Dunn Plumbing, Heating and Air Conditioning / Dunn One Hour Heating and Air Conditioning

Heating and Air Conditioning, Air Duct Cleaning, Natural Gas Lines,

About us

Now offering one hour service for heating and air conditioning service. We are factory authorized to service all major brands and we offer all the top products in the industry. Year to year we win numerous awards for customer service and technical skill. Our team is dedicated to providing you with the attention to detail and customer service that can create a whole new level of comfort and energy savings. Led by owner Brett Nejmanowski, our company provides expert sales, service and installation. We have a team of technicians that are fully qualified to help you select the comfort system that best fits your home and your budget. We serve the greater St Louis area, and are a no-nonsense, everything-on-the -table kind of heating and cooling company. Our written 100% satisfaction guarantee is behind all the work we do – if you’re not happy with our heating and cooling services for any reason, we’ll make it right or give your money back, no questions asked! No matter if it is a furnace or AC repair, furnace and AC installation, heat pump installation, or anything heating and air conditioning-related, you will have our guarantee. Along with the services we provide, we’re also passionate about our duty to protect the environment and our social responsibility to the community. In our daily practices, we utilize earth-friendly products and methods to ensure clean outdoor and safe indoor environments for the people we serve. We regularly give back to the community through volunteer work and financial donations. Among the charitable organizations we support are Safe Kids USA, National Multiple Sclerosis Society, Autism Speaks and the Sheriffs’ Association. Financing options available. Numerous rebate programs available. Government subsidized programs available to qualifying homes. Additional phone number (618) 717-0707 Also servicing clients from both 14248 F Manchester Rd, Ste. 190, Manchester MO, 63011 & 110 West Main St., Ste. A, Belleville IL, 62220!

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Heating & Air Conditioning. Clean - Air Ducts & Dryer Vents. Water Heaters & Pumps.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8254 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
6%
3
3%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 1-25 of 254 reviews

Risto K.
09/2024
5.0
heating & air conditioning/hvac
  + -1 more
Very impressed with the professional appearance and demeanor of the installers. They initiated a series of pre install checks around the home that solved some issues and found a few problems that needed to be solved before they started. On top of going the extra mile, the install was successful and I'm a very satisfied customer. The manager was responsive and accommodating. Highly recommend Dunn One Hour Plumbing, Heating and Air Conditioning.
Description of Work: Air conditioning condenser unit, coil and water heater install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rob G.
08/2024
5.0
heating & air conditioning/hvac
  + -1 more
Got a clear and comprehensive quote on replacing two HVAC units. Rob outlined options for the units and for financing. The quote was very good compared to one other I’ve received.
Description of Work: See above.
Rating CategoryRating out of 5
Yes, I recommend this pro

J C.
05/2024
1.0
heating & air conditioning/hvac
  + -1 more
Called on monday morning to schedule air conditioner repairs. I was told by connor at the time someone would be on site tuesday at 7am. connor called back later that evening and stated it will still be tuesday, but scheduling would change to between 930 and 130. When no one showed up I called and spoke with connor again and found that he doesn't have me scheduled at all. His response was, I'll call you back. I'll see if I can get a tech over to you. About an hour went by with no call from connor. I called the company again to tell them I had an appointment with another company and the response I had received was that they really didn't care. Connor seems to have his head up his a**. And the receptionist should be fired. Terrible company with even worse cutomer service.
Description of Work: Home Air Conditioner not cooling. Needs service or repair

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Teawanna B.
04/2024
1.0
home remodeling
  + -1 more
I put in a request to Angie for someone to come and replace my kitchen sink which was damaged. I received a response from the provider and spoke to a representative named Connor spelled KONNER.. I explain to Connor the service needed, which was the replacement of my kitchen sink. Explain to him that I had a new sink that I purchased from Home Depot to be placed in place of the old sink. Connor then gave me a quote of $225 and we did at that time set up a time for the company to come out and do the reinstall of the kitchen sink, once the worker arrived at my house, he immediately asked to see the new sink which I showed him the box he acquired was, where was the Fossett and I explained to him that it was a one piece unit. The worker told me that he was not here to install a sink but only replace the faucet and I told him that was incorrect. I informed the worker that per me and Connors discussion that he knew that it was filled for Will at new sink to be installed and not just a faucet. He did informed me that Connor was incorrect and that’s why he works in the office and not in the field quoting me a new price of $425 . I told him that this definitely was not what me and the representative from the company discussed he then left, so he did no work, and was really quite rude and very unprofessional. I have screen prints of our conversation and a copy of the email and text of me and the company representative that show that definitely the quote given was for a sink replacement and not installment of a faucet..
Description of Work: None

