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Basye Flooring Co Inc

Founded 1993 • With Angi since December 2002

4.8

(42) Verified Reviews

Description

We make choosing the right items for your home…simple! Let our expert staff guide you every step of the way and our professional installation team will pamper your home from start to finish. * Open since June of 1993 * We pride ourselves in offering full service * Design / Sales / Professional Installation * Knowledgeable Sales Staff with over 75 years combined experience....

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RR Flooring INC

5.0

(1) Verified Reviews

RR Flooring INC

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Verified Reviews

A few reviews for this pro…

5.0

03/02/2017

Three seemingly eager workers arrived on time and got right do work. They were polite, clean, friendly and knew their jobs very well.

DESCRIPTION OF WORK
Installation new flooring in kitchen, entry foyer, bathroom.

CATEGORY flooring contractor

2.0

02/03/2017

It was one issue that ruined our home building experience.

DESCRIPTION OF WORK
We used Basye through our home builder in the summer of 2013. We are just now settled with the builder on this issue, thus the late review. They installed the wrong floor first. Then in order to meet our closing date the new floor was ordered and installed with a couple boards that had no finish on them. This is a full walnut wood floor. Not being informed what Aluminum Oxide means to the flooring industry, we now have to refinish 900 sq ft of hardwood to correct the problem because you don't just buff and recoat an aluminum oxide prefinished floor. We also ordered an area rug. The @2,000 rug came in the wrong color. We had to wait for a refund because they told us the manufacturer had to make sure it was within a color tolerance. We ended up getting our money back because it was the WRONG color and not within the color tolerance. The point here is that they made us wait and couldn't see with their own eyes that it didn't match the sample from which we chose the color. We were told by the salesman that they DIDN'T WANT US AS CUSTOMERS. So when they tell you that they want you to be satisfied, they mean that they want you to be satisfied on their terms. We had a vinyl tile installed in our bathrooms. The grout is already cracking after 3 years and since they won't deal with us, we haven't had them back to repair it. The carpet in the house is okay and we had no issues. Because the carpet in the rest of the house was good, I gave them a D instead of an F.

CATEGORY flooring contractor

SERVICE PROVIDER RESPONSE

We are sorry that you are still dissatisfied with the flooring in your home. We, at Basye Flooring Co., strive to deliver superior levels of customer satisfaction to each and every customer, whether building a new home or remodeling an existing one.
5.0

11/21/2016

Excellent service, courteous and professional. Saved the day. Thanks!

DESCRIPTION OF WORK
We were in desperate need to find additional floor tiles to match what we had ordered from another supplier. Our job was in progress, our original supplier had shorted us, and we were also having problems with our original supplier over the quality and price of another part of our project. We didn't want to deal with them anymore. We called Bayse's Abbey Carpet. They were immediately able to tell us on our first call to them that they had our product and would sell it to us. They called their warehouse, took our order over the phone, and our contract picked it up the next day.

CATEGORY flooring contractor

SERVICE PROVIDER RESPONSE

Thank you for your kind words. We, at Basye Flooring, do our best each and every day to satisfy our customers' needs. We appreciate you taking the time out of your day to post this review.
5.0

01/07/2016

Replaced Kitchen and Bathroom floors. Very happy with the product and the service. I would highly recommend Basye flooring. This company is a pleasure to do business with and they were very accommodating, professional and had excellent follow-through from start to finish of project.

DESCRIPTION OF WORK
Replaced Kitchen and bathroom floors

CATEGORY flooring contractor

5.0

07/10/2015

From the estimate from Tom to the Installers, everything went very smooth and with no problems.  The installation team was professional.  They took care not to damage anything with the walls or the appliances.  The worked until the job was complete in one day as promised.  The flooring looks great and we are very pleased.

DESCRIPTION OF WORK
Replaced Kitchen and Laundry Flooring with Vinyl Tile.

CATEGORY ceramic tile,flooring contractor

Services Offered

Flooring sales & installation- Carpet, sheet vinyl, hardwood, laminate, ceramic tile, area rugs

Services Not Offered

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General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover, Financing Available
Senior Discount
No
Emergency Service
No
Warranties
Yes