Founded 1993 • With Angi since March 2003
Service Provider Response
[member name removed], Thanks for the wonderful review.You guys were great to work with as well. I'll be calling you when things settle down to stop by for some final pics. DaveService Provider Response
It's too bad that this customer would not use us again as 95% of a fairly large project was pulled off without any problems. We received all A's and B's from them but because there was some disagreement on how the tile backsplash was to layout, they will not use us again. My installers spent more that an hour laying out the pattern, drawing it out and as it went in nothing was said about it not being done as per the client request. It was brought to my attention a day or two later that it wasn't right. The drawing the customer used to create the pattern was no longer to be found. Regardless of how it came to be that it was not the right pattern I did what I thought to be the "Right" thing to do and redid the tile work at our expense. Dave and Cindy Laurence, Owners, St. Charles Kitchens and BathsService Provider Response
I WAS QUITE SURPRISED TO READ THIS REPORT AS THE MEMBER NEVER EXPRESSED ANY COMPLAINTS TO ME. THIS WAS THE SECOND JOB WE DID FOR THEM SO I WAS EVEN MORE SURPRISED TO READ HER COMMENTS AS I WOULDN'T EXPECT THAT THE PERSON THAT WROTE THIS REPORT WOULD EVER WANT TO BUY FROM US A SECOND TIME. I CAN'T DO ANYTHING TO SATISFY MY CUSTOMERS IF THEY DON'T LET ME KNOW THAT THEY ARE NOT SATISFIED.Check our reviews on THUMBTACK Top Pro & 5 star HOME ADVISOR 5 star ANGIES LIST rated A GOOGLE 5 star reviews & google guaranteed
Angi Certified
2022 Super Service Award
Arch Flooring specializes in hardwood installation, hardwood flooring refinishing, vinyl plank and laminate installation. We are a family owned/owner operated business. Arch Flooring is a team of professionals serving the Greater St. Louis Area. Our experience and passion speaks for itself whether it's installation or refinishing. Arch Flooring truly is Your Gateway To A Beautiful Home
Angi Certified
K.T.G Services is a young company, provider of flooring installation, demolition and cleaning services for your home. We are a team of passionate people to make your space the best place where you want to be. We are a company based on principles and values, oriented to a Win-Win scheme, with our dedication focused on the client, because we understand that the satisfaction of our clients gives us the opportunity for our own growth.
Angi Certified
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