Rating CategoryRating out of 5
value
5.0
professionalism
1.0
responsiveness
1.0


Response from Dunn Plumbing, Heating and Air Conditioning / Dunn One Hour Heating and Air Conditioning
We told the price for one fixture and when we got out to the home the customer wanted two fixtures installed. Tried working with the customer but they did not want it.

Chase C.
09/2023
5.0
heating & air conditioning/hvac
  + -1 more
Robert came out same day and recharged my refrigerant. He was excellent to work with and will use again if needed.
Description of Work: R22 refrigerant recharge and general diagnosing

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$507

Anthony M.
07/2023
5.0
heating & air conditioning/hvac
  + -1 more
Very informative and detailed. Parts we needed not in stock we just couldn’t wait due to extreme heat conditions. Other than that I would highly recommend
Description of Work: Central air unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Sean R.
07/2023
1.0
heating & air conditioning/hvac
  + -1 more
I got a new hvac, top of the line trane installed in 2019. My capacitor already blew on my compressor unit. It was one thing to charge me $200 for an after hours visit on a Saturday but then they wanted to charge me another $600 for the freaking capacitor and 5 min of labor! Surely the 5 min of labor should be part of the $200 house call! I would have accepted $100 for the $15 capacitor but I told them to keep it for $600! They told me the part was covered under warranty as well! So confused by this business! They told me if I swap my own capacitor the will void my warranty. At this point I’m curious what my freaking warranty would even cover?
Description of Work: I needed a $15 capacitor installed in my 4 year old hvac compressor outside.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$850

Jackie L.
04/2023
5.0
plumbing
  + -1 more
Great job. Good rate. Timely responses and services.
Description of Work: Water heater replacement and ventilation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,799

Noreen K.
11/2022
5.0
heating & air conditioning/hvac
  + -1 more
Robert was thorough, prompt, efficient, known, explained everything and fixed the problem!! Very satisfied.
Description of Work: Service to air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Nicholas M.
10/2022
5.0
heating & air conditioning/hvac
  + -1 more
They were very polite and fixed the problem quickly The company had to order the part so took more than a day but completed the service quickly The furnace is working again right before winter
Description of Work: Repair furnace valve

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$688

Frank and Pat C.
10/2022
5.0
heating & air conditioning/hvac
  + -1 more
Great! Thorough, professional, friendly and outstanding customer service.
Description of Work: Annual maintenance check for cooling and heating seasons. This particular visit was the furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Greg N.
08/2022
5.0
heating & air conditioning/hvac
  + -1 more
Farrell B. Is the best! Friendly, knowledgeable, and Efficient!!! Will only use Dunn 1 HR
Description of Work: New motor for A\C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Patrick M.
06/2022
5.0
heating & air conditioning/hvac
  + -1 more
Rob has been our serviceman for the past 2 years and is excellent. He takes the time to explain what is going on and is very professional. Will definitely use Dunn for future AC service needs.
Description of Work: AC repair, repair of cooling issue and burnt out circuit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kim H.
03/2022
5.0
heating & air conditioning/hvac
  + -1 more
Technician spent an hour or more inspecting, testing and cleaning my AC and furnace units. I feel confident it was a conscientious review going into the Spring and Summer.
Description of Work: HVAC Clean and Check.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

shannon F.
02/2022
5.0
plumbing
  + -1 more
It was very good, I use them most of the time.
Description of Work: Fix Bathroom Shower
Rating CategoryRating out of 5
Yes, I recommend this pro

