and it has helped our business as a whole. We are happy you were able to find a service that better fits your needs. If anything ever changes, we would great appreciate and welcome the opportunity to take care of your home again. Thank you again for giving Green Angel a chance. You were a pleasure to work with and we appreciate you trying our services. Stacey Savens Owner Green Angel Cleaning Services [email protected]"