About us
Drain Masters Plumbing LLC - We are family owned and operated, under new ownership. We charge by the job - not the hour. You know the price before we start. Additional email - [email protected]
Business highlights
Services we offer
General plumbing, remodeling, interior drain cleaning, sump pump installation, sewer line camera inspections, jetting, sewer repair & replacement.
Services we don't offer
hot tubs, pools & septic systems.
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Warranties
Yes
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 66% | ||
| 16% | ||
| 5% | ||
| 3% | ||
| 10% |
Filter reviews by service
I found out afterwards that they were double what other plumbers charge. I learned my lesson to get other bids.
Andrew arrived quickly and immediately went to work on the problems. I was pleased to see him slip on little protective booties over his shoes so that I didn't have to clean up my floors after he left. He saw what the plumbing problems were and wrote up a quote for us. He explained to us thoroughly what he needed to do and why. He was extremely friendly and patient with us. We had questions and he had the answers. He obviously knew what he was doing and didn't mind our questions at all. He always included us in any choices that needed to be made. He worked fast and cleaned up the kitchen area so that we didn't have a big mess to clean up after he left.
Everything worked great when he was done and we are very pleased with the work that he did. No one wants to have to call a plumber on a weekend and I can understand why a plumber wouldn't want to work on a weekend, but accidents do happen, and it was nice to have a plumber show up who seemed happy to come and do our repairs for us. We were very pleased with Andrew from Drain Masters and will call them again the next time we have a plumbing issue.
Everything is still running smoothly now - instead of our water coming into the house at about 120 PSI and then having significant pressure drops whenever two (or more) sources were run (due to the failed pressure regulator valve), we now have uniform pressure (roughly 65 PSI) throughout the house even with multiple draws at the same time.
Although they're a bit pricier than some (but not all) local plumbers, their professionalism and quality of service is well worth it!
This occurred late on a Saturday evening. I called Drain Masters and they sent Jeff out to repair within 25 minutes of call.
Jeff was very polite, friendly, and knowledgeable. He quickly diagnosed the problem and gave us an estimate to repair.
Even though the cost was more than we thought it might be, we went ahead with the service.
Repair was done within 30 minutes. So far everything seems to be working fine.
The quick promptness of service on a Saturday evening and friendliness of the the plumber would get us to call this company again.
Licensing
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