Appliance Pros llc
About us
During the COVID-19 outbreak, we are taking extra precautions with your health and safety in mind. Please call us today for more details. We would love to speak with you and ease your mind for home projects you need done. Residential large appliance repair of all major manufacturers, with over 55 years of combined experience. Two knowledgeable technicians perform all work in a timely and efficient manner. Factory authorized warranty repair service for Sub-Zero and Wolf appliances for the Kansas City area.
Business highlights
15 years of experience
Services we offer
Appliance repair. Factory certified service for Sub-Zero, Wolf and Asko. We repair all makes and models call us today.
Accepted Payment Methods
- CreditCard
Reviews
4.689 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 9% | ||
| 2% | ||
| 3% | ||
| 3% |
Showing 1-25 of 89 reviews
Pam E.
May 2020
Tech was nice and courteous
Don K.
Mar 2020
thorough inspection done
Bradley J.
Mar 2020
Awesome. He fixed it in 10 minutes.
Daniel R.
Jan 2020
Very satisfied with all aspects of the service
Jennifer A.
Oct 2019
Great!Dishwasher
Response from Appliance Pros llc
"[Member Name Removed], Thank you for the review! Please give us a call anytime you need service!"
Jay K.
Sep 2019
Terrible was told to call Whirlpool customer service. I should have stopped payment on the check.
Response from Appliance Pros llc
"[Member Name Removed], I think that you have the wrong company in mind. We do not show you in our system at all. There is another company in the kansas city area that I have been told is using the Appliance Pros name as well, but our company has not been to your home. Thank you. Please give us a call if you'd like our help. 816-326-7010."
Marlon W.
Sep 2019
Successful
Response from Appliance Pros llc
"Thank you for the review! We greatly appreciate your business!"
Susan B.
Jul 2019
They diagnosed the problem within 10 minutes!
Paul R.
Jul 2019
My refrigerator is over 25 years old, yet he had the necessary parts om his truck and was able to make the repair in a timely manner.
Response from Appliance Pros llc
"Thank you for the wonderful review [Member Name Removed], we always apprecaite your business! Please give us a call if you any further assistnace."
Kathryn G.
Jun 2019
He knew exactly what was wrong and said he would order the part. It took almost two weeks to get it and the company always sent me to voice mail. I must have called six or seven times. He finally called me and said he still didn't have the part and he would check on it and call me back. Well he didn't call back they day so by now I had his phone number and I called him. He said he still didn't have the part. It finally came in the following day and they came out and install it. The two techs were knowledgeable but their phone system is terrible. I won't call them again because I don't want to find the phone.
Response from Appliance Pros llc
"[Member Name Removed], Our office is always open Monday - Friday 8:00AM - 5:00 PM. All phones are always anwsered and not sent to voicemail during our busniess hours. I think that you may have the wrong company in mind. After looking through our data base, I was not able to find you based on your name or address. I believe that you may have had a different company scheduled for coming out. We would be happy to get you into our system and on our schedule. Thank you, 816.326.7010"
Jon P.
May 2019
They were on time & professional. They did not have the part they needed, so we had to reschedule (that’s the reason for the “B” rating for Overall/Responsiveness). The follow up was punctual & the repair completed quickly.
Response from Appliance Pros llc
"Thank you for the review! We're always happy to help!"
Sandra H.
Jan 2019
Repair was fine, no complaints. Took a week to get the parts, which surprised me. Technicians were pleasant and courteous. I would hire them again.
Robert J.
Nov 2018
Great, very knowledgeable of Samsung refrigerators. From past experience I know that not all appliance repairmen are actually knowledgeable of repairing Samsung refrigerators.
Response from Appliance Pros llc
"[Member Name Removed], As we appreicate the good review, we actually do not service Samsung Refrigerators, so I think that you may have had a different servicer out other than us. It seems as though you have found the wrong company on Angie's List. Thank you, Appliance Pros."
Connie L.
Jul 2018
100% unsatisfactory
Response from Appliance Pros llc
"[Member Name Removed], I just looked in our system and I don't believe that you have the correct company in mind. We looked in our system and I don't have record of your address or phone number. It seems as though you have found the wrong company on Angie's List."
Debbie H.
May 2018
Good job and quick response
Gerald P.
May 2018
Changing the initial part didn't fix the problem. They came right back out and diagnosed an additional issue and fixed it no charge.
Paul D.
May 2018
Prompt open communication.
Thor M.
Dec 2017
Fantastic! We were very happy with scheduling and that the technician didn't cut corners - he wanted to make sure it was done right the first time.
Mark S.
Nov 2017
He figured ti out fast and was done quickly.
Leah M.
Nov 2017
He was very thorough. He checked all components of stove & oven to ensure it was operating correctly. Also did a quick check of the dishwasher while he was there and gave operating recommendations. Price was fair. the only downside was they were booked out so far I had to wait 3 weeks for service, but they were the only place I could find who would services our Samsung appliance.
Abbel A.
Sep 2017
Repairman assessed the problem and quickly arrived to a resolution and fixed the problem in about an hours time.
Loretta B.
Aug 2017
On time for appointment. Did not have the part, so fixed temporary so that dryer was useable. Part ordered and installed a week later. Professional and quick to determine what was wrong and to install part. No service call charge when returned with part to install.
Response from Appliance Pros llc
"[Member Name Removed], Thank you so much for the great review! We are happy to hear about your great experience. Please give [Member Information Removed] a call with anything else you might need assistance with in the future! Thanks again. Appliance Pros, LLC (816) 326-7010"
SHARON R.
Jul 2017
it went fine. the service man got all the ice out and it's running just fine.
MARION C.
May 2017
Problem diagnosed quickly, parts ordered, installed quickly. Problem solved.
Terri D.
May 2017
Great service
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
FAQ
Appliance Pros llc is currently rated 4.6 overall out of 5.
Appliance Pros llc accepts the following forms of payment: CreditCard
No, Appliance Pros llc does not offer free project estimates.
No, Appliance Pros llc does not offer eco-friendly accreditations.
No, Appliance Pros llc does not offer a senior discount.
No, Appliance Pros llc does not offer emergency services.
No, Appliance Pros llc does not offer warranties.