All About Fencing

"Angie's Leads should be more aware of who can leave false reviews that are damaging to our character. We spend a hefty amount to utilize their service every month. This person isn't even located in the 75 mile service area of the Kansas City that we travel to work. This specific person has made multiple negative reviews and unfortunately you are allowed to have freedom of speech even when it damages someone's credibility."

"Fraudulent claims and accusations are extremely serious but are also not relevant to this. The only fraud occurring here is on your part in trying to get us to return money to you. You did request our insurance info, which we did deny. We told you we would make it out to take a look at your project, but you became extremely demanding and were incredibly rude and made it crystal clear that no one was to step foot on your property without you being there. We do set all posts in 2 feet of concrete as long as we can. Your fence line did have a lot of rock, but to say the posts were just set and covered with concrete is not an honest statement on your part in any way. From an expert opinion, your fence is leaning due to the conditions of your yard, meaning the amount of water and moisture it retains. Meaning, you have a lot of standing water. As far as a permit goes, we never said we would get a permit, only that we would get your dig rite completed. Fence contractors in your area are not required to have a business license, that would have been your responsibility. You were unhappy with a gate, and I sent someone back to rebuild it, and at that time the job was completed, and I have your emailed responses stating you were happy with the job upon completion. Had you not had paperwork from the county sent, and been as rude as you were. We likely would have still sent someone out and had them restabilize your posts. Instead, you thought attacking us would get you better results."

"There is a lot of truth in this review, however, not accurate and major details are left out. This is a young growing family, and we did everything to try and help them through this situation which they also left out in this review. This homeowner was required by his HOA to show a permit had been pulled to them before he could gain HOA approval- so that was sent to him before the project was even started. Before we start every job, the homeowner comes out with the guys and walks them through where the fence is going and where they want their gates. The husband was actually traveling that day, so his wife and father-in-law showed the guys where they wanted to fence to go our crew got to work. Once they were done, the project looked great and the balance was paid. I did notice that the materials cost on the project was more than it should have been. A few weeks later, I did get by and saw that the fence went out a lot further than it was when I initially bid the project. The reason for that is because the wife and father took the fence only 3 ft from the sidewalk instead of to the driveway. I did mention that to the homeowner, but also didnt charge him anything additional. Both of those are critical here, but not mentioned in the review. We did receive a letter from their city, and he contacted us as well. He was upset with us, but we are responsible for reaching out to the city and trying to appeal for them. We had the fees and didnt charge them. We didnt have to do that- the fence is where it is because that is where our crew was told to put it on the day of installation. In the end even though 4 other fences on their street had fences just as close to the sidewalk which were helping them appeal- due to a new city ordinance it was denied. They gave them a date to have it moved by- and yes, we did get there before the deadline and we did move it. It cost our company $1600 to move that fence line for new materials and labor- which we didnt charge him for. We also didnt charge them the additional $3600.00 for the extra fence that had to go into their project because they took it closer to the sidewalk than what was on their contract. We understand and sympathize with their frustrations, which is why we bent over backwards to help them. We have absolutely nothing positive to gain by not doing right by our customers. Having a member of our teams moral compass attacked publicly isnt right here, when she was the one trying to help them and we didnt have to do to begin with. We did deny a refund because we came back and moved it at no cost to them- when cost should have been associated with moving it. At the end of the day here- the issue didnt lie with us. We just did the job and put the fence where we were told to."

"Such a delightful experience and we look forward to future projects. Thank You."

"We appreciate you! Thank You."

"We appreciate your business. Thank You."