Metro Mechanical Services

Metro has been our go to for over a decade. As out of town owners of a rental property, we trust them completely. On a recent trip to KC, I had the pleasure of finally meeting Pat, our HVAC dude in person when he and Matt serviced our system in preparation for the up coming summer. We also had a plumbing issue and Mike was the tech that took care of that for us. From Robin and Jonathan who set appointments to the techs that come to our home, this is a first class operation and they have us as customers for life. They are respectful of your time and have always gone above meeting expectations. Keep up the great work and customer service.

I called and was greeted by a knowledgeable, courteous and professional person by the name of Robin? I called to make an appointment to have them come out and check my propane furnace. we were hearing an unusual sound coming from the burner area. I was given an appointment that same day 12/17/2020. I was informed when they would arrive and they arrived right on time. The two associates came with face masks and all the tools they needed. They explained and let me see the issue with the chamber assembly. They did not have the part in stock, but they found out where one was available. They gave me the approximate price, for the new chamber and the amount it would cost total. I was given options and advice on what they thought would be the best option in their opinion, they immediately left and came back with the new part for my old furnace. I had a great time visiting with both the repair man and woman. The work was performed in a very timely manner and as expected. The furnace worked correctly immediately after they were done. I would highly recommend this company to family and friends. If I ever needed any of the services they provide, I would not hesitate to use Metro Mechanical Services out of Platte City, Missouri.

Called and talked to Liz late on the 07/15/17 around 11pm and again she called me first thing in the morning of 07/16/17. Pat was my service tech, on time and had my AC back up and running in no time, wife was happy therefor I was saved. I wouldn't hesitate to hire this company and definitely my top use list.

Very good. Jason and Dave completed the job in less than hour. High quality work. Cleaned up the area.

All of the workers
were polite and professional...but really didn't know what they were
doing.  The first guy said there was a short but he didn't really know
where so he replaced a fuse and left a spare in case it happened again. 
Second guy came out and said the thermostat was bad then came back and
said, no, it just needed to be rewired.  third guy came out and he also
said the thermostat was bad but after spending an hour trying to figure
out what was wrong only to find that the last guy rewired incorrectly. 
After both workers said we were low on coolant the third guy finally
looked for the leak.  He said we needed to replace the evaporator coil
and said they'd call with a quote the next day (friday).  I didn't get
the quote until monday.  The quote was for $1600 and the part was out of
stock for 5-7 days.  When I told them I'd found the same part online it
magically became available on Tuesday.  We decided to go with Buckner
Heating and Cooling