COMPUTER TUTORS

unknown

I was pleased with the service and relieved to know that I didn't need a new computer.

unknown

We are very happy with Computer Tutors.

They are very reliable, very dependable, I would refer them to anyone

I had dropped my computer and after that, it was not working at all. It also was very slow before the drop, & shut down frequently. I suspected it was infected. Now it functions better than it ever had! I left my computer with Dede on a Friday, and her tech, Brian, delivered it to my home on Monday. Brian set it up, reconnected to my wi fi, and showed me a few items. I was very pleased with the entire experience. I did not comparison shop for price, I just went to this site, so I cannot make a comment about the price of the service, since I have no comparator. I just wanted it fixed in a short time and that is exactly what happened. Brian was also very patient with my level of user experience. I love my computer now!

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From the moment I spoke to Dede on the phone, I knew this service call was going to go extremely well. The technician Grant arrived on time. He was respectful, courteous and patient.  He spent an hour and a half with me explaining, installing connecting and showing me things that I requested. It could not have gone any better. The next day, I received an email from Dede asking how things had gone and if I was satisfied. I appreciated her follow up and would recommend this company to anyone in the St. Louis area who needs a little extra help.

Good experience,

Very well.

On time, professional, courteous, suggestions were excellent, explained exactly what was doing, was extremely patient and thorough in answering my numerous questions. Do not waste your time and money calling any other in-home computer service. I have tried numerous and this is by far the best! Follow up after visit, extremely receptive and open to answer any questions in addition have made other low cost recommendations to me for back up storage rather than paying them to do it. 

I will go back when needed to and recommend to anyone. Poor service lurks around the corner everywhere, but not here. Computer Tutors, knows great service! Just try once and guarantee you will be satisfied and recommend to friends. They are worth every dollar you spend. The price is lower than you expect and anyone else I have encountered and more competitive.

Appointment was made for the day of the call - completed as promised, repairs successful

Sanford was able to assign a new outgoing server, shaped up my Outlook mailbox and contacts and installed iCloud.This company is very responsive, extremely friendly on the phone and prompt!

He arrived on time and everything was taken care of correctly and in a professional manner.  I was very pleased with the results.

All of my needs were addressed and answered

As explained above, this was a big undertaking and since I am very low tech, Grant was very patient to explain and instruct. We wouldn't use another company

We were having connectivity issues with our computer.  We kept getting kicked off the internet and didn't know why.  for months we went back to AT&T to determine what was causing the problem and how to fix it.  We were unsure if the cause was AT&T's line or our computer.  So finally we called Computer Tutors. They looked at the problem from all sides and determined that we had a faulty router (which had been recently replaced by AT&T) . But some problems with the phone line were also suspected.  So computer Tutors installed a new router and a surge protector for the phone line as well as the computer equipment.  They had everything up and running within a couple of hours.  We then decided to change from AT&T to Charter.  Computer Tutors came out during the installation of the cable to make sure we understood the choices we were being asked to make about where to install the equipment and where to run wires, etc.  They also installed a wireless card and wireless router.  During our entire interaction with them, they were punctual, professional, extremely knowledgeable, efficient and nice.

We use the computer for our home business and we must have reliable tech help. We can always count on Computer Tutors to respond immediately (within 2 hours) of our call. Dede sends a technician either that day or the next.

Grant really knows what he is doing and he offers valuable suggestions. He tells us the options and then gives us his suggestions. He is patient and extremely helpful. He keeps my budget in mind and never tries to oversell products.

We have used Computer Tutors countless times and have never been disappointed. They have solved some difficult problems for us. We can always count on them to get our computer equipment up and running quickly. Their prices are reasonable and they respond quickly.

You first put a call into Dee Dee, the owner of the company and she assesses what you need. If I have a problem that needs to be fixed I am then contacted by my regular computer whiz Sanford. I think she has a couple of people that work for her fixing computers, I always have Sanford because he knows my laptop and desktop. I am usually helped the same or next day.