Gamma Tree Experts
About us
Gamma Tree Experts has provided high quality tree and shrub care since 1954. Family owned and operated, we are known for our quality and integrity. Additional contact names - Tim Gamma, Frank Gamma Sr, Thomas Gamma. Additional phone - (636) 600-8733. Additional fax - (314) 725-6022. Additional DBA - Gamma's Shield Shade Tree Inc. Additional email - [email protected].
Business highlights
Services we offer
Tree Service
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
70% | ||
22% | ||
0% | ||
9% | ||
0% |
We got three estimates and 9/28/15 we got one from Gamma that tied with the lowest one.
We had used Gamma twice before and were satisfied with the work, so we felt comfortable selecting them.
If we had known it would take 10 weeks and many phone calls for them to complete the job, we would have selected someone else.
Here's the timeline:
9/28/15 - received estimate and told it would take "a couple of weeks".
11/17/15 - tree cut down and branches removed just hours before the second tree service we called was scheduled to come out. Gamma workers gave us no advance alert they were coming and did not remove the stump.
11/19/15 - Received invoice for the job including the stump removal not performed "payable upon receipt"
12/11/15 - Stump finally ground out
We have no issue with the quality of the work. However, the poor communication and response undermined most of our opinion about the service. Our job was obviously too small and unimportant to matter to them. In this case, they never should have accepted it and saved us both the aggravation. The only prompt service was sending the invoice.
Too bad, we used to think highly of Gamma.
Estimate was given promptly. They accelerated the work for me due to other work I need done under the removed trees and cleaned up well - They were polite and professional. My big oaks are in "good hands" with the arborists' expertise that Gamma Tree Experts provided.
Licensing
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