Frederic Roofing Co
About us
Frederic Roofing is a family-owned, full-service roofing company with over 95 years of roofing experience. Since 1929, the Frederic family has maintained the dedication, consistency and excellent customer service that have helped the company become one of the largest roofing companies in St. Louis. For three generations Frederic Roofing has been committed to providing St. Louis with quality service, products and customer care.
Business highlights
Services we offer
commercial roofing repairs, commercial roofing replacement, flat roofs, gutter repairs, gutters, new roof, roof repair, roofer, roofing company
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
74% | ||
13% | ||
4% | ||
4% | ||
4% |
HIGHLY RECOMMENDED!
We have not had heavy wind driven rain since the work was done so I am not sure if the leak is sealed. The rep was courteous and seemed competent and professional. There was a shorter waiting period and no increased cost for more prompt service..
I do not believe this review benefits other would be users. We are neither angry nor ecstatic about the company. Previous service was good.
They appear to be very busy and may not be able to get to your problem as fast as you want them to.. If you have an emergency it will cost you extra to get service sooner
Over the past 10 years I have used them on several jobs and they have always done a fantastic job for me.
Overall a very positive experience and good quality. The roof looks great and I have had no issues since it was installed two years ago.
We also had new downspouts installed, but that work was not completed until a week or two later.A week or so after the work was completed, we received a call asking to schedule a time that Gene could come inspect the work prior to presenting us with the invoice. Gene arrived right as scheduled. He inspected the roof and downspouts and showed us pictures he took while up on the roof. (You can't see a flat roof from the ground, like you can a peaked and shingled roof!) He gave us the invoice for the completed work, a Waiver of Lien for labor and materials and a warranty for materials and workmanship.
The entire process was handled in a professional and skilled manner, within a reasonable time frame and at a reasonable price.
We also had to request them to come back after the work was done to remove tar paper stuck in the mullions of outside windows. (These particular windows don't open, so we were unable to remove ourselves without a ladder).
The workers did not speak English, so I and other residents tried to communicate with them about these problems but we were unsuccessful. Calls to their supervisor did not result in immediate corrective action. It was extremely frustrating.
Due to the mess they made and apparent lack of concern about it, we were very worried about quality of workmanship and had it inspected. The work turned out to be good, but there was more anxiety than we needed.
In the meanwhile, we have found out that our gutters are badly in need of repair, and that there is some rotten wood at the point where the gutter meets the roof. We have reviewed the contract and found that it was not in Frederick Roofing's contract to replace the wood at this part of roof, but it would have been really helpful if they had informed us of that problem. Then we could have had all of our roofing issues, including gutters, taken care of at one time, probably for a bit less money total.
I would not recommend them.
Seven years later, I was hit by a storm that damaged my roof by a tree. Insurance said that it should be replaced. I called up Frederic first, given the great job they had done previously. They said they would get an estimate and mail it to me. I called several times over the next two months-- each time they said they would do an estimate but did not. On the 4th or 5th attempt, they finally decided to send someone out and sent me an estimate that cost over double the cost in 2004. This was substantially more than the price the insurance company offered. I brought the insurance claim quotes to them in their office and they photocopied the materials. After that point, the person that was supposed to call me never did. I would have paid them extra, because I was happy with the quality of the work they do... but they were not interested in my business (as a repeat customer). so I had to sign a contract with someone else.
Licensing
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