Frank and Pat C.
11/2021
5.0
heating & air conditioning/hvac
  + -1 more
A-ok! Dunn OneHour HVAC is always top notch!
Description of Work: Ongoing maintenance agreement; detailed HVAC check.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

kris K.
09/2021
5.0
heating & air conditioning/hvac
  + -1 more
Tech was able to fix the issue during the investigation phase of the work order. The tech also explained what to look for in the future to help prevent a call to them.
Description of Work: Heating system repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Angie P.
08/2021
5.0
heating & air conditioning/hvac
  + -1 more
He was great! It was emergency call and he quickly. Up and running quickly
Description of Work: air conditioner repaired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael A.
07/2021
5.0
heating & air conditioning/hvac
  + -1 more
We are very satisfied. Nathan showed up on time and got our unit working within a couple hours. He is very personable and was very professional.
Description of Work: Replace capacitor and fan motor on ac unit
Rating CategoryRating out of 5
Yes, I recommend this pro

Tushar D.
04/2021
5.0
heating & air conditioning/hvac
  + -1 more
The installation went well. The team was professional and worked tirelessly to finish the job by end of the day.
Description of Work: New TRANE HVAC installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Michael G.
03/2021
5.0
heating & air conditioning/hvac
  + -1 more
Robert was very professional and on time.
Description of Work: Spring maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$198

Ralph H.
03/2021
5.0
heating & air conditioning/hvac
  + -1 more
Robert did a great job in checking out my furnace that wasn't operating and provided me with the next steps I needed to take with the gas company. I can't say enough good things about Robert. He was so extremely helpful and informative. I'm a delighted customer and am glad I have Dunn for my heating and cooling needs.
Description of Work: Check out furnace not operating

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$198

Terri F.
01/2021
5.0
heating & air conditioning/hvac
  + -1 more
It went great. Very professional and well-versed in his craft. Very knowledgeable
Description of Work: Smart Thermostat installed ECOBEE LITE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Chris R.
12/2020
5.0
heating & air conditioning/hvac
  + -1 more
Our tech Robert installed an intake pipe for our HVAC unit to the outside. Tech arrived and completed the work to specifications. We will continue to use Dunn for our HVAC needs going forward. Thank you!
Description of Work: HVAC intake pipe installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Michael J.
12/2020
5.0
heating & air conditioning/hvac
  + -1 more
Excellent On time Knowledgeable tech Friendly staff I’d recommend them to anyone
Description of Work: Fall furnace tuneup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Contact information

6068 BAUMGARTNER INDUSTRIAL DR, Saint Louis, MO 63129

http://www.dunnheatcool.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
Closed


Licensing

Bonded

Insured

Licensed*

Trade License Number
P7241

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Natural Gas Lines,
Water Heaters,
Plumbing,
Kitchen and Bath Remodeling,
Drain Pipe Installation,
Drain Cleaning,
Excavating

FAQ

Dunn Plumbing, Heating and Air Conditioning / Dunn One Hour Heating and Air Conditioning is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: Closed

Dunn Plumbing, Heating and Air Conditioning / Dunn One Hour Heating and Air Conditioning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Dunn Plumbing, Heating and Air Conditioning / Dunn One Hour Heating and Air Conditioning offers free project estimates.
Yes, Dunn Plumbing, Heating and Air Conditioning / Dunn One Hour Heating and Air Conditioning offers eco-friendly accreditations.
No, Dunn Plumbing, Heating and Air Conditioning / Dunn One Hour Heating and Air Conditioning does not offer a senior discount.
Yes, Dunn Plumbing, Heating and Air Conditioning / Dunn One Hour Heating and Air Conditioning offers emergency services.
No, Dunn Plumbing, Heating and Air Conditioning / Dunn One Hour Heating and Air Conditioning does not offer warranties.
Dunn Plumbing, Heating and Air Conditioning / Dunn One Hour Heating and Air Conditioning offers the following services: Heating & Air Conditioning. Clean - Air Ducts & Dryer Vents. Water Heaters & Pumps.

Contact information

6068 BAUMGARTNER INDUSTRIAL DR, Saint Louis, MO 63129

http://www.dunnheatcool.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
Closed