Founded 1993 • With Angi since March 2003
Service Provider Response[member name removed], Thanks for the wonderful review.You guys were great to work with as well. I'll be calling you when things settle down to stop by for some final pics. Dave
Service Provider ResponseIt's too bad that this customer would not use us again as 95% of a fairly large project was pulled off without any problems. We received all A's and B's from them but because there was some disagreement on how the tile backsplash was to layout, they will not use us again. My installers spent more that an hour laying out the pattern, drawing it out and as it went in nothing was said about it not being done as per the client request. It was brought to my attention a day or two later that it wasn't right. The drawing the customer used to create the pattern was no longer to be found. Regardless of how it came to be that it was not the right pattern I did what I thought to be the "Right" thing to do and redid the tile work at our expense. Dave and Cindy Laurence, Owners, St. Charles Kitchens and Baths
Service Provider ResponseI WAS QUITE SURPRISED TO READ THIS REPORT AS THE MEMBER NEVER EXPRESSED ANY COMPLAINTS TO ME. THIS WAS THE SECOND JOB WE DID FOR THEM SO I WAS EVEN MORE SURPRISED TO READ HER COMMENTS AS I WOULDN'T EXPECT THAT THE PERSON THAT WROTE THIS REPORT WOULD EVER WANT TO BUY FROM US A SECOND TIME. I CAN'T DO ANYTHING TO SATISFY MY CUSTOMERS IF THEY DON'T LET ME KNOW THAT THEY ARE NOT SATISFIED.
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2022 Super Service Award
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St Charles Kitchens & Baths is currently rated 4.7 overall out of 5.
St Charles Kitchens & Baths is open:
Monday: 10:00 AM - 4:00 PM
Tuesday: 10:00 AM - 4:00 PM
Wednesday: 10:00 AM - 4:00 PM
Thursday: 10:00 AM - 4:00 PM
Friday: 10:00 AM - 4:00 PM
St Charles Kitchens & Baths accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover
Yes, St Charles Kitchens & Baths offers free project estimates.
No, St Charles Kitchens & Baths does not offer eco-friendly accreditations.
No, St Charles Kitchens & Baths does not offer a senior discount.
Yes, St Charles Kitchens & Baths offers warranties.
St Charles Kitchens & Baths offers the following services: Repair, design, sales, installation and remodeling of kitchen, bath, general, ceramic tile, custom and stock cabinetry, granite, corian, silestone, laminate, ceasarstone & cambria countertops.