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Exterior Building Solutions

4.7

(193) Verified Reviews

Founded 2001 • With Angi since July 2008

Business Highlights

Emergency Services OfferedEmergency Services Offered
No License Required for Trade
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Monday
8:00 AM - 4:00 PM
Tuesday
8:00 AM - 4:00 PM
Wednesday
8:00 AM - 4:00 PM
Thursday
8:00 AM - 4:00 PM
Friday
8:00 AM - 4:00 PM

Company Contact

8100 Watson Rd.

Saint Louis, MO 63119

Description

45 employees. Cost is determined by the job. No service fees. No travel charges. May contact through email or call office # (314-729-7663). Please provide a phone number in your email so we may contact you to arrange a convenient time to meet. We recycle old construction materials. Additional phone number - (314) 537-5283. Additional fax - (314) 729-7653, Additional contact name - Leo J Knese. Additional DBA - Knese Enterprises LLC. Award winning....

Verified Reviews

4.7

(193) Verified Reviews

Ratings Distribution

5

149

4

16

3

7

2

11

1

10

Rating Details

Price

4.7

Professionalism

4.6

Punctuality

4.6

Quality

4.8

Responsiveness

4.6

Read reviews by category

roofing (163)gutter repair (41)siding companies (26)masonry (13)chimney repair (11)chimney cap repair (9)general contractors (9)skylight installation (8)window replacement (5)lawn care (3)gutter cleaning (3)decks & porches (3)
Showing 1-10 of 193 reviews
1.0

09/16/2019

A stainless steel chimney cover was installed by Exterior Building Solutions on a residential chimney in 2013. In late spring of this year (2019), the installed cover came completely off the chimney. I called the company to arrange for the cap to be re-installed. It took a while to receive a return call. Eventually the company sent a person over to look at it. It took several calls to find out wha...

Description of Work
Install chimney cover on chimney

Category chimney caps

Work Completed On 07/31/2019

4.0

06/19/2019

The work was very quick it was cheap and a very good quality.

Description of Work
New Roof Installation

Category roofing

Cost $2,000

Services Performed? Yes

Hire Again? Yes

Work Completed On 06/19/2019

5.0

08/09/2017

Exterior Building Solutions kept us informed about our materials order and accomplished we work on schedule in a very professional manner.

Description of Work
Repaired siding and soffits.

Category siding

Services Performed? Yes

Hire Again? Yes

Work Completed On 08/09/2017

Service Provider Response

Thank you for your nice comments. We always strive to provide the level of service that you and all our clients expect. Thank you for your business. We greatly appreciate it. Leo Knese CEO
1.0

08/03/2017

Signed a contract for work in early May 2017 and was told work should start in 3 to 4 weeks. A week or so later was told it wiuld be 5 to 6 weeks. After 7 weeks we called and they said it was still be anothe 1.5 weeks. After 3 more weeks (by now early August) a rep called and said they lost the phitis for the wirk ti be done and were out looking at the house (we were at work). They didn't fully un...

Description of Work
Repair stucco board and wood trim pieces for house exterior.

Category roofing

Cost $1,400

Work Completed On 08/03/2017

Service Provider Response

My apologies to this client. The estimator who originally dealt with this client left our company and did not leave any notes as to the scope of work to be done. The 5-6 week time frame was given. However, this time frame was extended due to rain days and days when the temperature was so hot the crews could not work. With that being said I understand that we did not meet this client's expectations...
4.0

07/19/2017

Was a little bit of a communications problem getting the job set up. I excused that, because it was a busy time for roofers, due to recent bad weather. The day they came they were several hours late, but they did the work efficiently and effectively... no further roof leaking from that area. No payment made, as job was covered under warrenty. They said they could tell the boot had been put on when...

Description of Work
Needed to have a missing part called a 'boot' placed on one of the pipes on my roof and some damaged roof tiles around it replaced, which was causing a water leak in my kitchen.

Category roofing

Services Performed? Yes

Hire Again? Yes

Work Completed On 05/17/2017

2.0

07/13/2017

In June 2017, Exterior Building Solutions fixed some siding and tuckpointing on my house, which was in the process of being sold. The work was adequate, but the customer service and the mess left behind was unacceptable. Siding was left in the yard, rubble from the tuckpointing was left on the roof, nails were left on my porch, and my hose was left turned on. My contact, Josh, was of no help when ...

Description of Work
Repair some siding and tuckpoint a chimney.

Category masonry,siding

Cost $1,100

Services Performed? Yes

Work Completed On 06/26/2017

Service Provider Response

EBS was contracted to do some small repairs to this property. When the client informed of us his closing date, we pushed them to the top of the schedule to make sure everything was completed before closing. The siding that was left on the property was new material that was not needed, it was left so that it could be used for any future repairs needed on the house. The tuck pointing was not fully c...
4.0

06/13/2017

We are very happy with the end result. Only complaint is the crew made a terrible mess when removing our old siding. They left trash in our yard, from the siding but also lunch wrappers & water bottles.

Description of Work
We had vinyl siding, soffit, facia & gutters installed

Category gutter repair,siding

Services Performed? Yes

Hire Again? Yes

Work Completed On 05/01/2017

Service Provider Response

I apologize to this client. This is certainly not how we train our crews to leave a clients property when we have completed their work. We will counsel this crew and foreman to insure this does not happen again. We truly appreciate your business as well as your feedback here. Leo Knese
2.0

04/09/2017

Same company had tuckpointed and reflashed around same chimney several years ago. When I called them back, their man in the job claimed the flashing was done incorrectly. Although I pointed out that it was the same company (EBS) that did the work before, they still charged me for the work. To make matters worse, the chimney still leaked. Upon another visit, they now claimed that the real issue was...

Description of Work
Leak around chimney

Category chimney repair

Cost $900

Services Performed? Yes

Work Completed On 10/03/2016

5.0

12/08/2016

The rep Brett was great, available for all our questions and thoroughly explained everything. The crew showed up, tore off our old roof, installed the new one and cleaned up in 2 days. It looks great. Very happy with the whole experience.

Description of Work
We had a new roof installed

Category roofing

Cost $10,000

Services Performed? Yes

Hire Again? Yes

Work Completed On 11/01/2016

3.0

11/07/2016

I did not use this provider's services, nor did I get an estimate from him.

Description of Work
i did not use this provider's services.

Category roofing

Work Completed On 11/07/2016

Services Offered

Residential & Commercial Shingle, Flat Roofs, Energy Star Rated Roofs, TPO Roofs, Modified Bitumen Roofs, Siding (including installation of James Hardie products), Soffit, Fascia, Tuck Pointing, Brick, Stone, Inspections, Seamless Gutter

Services Not Offered

Painting & Landscaping, Gutter Cleaning, Deck Building, Concrete

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
Check, Visa, MasterCard, Discover, American Express, Financing Available
Senior Discount
5%
Emergency Service
Yes
Warranties
Yes