Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
ERKER SECURITY SYSTEMS INC
Smart Home System Install or Service, Alarm or Security System Installation, Alarm or Security System Repair,
About us
Erker Security Systems, Inc. was started by Paul T. Erker in 1994 and is still locally owned and operated. Since then, we have grown into one of St. Louis’ top residential / commercial security companies, serving with excellence and professionalism.
Business highlights
Emergency services offered
31 years of experience
Services we offer
Residential and commercial burglar and fire alarm systems. Service for new and existing systems. CCTV surveillance systems. UL fire alarm systems.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Reviews
5.048 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 100% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-25 of 48 reviews
Sidney M.
Dec 2021
I contacted Erker Security Systems when the security company we had employed for 30 years was unable and unsuccessful in upgrading and modernizing their previously installed alarm system in our home. After 6 to 8 weeks of frustration with the old alarm company’s attempt to replace devices, and install the control panel and alarm system I was forced to contact another alarm company. Paul Erker, President, and Larry Colemire, Vice President, from Erker Security were attentive to my questions and desires for modernizing my equipment. Mr. Erker immediately responded to my phone call and Mr. Colemire came to my home that very day to assess the situation and status of the alarm system. Mr. Colemire was able to define the problems associated with the faulty and incomplete attempt to update my system and evaluated the condition of the devices and wiring of the old system. Subsequently a team of three very competent installers successfully wired the master panel, replaced defective devices, and programmed the computer to monitor our new alarm system in short order. While the previous alarm company was unable to use their earlier placed hard wired devices and substituted wireless devices in their stead, Erker’s installers were able to trace the previously placed wiring so that all the wireless devices were converted to the preferred hard wired status. The new, updated system has functioned flawlessly and has exceeded my expectations for modernizing and upgrading my home alarm. All the personnel involved in the company from the front desk to the top of the executive suite we’re kind, courteous, professional, knowledgeable, and were interested in ensuring the successful installation and functioning of the alarm system. Mr. Erker himself contacted me on several occasions to ensure I was satisfied with the work and functioning of the alarm. It isn’t every day that the President of a company takes a personal interest in the individual customer’s needs and desires. This company is truly one in a million. I recommend Erker Security Systems without hesitation to anyone interested in purchasing an alarm system for their home or business.
Response from ERKER SECURITY SYSTEMS INC
"Oh my gosh! Such a nice review! Thanks very much for that! I very much appreciate it and feel blessed to have such a good crew. Thanks to you for giving us the opportunity and do not hesitate to reach out if you need anything else. Sincerely, Paul"
John F.
Jul 2021
I was impressed that the President of the company called me to ask if I had questions when I requested a quote. He answered all my questions, gave me cell number and that of his General Manager, Larry. Larry arrived at the appointed time and walked through the house He then suggested what was the best security setup based on the physical layout and our discussion on my needs. Day of installation went smoothly. The installation technicians explained what to expect for installation, asked if I had questions and did not mind if I watched. They were communicative, thorough in the manner in which they did the work, and cleaned up (very neat). After explaining the operation of the system and making sure everything functioned, they left. I felt safe with them here, they were professional, and the installation went without a problem. This company is local, which was an important cosideration. Franchises and out-of-town operations are no necessarily, in my opinion, the best option for this application. Erker did not attempt to oversell products. The bid is very detailed and there is no question about what was agreed to and what the customer was to receive.
Response from ERKER SECURITY SYSTEMS INC
"[Member Name Removed], thanks so much for your kind review! I will pass this along to Larry and the installers. Very proud of my guys, that's for sure! Thanks so much for the business! It was great working with you and I look forward to being of help anytime you need. Sincerely Paul"
Bob S.
Dec 2020
Great service and responsiveness. Refreshing.
Response from ERKER SECURITY SYSTEMS INC
"Thanks so much! We sure appreciate your nice comments, and working with us!"
Laura S.
Dec 2020
Great service!
Response from ERKER SECURITY SYSTEMS INC
"Thanks, [Member Name Removed]!"
Jim M.
Dec 2019
Paul the owner is honest and the work is done right.
