Reviews
3.47 Reviews
Showing 1-7 of 7 reviews
CAROLE G.
10/2005
computer sales
 + -1 moreVERY HELPFUL, AND KNOWLEDGEABLE SALES PEOPLE. THEY ASK LOTS OF QUESTIONS ABOUT HOW, AND WHAT YOU WILL USE COMPUTER FOR SO THEY CAN MATCH YOUR NEEDS WITH THE RIGHT SYSTEM. THEY OFFERED SEVERAL RECOMMENDATIONS TO PRICE COMPARE AGAINST. THEY DIDN'T HESITATE TO STEER ME AWAY FROM A FEW THINGS THEY DIDN'T FEEL WERE A GOOD BUY EVEN THOUGH IT COULD HAVE MEANT A HIGH SALE. THEY EXPLAINED THINGS IN SIMPLE TERMS, AND IT SEEMS LIKE THEY FILTERED THEIR TECH SPEAK BASED ON EACH CUSTOMER, AND HIS/HER LEVEL OF KNOWLEDGE. THEY WERE PATIENT IN LETTING ME HAVE MY TIME TO COMPARE, AND ASK QUESTIONS, AND LEARN WHAT I NEED TO LEARN TO MAKE AN INFORMED PURCHASE.
Description of Work: PURCHASED A NEW SONY/VAIO DESK-TOP COMPUTER, AND CANNON COLOR PRINTER.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$2,500
DAN D.
09/2005
computer repair
 + -1 moreTHE TECH'S ARE OVERWORKED AND UNDER EDUCATED. THE EXPERIENCE OVERALL HAS BEEN THE SINGLE WORST I HAVE EVER HAD IN A RETAIL INVOLVEMENT.
Description of Work: WHILE BUYING A LAPTOP FROM COMP USA IN DECEMBER OF 2002, I WAS PERSUADED TO PURCHASE THE TECHNICAL ASSISTANCE PLAN THAT LASTED FOR THREE YEARS. THE TURN AROUND ON ANY WORK PERFORMED WAS 48 HOURS OR THEY WOULD REPLACE THE PRODUCT WITH ONE OF EQUAL VALUE AND PERFORMANCE. THE PROCESS IS NOW GOING ON THREE WEEKS TO REPAIR THE SCREEN ON MY COMPUTER AND THERE STILL HAS NOT BEEN A RESOLUTION. THEY ''ARE WAITING ON PARTS'', EVEN THOUGH THE TECH HAS TOLD ME THAT HE CAN HAVE THE PART IN HAND WITHIN 24 HOURS IF THEY WOULD LET HIM ORDER IT FROM ANOTHER VENDOR. THE PROBLEM IS THE $20 PART IS NOT COVERED UNDER WARRANTY IF NOT ORDERED THROUGH A CERTAIN VENDOR, SO THE MANAGER, JOHN RIVERA, WOULD NOT GIVE THE GO AHEAD TO ORDER.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| professionalism | |
| responsiveness | |
| punctuality |
02/2004
computer sales
 + -1 moreSALESMAN WAS UNINFORMED. NEEDED INFORMED SALESMEN. LACKED PROFESSIONALISM.
Description of Work: PURCHASED SPY SWEEPER COMPUTER SOFTWARE.
| Rating Category | Rating out of 5 |
|---|---|
| value | |
| professionalism | |
| responsiveness |
$30
02/2004
computer sales
 + -1 moreSALES REPS WERE NON-EXISTENT. SHELVED PRODUCT WAS ASKEW. CASHIER WAS HIGH PRESSURE FOR ADD-ONS.
Description of Work: PURCHASED WIRELESS CARDS AND BROADBAND ROUTER FOR HOME COMPUTER SYSTEM.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness |
Yes, I recommend this pro
$305
CHRIS D.
01/2004
computer sales
 + -1 moreMY HUSBAND AND I WENT TO BUY A COMPUTER. COMP USA FELT THE MOST HELPFUL AND KNOWLEDGEABLE AT THEIR JOB. WE WERE IN A BUDGET RANGE THAT THEY COULD WORK WITH AND STILL MEET OUR NEEDS. I ALSO HAD A PROBLEM WITH OUR COMPUTER AND BROUGHT IT BACK. THEY WERE ABLE TO TRACE AND MAKE SURE THE COMPUTER WAS UNDER WARRANTY.
Description of Work: COMPLETE SALE FOR COMPUTER SOFTWARE PRINTER
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$1,300
CHRIS D.
01/2004
computer repair
 + -1 moreI WENT IN WITH NO IDEA WHAT HAD HAPPEN. THEY WORKED WITH ME IMMEDIATELY. THE PROBLEM WAS MORE THAN WHAT THEY COULD DO RIGHT ON HAND,SO THEY KEPT MY COMPUTER FOR ONE WEEK. THERE HAD BEEN A VIRUS THAT ZAPPED MY COMPUTER. ALSO THEY WERE ABLE TO GO THROUGH THEIR SYSTEM TO FIND THAT MY COMPUTER WAS UNDER WARRANTY.
Description of Work: MY COMPUTER COMPLETELY WENT BLANK. THEY REBOOTED THE SYSTEM FOR ME.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
01/2004
computer sales
 + -1 moreSALESPERSON WAS VERY POLITE AND HELPFUL, AND THE PRICE WAS REASONABLE.
Description of Work: COMPUTER SALES.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$900
Contact information
3614 S LINDBERGH BLVD, Saint Louis, MO 63127
www.compusa.comService hours
Sunday:
11:00 AM - 6:00 AMMonday:
9:00 AM - 9:00 AMTuesday:
9:00 AM - 9:00 AMWednesday:
9:00 AM - 9:00 AMThursday:
9:00 AM - 9:00 AMFriday:
9:00 AM - 9:00 AMSaturday:
9:00 AM - 9:00 AMLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Sales,
Computer Repair,
Computer Training
FAQ
COMPUSA is currently rated 3.4 overall out of 5.
Sunday: 11:00 AM - 6:00 AM
Monday: 9:00 AM - 9:00 AM
Tuesday: 9:00 AM - 9:00 AM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: 9:00 AM - 9:00 AM
No, COMPUSA does not offer free project estimates.
No, COMPUSA does not offer eco-friendly accreditations.
No, COMPUSA does not offer a senior discount.
No, COMPUSA does not offer emergency services.
No, COMPUSA does not offer warranties.
Contact information
3614 S LINDBERGH BLVD, Saint Louis, MO 63127
www.compusa.comService hours
Sunday:
11:00 AM - 6:00 AMMonday:
9:00 AM - 9:00 AMTuesday:
9:00 AM - 9:00 AMWednesday:
9:00 AM - 9:00 AMThursday:
9:00 AM - 9:00 AMFriday:
9:00 AM - 9:00 AMSaturday:
9:00 AM - 9:00 AM