COMPUSA

VERY HELPFUL, AND KNOWLEDGEABLE SALES PEOPLE. THEY ASK LOTS OF QUESTIONS ABOUT HOW, AND WHAT YOU WILL USE COMPUTER FOR SO THEY CAN MATCH YOUR NEEDS WITH THE RIGHT SYSTEM. THEY OFFERED SEVERAL RECOMMENDATIONS TO PRICE COMPARE AGAINST. THEY DIDN'T HESITATE TO STEER ME AWAY FROM A FEW THINGS THEY DIDN'T FEEL WERE A GOOD BUY EVEN THOUGH IT COULD HAVE MEANT A HIGH SALE. THEY EXPLAINED THINGS IN SIMPLE TERMS, AND IT SEEMS LIKE THEY FILTERED THEIR TECH SPEAK BASED ON EACH CUSTOMER, AND HIS/HER LEVEL OF KNOWLEDGE. THEY WERE PATIENT IN LETTING ME HAVE MY TIME TO COMPARE, AND ASK QUESTIONS, AND LEARN WHAT I NEED TO LEARN TO MAKE AN INFORMED PURCHASE.

THE TECH'S ARE OVERWORKED AND UNDER EDUCATED. THE EXPERIENCE OVERALL HAS BEEN THE SINGLE WORST I HAVE EVER HAD IN A RETAIL INVOLVEMENT.

SALESMAN WAS UNINFORMED. NEEDED INFORMED SALESMEN. LACKED PROFESSIONALISM.

SALES REPS WERE NON-EXISTENT. SHELVED PRODUCT WAS ASKEW. CASHIER WAS HIGH PRESSURE FOR ADD-ONS.

I WENT IN WITH NO IDEA WHAT HAD HAPPEN. THEY WORKED WITH ME IMMEDIATELY. THE PROBLEM WAS MORE THAN WHAT THEY COULD DO RIGHT ON HAND,SO THEY KEPT MY COMPUTER FOR ONE WEEK. THERE HAD BEEN A VIRUS THAT ZAPPED MY COMPUTER. ALSO THEY WERE ABLE TO GO THROUGH THEIR SYSTEM TO FIND THAT MY COMPUTER WAS UNDER WARRANTY.

SALESPERSON WAS VERY POLITE AND HELPFUL, AND THE PRICE WAS REASONABLE.

MY HUSBAND AND I WENT TO BUY A COMPUTER. COMP USA FELT THE MOST HELPFUL AND KNOWLEDGEABLE AT THEIR JOB. WE WERE IN A BUDGET RANGE THAT THEY COULD WORK WITH AND STILL MEET OUR NEEDS. I ALSO HAD A PROBLEM WITH OUR COMPUTER AND BROUGHT IT BACK. THEY WERE ABLE TO TRACE AND MAKE SURE THE COMPUTER WAS UNDER WARRANTY.