Response from ERKER SECURITY SYSTEMS INC
"Thanks so much for the kind words. It has been a pleasure working with you over the last 15 years!"
Karinn G.
Nov 2017
Paul and his team of installers are first class pros! Paul went above and beyond to provide excellent service: very responsive, open communication and offered many solutions. Mike, Ethan, and Adam installed my new security system and smoke detectors quickly and seamlessly without any hassles. They made the process so easy and enjoyable - it was a pleasure to have them in my home. My family and I have security and peace of mind. Thank you Erker Security Systems!
Response from ERKER SECURITY SYSTEMS INC
"Thank you so much for the kind review. I am happy we were able to come in and help! I am very proud of my installers and will pass along your message to them. It has been an absolute pleasure working with you!"
James G.
Feb 2017
Amazing! Paul Erker's knowledge and understanding of home security products and system design is second to none. Add to that his eye for detail, and the final result is a security system that few if any other St. Louis companies could even come close to. Cannot recommend him highly enough. Jim & Nancy (Webster Groves)
Response from ERKER SECURITY SYSTEMS INC
"You are too kind! Thanks so much for you wonderful review. I am the one grateful that you have placed your confidence in me. I truly look forward to working with you!"
NANCY R.
Feb 2017
Excellently. Mr, Erker came to my home, toured, and asked for my wants and needs. Then he explained what was available and some options and said he would email me a plan with prices and options available. In an hour or two, I received the email and looked it over. I had two questions which were quickly answered. I then choose the plan and options that I wanted. The same evening in a couple of phone calls, we were able to arrange installers to start the work the next morning. The installers were great. The work took two full days to complete. The installers were very helpful and explained everything, had me test the system, etc. The debris was cleaned up perfectly.
Response from ERKER SECURITY SYSTEMS INC
"Thank you so much for your kind review! It was our pleasure working for you. Please do not hesitate to contact me if you ever have any questions or concerns."
Joshua O.
Jan 2017
I can't recommend Paul and his team enough! Paul personally came to my home for a consultation and tour. He listened very carefully to my wife and I's needs, and the logistics of having a dog roaming the home a lot of the time we weren't there. He only tried to sell me what I needed and was very honest when he felt certain elements were unnecessary or if he though another vendor or product would be better or cheaper. His installation is probably more expensive than a larger company like ADT or Frontpoint (which I also got bids from) but his equipment is clearly superior and his customer service is impeccable. I know if I have an issue with my system, need something programmed differently, want to upgrade, etc, that Paul will personally answer the phone and be there for me. His monthly monitoring fees were significantly less expensive than the other bids I received. His installation team was fantastic- very professional and efficient, plus they were very respectful of my home and cleaned up very well. Definitely worth the added up front cost for the customer service, cheaper monthly fee and upgradability. Very happy with Erker!!
Response from ERKER SECURITY SYSTEMS INC
"Thanks again! Wow, such nice reviews! I will pass along to my team your nice comments. I am very proud of them. I am also very honored to work with such nice clients such as you and your wife. My best to your family!"
Joshua O.
Jan 2017
Paul and his team are fantastic. Paul personally came out for a consultation and to tour my home. He worked with me to understand what I needed and didn't try to sell me more than I wanted. If anything, I was trying to press him to get more than he thought I needed. He was very honest about where he thought other products from other vendors might be superior to what he does (such as thermostat control and limited camera monitoring) (that being said his company does offer extensive camera monitoring and installation). His upfront installation price is probably more than ADT or Frontpoint, but his system was clearly superior and his customer service is impeccable. His monthly monitoring fees are quite a bit lower than the other bids I got. I know if I have any issues that he will personally answer the phone and help me out. His installation team was great- professional, very respectful of my home, and kept things very clean.
Response from ERKER SECURITY SYSTEMS INC
"I am so honored to receive such a wonderful review. I very much appreciate your comments. We try to provide what is best for the client. It can difficult to compete against the large national companies, but we have found that most people are looking not only a competitive price, but a customized level of coverage based on their needs (not the needs of the salesperson or company.) It was a true pleasure working with you; please keep in touch."
Mary F.
