Archway Clean Sweep

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Did a nice job.

None

They gave us safety advice in addition to service requested.

I was surprised with how quickly they got back to me!

Very clean, on time, inspected outside. Gave recommendations on how to improve.

Dave the owner refused to wear a mask when requested. Told him we had just got over Covid. Said he wouldn't do the job. Two of his workers said they would put on mask and come in and check out chimney. Because of the 2 workers being very polite and putting on mask is the only reason I continued doing business with this company. I would hire again as long as Dave has those two workers with hum.

Prompt. Very professional and informative! We will use them again.

The guys stopped by and took a look at my chimney, took pictures to show me what was going on and gave me a reasonable estimate. They came back fixed the problem and took picture afterwards to show me what they did for the same quoted price. David texted me the pictures for my records. Very friendly and professional.

Both men were super nice

The morning of the service call, we received a call to let us know what time they would arrive. Covered floors when they arrived from the front door to the fireplace and the area around the fireplace. They took pictures of the chimney and explained what they saw. Asked if we approve the repair and made the repair. Took pictures again showing us the repair was complete. They text all the pictures to us. Asked us to watch as they camera up the stack so we could see what was going on. Explained everything along the way. I highly recommend this company. They are professional, efficient, clean and very knowledgeable. They explain the needs, recommendations and pricing. They were not my pushy at all. Don’t hesitate to call them today.

gave good information about the condition of our chimney

I would recommend Archway Clean Sweep. They arrived within the time frame promisedâ ¦.was able to diagnose our problem.

Technicians were very complete and made sure I understood need for annual cleaning.

I was impressed by owner's curtesy and demeanor.

Prompt efficient service.

Neglected to write this sooner. Archway’s owner, and two employees performed flawlessly in July 2020. On a day with a heat index over 100, they arrived on time to work they have an estimate for about a week earlier. On a 1939 gingerbread home in south county, they installed new ceramic pipe in a brick chimney, installed a stainless steel cap, installed new crown sealant around top of chimney and re-flashed the chimney at roofline. Everything performed was exactly as estimated and at the price bid. Despite the heat, they kept working and were completely finished in a little over a half day. Everyone was super courteous and respite of property of my lawn and neighbor’s. Work area was spotless clean after conclusion. I would highly recommend and will rehire for any future chimney repair or cleaning.

They did a good job of cleaning chimney and replacing the chimney cap, but they should not have recommended that with many broken bricks on chimney. Had to later have tuckpointing done and replace the chimney cap again. Also, they did not notify us that the flashing was bad and needed to be replaced.

They are a service company. Very knowledgeable. Work with Victorian sales for products.

Great work at reasonable price

David was very nice and took care of the situation in 15 minutes..

David, Matthew and Brian provided friendly, "professional" service. Knowledge, attention to detail, and thorough-going approach were exceptional.