Fiberglass By Lehman LLC

Terrible...first time it was bristling with fiberglass and sharp edges in the gel-coating that would cut your skin if walked on or attempting to exit pool. Demanded that it be sanded down and recoated with a smooth texture like pool had before they worked on it. They did sand it down and recoat but the sanding job was uneven and incomplete, more like a rough grind job than sanding, then the gel coat was applied with a heavy nap roller and looks horrible. When removing cover to open pool it was discovered that gel-coating didn't cure and transferred to winter cover and is now embedded with dirt and other debris that won't come off. This contractor has inspected it and said they have already fulfilled their contract obligations, but think they can fix it and have indicated they would be willing to repair the pool again when their schedule permits. I have lost all faith in this contractor and refuse to let them touch the pool again for fear of more damage.

Very prompt service and response.  Very honest and open about what needed to be repaired and what did not.  Very honest about expectations of repair in terms of durability and looks.  Very good outcome in terms of repair, follow-up, and overall service.  Was there on time and completed as expected.  Would definitely recommend and use again.

Mr. Lehman and his colleague were courteous and helpful.  They did not try to upsell me on the job, and said the hairline cracks and a few chips to the gelcoat were merely cosmetic.  For the cracks, they said it was a tiny job for them to do the work.  They said that as long as they were already there and had their materials, they would do it for me essentially as a favor, so I bought them lunch.  They seemed honest, and I'd never had contractors before do something so kindhearted like that.  About the other reviewer's comment, I don't know how long this patch will hold (it was earlier today) or how the company would be for larger jobs.

Fair to Good job on the fiberglass application
- The steps are now reinforced and very strong.  They do not sag anymore.
- The fiberglass was only applied to the horizontal surface of the steps, not the riser and as a result there are edges of fiberglass that should have been finished better

POOR JOB on the painting of the steps
- I allowed the paint to dry 1 extra week longer than Lehman instructions.
- The paint flaked off within the same season   [obviously the correct paint was not used for underwater salt-chlorine pool system].
- In 2011 I had to drain the pool, remove the paint, sand, and surface prep, and pay $450 to 4-Seasons Pool & Spa [St. Charles MO] to repaint the steps.