Aug 2016
If there was an A+ rating I would give it! Erker Security did an EXCELLENT job! Through no fault of theirs they were brought in to our construction project later than they should have been and went WAY above and beyond to meet our project and timing needs. Paul Erker came out personally to understand the scope of our ongoing construction and contacted the U. City inspector to determine what exactly was required to comply with code. He revised the proposal a couple of times so that we could balance the requirements of code, safety and our budgetary constraints and maximize the value of our spend. When we had the details hammered out, Erker sent out 4 guys to get the installation done as quickly as possible and avoid delaying our overall project. Then when they couldn't start right away due to a miscommunication from another sub-contractor, Paul sent them to other jobs and had them back on site after lunch. Through all of it, Paul was gracious accommodating and in good humor. The work product was great and the willingness to jump in and get the job done was invaluable!
Response from ERKER SECURITY SYSTEMS INC
"Thanks so much for that wonderful review! (Sorry for the delay in responding; I just saw this.) It means so much to my guys and me to know they we have made our clients happy. We are the ones truly grateful. Thanks again!"
Gregory G.
Mar 2016
unknown
Response from ERKER SECURITY SYSTEMS INC
"I am so grateful to you and your family for your confidence in my company and me. I am the one who should be writing a wonderful review about you, my friend. It brings me great joy to work with so many nice clients over the years, and I consider you and your family at the top. Thanks for your kindness to me and your thoughtfulness to my crew. Thank you for all of your referrals. Thank you for the past business. Mostly, thank you for your friendship. Please do not hesitate to let me know if you need anything else!"
Elizabeth P.
Mar 2016
Erker is the best alarm company, I recommend them to everybody!! I used them in my old house and did not even consider a new company for my new home. They are responsive, full of knowledge and advice, and quick to install.
Response from ERKER SECURITY SYSTEMS INC
"I am so grateful for your wonderful comments! Thanks for your confidence in my company. It was a true privilege working with you both at your old house and your new. Thanks for passing my name along; I am so appreciative!"
Jason M.
Mar 2016
unknown
Response from ERKER SECURITY SYSTEMS INC
"Thanks so much for your kind review. It was a pleasure helping. Please let me know if you need anything else in the future. Much appreciated!!"
Dr. R.
Feb 2016
unknown
Response from ERKER SECURITY SYSTEMS INC
"We certainly appreciate your positive review! Thanks so much!"
Katherine C.
Oct 2015
unknown
Response from ERKER SECURITY SYSTEMS INC
"Thanks so much for you review! I am happy we were able to help. Please let us know if you need anything else!"
Darcy G.
Sep 2015
.
Response from ERKER SECURITY SYSTEMS INC
"Thanks very much for your review! You both have been so great to work with for the last 12 years! Very much appreciated!"
Debra C.
Jul 2015
When our two twenty-something daughters moved into a new condo together, their security and safety was utmost in our minds. We evaluated several security companies and Erker's was by far the most professional. They started by doing an overall evaluation and making recommendations that were right on target for our goal of ultimate safety for our girls. The installation was made quickly and efficiently with the Erker staff working around our daughter's work schedules to provide them access to the building. The system they installed and the ongoing immediate monitoring provided both my husband and me with a sense of comfort and eased our minds tremendously. The security service is provided personally by the owners and his staff and all our business encounters have been personable and friendly. We feel we have a partner in keeping our daughters safe in the city. Thank you!
Response from ERKER SECURITY SYSTEMS INC
"Thank you so much for your kind review! My staff and I are so happy to have been able to help. Please let me know if you need anything else. And thanks again for asking me to provide your alarm service; you all were so nice!"
William H.
Jun 2015
We changed our home security and fire alarm system to Erker's from another company (ADT) almost 9 years ago. We switched because the other company increased our rates (even though it was supposed to be a fixed cost contract for 3 years) and they almost never seemed to contact us when our alarm went off (almost always accidentally) and we had absolutely no confidence in their monitoring.
Erker's installers came out as scheduled and installed their controller to replace the one from our original provider. In testing each sensor, they discovered that our prior company had never hooked up the smoke detector (that we paid a LOT extra for). We were impressed by their thoroughness and professionalism and have never had a moment of regret that we chose them for our home security system and monitoring.
