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Castle Rock Remodeling

Founded 2000 • With Angi since June 2005

4.0

(59) Verified Reviews

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Description

Additional phone - (816) 442-8900....

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Alliance Contracting Solutions

5.0

(35) Verified Reviews

Alliance Contracting Solutions

A+ Rated, Accredited with the Better Business Bureau. BBB link: http://www.bbb.org/stlouis/business-reviews/contractors-general/alliance-contracting-solutions-in-saint-louis-mo-310013526 2015 Super Service Award!

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A few reviews for this pro…

1.0

09/11/2014

The men that came into our home did not look professional. I saw there were fingerprints all over the windows after they were installed, and asked if they would clean them off for us as the window is impossible to reach without a ladder and they told us that we should get them out ourselves. My mother is elderly, and I was very ill myself. I then went outside, and noticed that there was yellow glu...

DESCRIPTION OF WORK
4 windows in the kitchen and 4 windows in the living room were installed.

CATEGORY replacement windows

1.0

09/23/2013

There were several problems throughout this entire job, as detailed below. Essentially, Castle Rock Remodeling installed ALL the windows wrong and the siding was not done well or as contracted with the correct Alside caulking, foam and insulation. The biggest issue is that the windows were not installed to receive the new siding. They were incorrectly installed flush with the original OLD siding, ...

DESCRIPTION OF WORK
On May 22, 2013, we signed a contract with Castle Rock Remodeling for all new windows, patio door, and new siding. We had a scheduled date to begin on Monday, July 8, and to be completed no later than July 12, weather permitting

CATEGORY siding,replacement windows

SERVICE PROVIDER RESPONSE

In serving more than 10,000 homeowners during a course of over twelve years, a handful of consumers attempt to employ online complaints as a vehicle to “bully” our business into rendering products and or services for which they are unwilling to remit and or exceed the contractual scope of what they agreed. Attached you will find three signed and fulfilled contracts of 20 May 2013. You will also di...
4.0

02/19/2013

The price was about half the cost of the others providers we looked into. They were on time and professional.

DESCRIPTION OF WORK
Their service was used to install siding on the garage.

CATEGORY siding

5.0

12/18/2012

the representative that came to my home to do the initial assessment was informative and was not "pushy".  It really bothers me when a salesman tells me what I need and not the other way around. He was in and out in less than 45 minutes. I paid half up front and the other half on completion. I setup the installation date with the expectation that they would arrive between noon and 4pm. They called...

DESCRIPTION OF WORK
replaced 3 windows and replaced outside framing for another window

CATEGORY replacement windows

5.0

12/17/2012

From the salesperson to the installers, this job went as promised.  We were given several options as far as type of window but no pressure to upgrade.  This was a total difference from a big retail company that we had come out.  They kept asking us what we wanted with no suggestions--we are not the experts!

DESCRIPTION OF WORK
We had ALL of our windows replaced and our home is about 20 years old so we were worried about the fit and look.  They did an excellent job, both inside and outside.  Very efficient.  We had an issue with one window and feeling a draft.  When they came back out to look at it, the installer noted that some of the other windows may have the same issue and inspected all.  Again, very pleased with the final result.

CATEGORY replacement windows

Services Offered

Windows, siding, patio & entry doors

Services Not Offered

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General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, Discover, Financing Available
Senior Discount
$50
Emergency Service
Yes
Warranties
Yes