BROWN'S DOOR SERVICE

Everything with him was exceptional. He was very very good. He knew his business and showed me how the front wall on the garage is off. He also picked up that the plank on the floor was split. He can repair one of the walls but, the only thing he could not do was fix the siding.

I SIGNED ON DEC. 2ND FOR THE INSTALLATION OF THE DOOR. THE PROPOSED TIMEFRAME THAT HE SAID WAS THAT IT WOULD TAKE 14 DAYS TO GET THE DOOR AND AN ADDITIONAL DAY TO INSTALL IT. I TALKED TO HIM OVER THE PHONE, AND HE CAME OVER TO GET A DOWN PAYMENT OF THE FIRST HALF ($425) ON DEC. 6TH. ON DEC. 20TH, I CONTACTED BROWN'S DOOR SERVICE TO FIND THE STATUS OF THE DOOR. HE CALLED ME LATE THAT EVENING AND SAID HE WAS HAVING DIFFICULTY IN GETTING THE MATERIALS AND WOULD CALL ME BACK. THEN ON DEC. 21 2004, I CALLED BROWN'S AND LEFT A MESSAGE WITH HIS ANSWERING SERVICE FOR MR. BROWN TO CALL ME BACK PERTAINING TO THE DOOR INSTALLATION, I ALSO MADE ATTEMPTS TO CONTACT HIS CELL PHONE (RECEIVING A MESSAGE THAT HE WAS OUT OF RANGE OR HIS CELL PHONE WAS OFF). ON DEC. 22 2004, HAVING NOT RECEIVED A RETURN CALL FROM BROWN'S DOOR SERVICE, I LOST FAITH IN THEM. I THEN CONTACTED THE BBB TO FILE A COMPLAINT. ON DEC. 27, MR. BROWN CONTACTED ME TO SET UP A START DATE. I NO LONGER NEED THEIR SERVICES.