TOM'S AUTOMOTIVE CTR

My only complaint is that I was told it would be done by end of bus day, so I waited for it and they couldn't get it done, the car had lots of problems, but I would have just dropped it off had I had known how long it would take.

Great Service !

The service was excellent. This was my first time using them.

My truck would not often not start, but every few days, it would randomly start and run normally. Since this was a rare occurrence, I needed service. I drove my truck to Tom's on one of those rare days and I told the owner the problem. Because of the situation, he was able to get the truck in the shop without an appointment (this is not normal). He described the probable problem prior to the repair. Several hours later, I received a phone call indicating that the repair was made and I may pick up the truck.

The positives of the experience are the fairness in price and the quality of diagnostic. Tom and his employee are very knowledgeable. Although my circumstance is abnormal, they were able to repair my vehicle quickly. However, this is not always the case. The only negative would be the cleanliness and cluttered shop.