I gave them a check for $300 and they did the appraisal. He told me the reason I wasn't approved was because I needed to pay off some bills. He told me I didn't have enough equity to pay off the bills. I stopped payment on the appraisal check the next week. About 3 weeks later, he called me and he was upset about me putting a stop payment on the check. He then called me again a few days later and told me that it s a felony to stop payment on a check in Arizona and in Wisconsin. This made no sense to me as I didn't live in those states. The appraisal company then called and I explained to them what had happened. They were not aware of the agreement and said that they needed to be paid. I called consumer credit and BBB. I called the manager of the bank and explained everything. He told me he would talk to Ken about it and then call me back. He called me back later and he said it was all taken care of.
Description of Work: Ken told me that he could definitely do a refi for me. When I went in, he had me sign papers which he said were papers that said they wouldn't sell our information, etc. When he got through, I asked him for my copy of the papers, and he said he wouldn't give them to me until we have a firm offer. He told me that he definitely could get me a loan and I had to take in some more paperwork to him regarding my income, etc. If I had to call him, he always asked me if I paid my mortg. payment because he said it would close before the end of the month and I wouldn't have to pay my mortgage that month. I then called and he told me that the bank turned me down. Prior to this, he told me that I needed an appraisal. He said if I could give him a check, that the check wouldn't be cashed until the loan closed.
Rating Category
Rating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
Contact information
11933 Westline Industrial Dr, Saint Louis, MO 63146
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Mortgage Companies
FAQ
AMERICAN EQUITY MORTGAGE is currently rated 1 overall out of 5.
No, AMERICAN EQUITY MORTGAGE does not offer free project estimates.
No, AMERICAN EQUITY MORTGAGE does not offer eco-friendly accreditations.
No, AMERICAN EQUITY MORTGAGE does not offer a senior discount.
No, AMERICAN EQUITY MORTGAGE does not offer emergency services.
No, AMERICAN EQUITY MORTGAGE does not offer warranties.
AMERICAN EQUITY MORTGAGE offers the following services: MORTGAGE COMPANY.
Contact information
11933 Westline Industrial Dr, Saint Louis, MO 63146