Their charges for monitoring are less than our prior provider and we have never had our alarm go off and not gotten a call from them within a minute to determine if we need help. We couldn't be happier with the quality of their service.
Erker's installers came out as scheduled and installed their controller to replace the one from our original provider. In testing each sensor, they discovered that our prior company had never hooked up the smoke detector (that we paid a LOT extra for). We were impressed by their thoroughness and professionalism and have never had a moment of regret that we chose them for our home security system and monitoring.
Their charges for monitoring are less than our prior provider and we have never had our alarm go off and not gotten a call from them within a minute to determine if we need help. We couldn't be happier with the quality of their service.
Response from ERKER SECURITY SYSTEMS INC
"Thank you so much for your nice words! I am so pleased that we were able help you out. I am also pleased to know we helped you save money! You have been wonderful clients! Thanks again!"
Jason B.
May 2015
unknown
Response from ERKER SECURITY SYSTEMS INC
"Thanks for the nice review. Please let me know if I can be of any additional help in the future."
Mary O.
Mar 2015
Everyone I have had any contact with has been courteous, professional, competent and prompt.
I highly recommend this company.
There was an initial fee for installation of equipment and wiring, but I no longer remember that cost.
There is a total monthly fee of approx. $33, paid quarterly.
I highly recommend this company.
There was an initial fee for installation of equipment and wiring, but I no longer remember that cost.
There is a total monthly fee of approx. $33, paid quarterly.
Response from ERKER SECURITY SYSTEMS INC
"Thanks so much for your nice review! It has been our pleasure to work with you for almost eleven years now. I will pass along your kind words to my technicians. I am very proud of them!"
Janet K.
Jan 2015
unknown
Response from ERKER SECURITY SYSTEMS INC
"Thanks, [removed member name]! I very much appreciate the nice review. It was very nice working you as well! As always, feel free to contact us anytime if you have any questions or concerns. Sincerely, Paul"
Dan K.
Dec 2014
Paul and the entire crew were the most professional workers we have ever had in our home. From the estimate to the installation, to the billing process, we couldn't be happier. They worked to secure our home and took the time to learn about our family so we could have the most efficient set up (location of panels, etc...) I am thankful for their expertise and professionalism.
Response from ERKER SECURITY SYSTEMS INC
"Thanks so much for your wonderful review, and I am so pleased that you and your family are happy. I will let my technicians know of your nice comments; they are not just excellent installers, but very good people as well! Thanks, too, for asking us to to work with you and your wife. You both were so nice to us and made us feel so welcome. Much appreciated!!"
Sherry L.
Nov 2014
Everything went perfectly. Paul gave me a very reasonable estimate with some options that I could add on later. The technicians were on time, did their jobs quickly and efficiently. We've had no issues since the alarm system has been installed and are very pleased with the app for arming the alarm on our phones.
Response from ERKER SECURITY SYSTEMS INC
"Thanks for your nice review! I was so happy to be of help. I appreciate the comments, especially about the technicians. I am proud of my employees; they truly have your interest in mind.Please let me know if you need anything else. Sincerely, Paul"
Brooke G.
Oct 2014
Paul was great - he walked us through how our current system worked and made suggestions on how to improve it. Activation and installation for additional security was fast and the technician was very helpful and knowledgeable. Company has been extremely responsive and friendly for any follow up needs/questions. Highly recommend.
Response from ERKER SECURITY SYSTEMS INC
"I am so pleased we could help. Thanks very much for the kind review; it is very helpful and appreciated! Please don't hesitate to let me know if you need anything else. Sincerely, Paul."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
ERKER SECURITY SYSTEMS INC is currently rated 5.0 overall out of 5.
Yes, ERKER SECURITY SYSTEMS INC offers free project estimates.
No, ERKER SECURITY SYSTEMS INC does not offer eco-friendly accreditations.
No, ERKER SECURITY SYSTEMS INC does not offer a senior discount.
Yes, ERKER SECURITY SYSTEMS INC offers emergency services.
No, ERKER SECURITY SYSTEMS INC does not offer warranties.