BRITE & SHINY HOUSECLEANING

I really like the fact that they are bonded and insured. That is a good thing when someone is working in your home. You never know what could happen and the best thing is that nothing ever has. I like the attention to detail that they use.

After several days of searching and turning the house upside down - moving furniture and even searching the cold air returns - I could not find the necklace. I called Nancy on June 4 to inquire if her crew had seen the necklace, or possibly moved it. She explained that she had used a new employee. Nancy called back to say that the employee had thought there were "too many things" to be cleaned in the area where I kept the necklace, so she did not do anything except 'move a few things'. Nancy should have refunded my money! After phone calls between Nancy, my husband and myself, Nancy's last word was that even though Bright & Shiny is bonded and insured, that I would have to file a lawsuit, obtain a criminal conviction and an arrest to have the cleaning company pay a claim. I took off from work, searched the house again, and filed a police report. This matter remains unresolved.

The 2 girls were on time. Two mini-blinds were broken & replaced by Nancy, the owner. Nancy was very responsive about this. However, half of the windows & mirrors were dirtier after they finished cleaning than before. They were badly streaked. I felt that for the price I paid, the 2 girls should have known how to clean windows & mirrors. I did not catch it while they were here because I left the condo so they could clean without interference from me. They had already left by the time I got home.

I WILL BE USING THIS SERVICE BI-MONTHLY. THE COST FOR IS VERY REASONABLE. THERE IS NO CONTRACT TO SIGN. RIGHT NOW SHE IS NOT OVERBOOKED, AND SHE WAS AVAILABLE FOR THE DAY I WANTED. NANCY, AND HER EMPLOYEE WERE VERY NICE, AND DID A GOOD JOB. BEFORE THEY LEFT NANCY NOTICED THAT MISSED A LIGHT FIXTURE, AND PROMISED TO GET IT THE NEXT TIME.

I USED YOUR LISTING TO FIND THIS COMPANY FOR MY MOTHER-IN-LAW WHO IS OLDER AND HAS RECENTLY EXPERIENCED HEALTH PROBLEMS AND WANTED SOMEONE TO COME IN AND DO HER HOUSEWORK. DEBBIE (OWNER) CAME WITH TWO OTHERS AND DID A THOROUGH ONCE-OVER THROUGHOUT HER HOUSE. MY MOTHER-IN-LAW WAS THRILLED WITH THEIR THOROUGHGOING OVER EVERYTHING. GRANTED, MY MOTHER-IN-LAW'S HOME IS IMMACULATE, BUT THAT MAKES HER MORE PARTICULAR; NEEDLESS TO SAY SHE IS HAPPY WITH THEM AND WANTS THEM TO COME TWICE A MONTH. THEY DO ALL THE EXTRA THINGS SUCH AS CLEANING CEILING FANS, LIGHT FIXTURES, HIGH AREAS THAT ARE HARD FOR PEOPLE WHO ARE PHYSICALLY LIMITED. I RECOMMEND THEM WITHOUT EXCEPTION.

PROFESSIONAL-SHOWED UP ON TIME AND DID A FINE JOB.

THE TEAM WAS PROMPT, HARD WORKING, AND DID A GOOD JOB.

VERY FRIENDLY, WILLING TO ACCOMMODATE MY REQUESTS FOR SPECIFIC CLEANING SOLUTIONS. PRICE SEEMS HIGH TO ME, BUT IS IN LINE WITH OTHER QUOTES I GOT FROM OTHER COMPANIES.