Advanced Home Repair Joel Oberly

First of all, how does one five star review and one one star review add up to a 4.3 rating? My husband and I purchased a home in Rolla in January 2024. The previous owner had one of the retaining walls along the driveway and the drainage sestem replaced in June 2023. Yesterday I had to dig up the new drainage because it was going uphill, and flooding our driveway, garage and basement. The wall is already leaning outward and bowing from the preasure behind it. Mud is flowing from between the boards and under the wall. Furthermore, as I was digging up the drain, the back fill was littered with trash and debis from the original concrete wall, making the digging process very difficult. The debris which they charged for removing. Leaving this review is the only recourse I have.

All work has been completed to our satisfaction. On one occasion when we had several inches of ice the ceiling in our dining room was found to be leaking to the point that the dry wall etc was actually falling in. This occurred overnight. We had an open house scheduled for the very next day. I called Joel and told him my situation, he came from the job he was doing, leaving the men who work for him to continue their work and assessed the situation, procured the necessary supplies to make the necessary repairs and completed the work including one coat of paint and returned the next morning prior to the open house with a second coat of paint. He routinely cleans up any debris and always makes sure my husband and I are more than satisfied with his work. He is timely and very pleasant. I trust his recommendations and bids.