Reviews
4.52 Reviews
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Showing 1-2 of 2 reviews
Brian L.
Aug 2016
Phone Sales, TV Sales + 1 more
Great! They saved me a bunch of money by switching from Century tel & direct TV. Well worth it.
Thomas C.
Jun 2014
Real Estate Service
Charter does very well overall, but their competition in my area is, honestly, pretty lame. Speed on internet excellent; cable service very reliable; phone service good (I only have a land line because the cellular service in my house isn't good). Not many outages, although high winds and/or heavy raincan knoeck them out (and we have buried cables in our development). My only complaint is "price creep" - they either try to get you to buy more than you want, or just increase the pricing every year. So - I call, threaten to leave (or, more to their fear, "unbundle") and get another good deal for another year (tell them you'd like the deal they offer "new" customers, they'll find a way to say yes). It's a hassle, but worth the money to do that. If they didn't, I probably would leave, despite the good service and nice products they have - just not worth the $300/month I'd be charged f I didn't negotiate.
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FAQ
CHARTER RESIDENTIAL is currently rated 4.5 overall out of 5.
No, CHARTER RESIDENTIAL does not offer free project estimates.
No, CHARTER RESIDENTIAL does not offer eco-friendly accreditations.
No, CHARTER RESIDENTIAL does not offer a senior discount.
No, CHARTER RESIDENTIAL does not offer emergency services.
No, CHARTER RESIDENTIAL does not offer warranties.