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Long Refrigeration

Heating and Air Conditioning

About us

Serving Soutwest Missouri for nearly 30 years. We work all all brands of residential and commercial heating and air conditioning equipment. We are also the areas premier geothermal installation and service companies. Additional DBA - Long Refrigeration HTG Cooling.

Business highlights

47 years of trusted experience
Emergency Services Offered

Services we offer

Heating,cooling, radiant floor heating, geothermal, boilers & water heaters.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.88 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
0%
3
13%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.1
professionalism
4.7
responsiveness
4.7
punctuality
4.9
Showing 1-8 of 8 reviews

Clark M.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
We had some work done on my mother-in-laws house. They did a great job and very inexpensive. It was very reasonable. They could have come back and charged me hundreds of dollars but I was able to get the part for $50. I had to order some special tools and I bought the parts from a store and I was able to do it myself. Communication was excellent.
Description of Work: They diagnosed the problem with the air conditioning system and told me how to fix it. I was able to do the repair myself.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Suzanne V.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They did work on an ac unit they were competent and polite. I use them for all my heat and air service.
Rating CategoryRating out of 5
Yes, I recommend this pro

eric R.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
Great experience. They were on time to do the estimate and the installation. The guy was super informative, answered all questions I had in great detail. Even answered questions I didn't know I had! The quote came in the same day and was reasonable compared to other quotes we received. My only complaint is that I accepted to quote on Friday and the unit wasn't installed until the following Thursday and it was during the hottest time of the year. Other than that everything went very well and I would highly recommend this company to anyone.
Description of Work: Installed new A/C and Heating Unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$4,700

Gerald J.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
They did a great job. They were polite, professional and on time.
Description of Work: They came to fix the capacitor in my furnace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$316

Gary J.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
Answered all questions, and performed and documented service.
Description of Work: semi-annual check and service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Athena K.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
The service call went very well, the young man was friendly and answered all our questions. Great company, they even call you after the service to make sure everything went well and were satisfied with their service!
Description of Work: Annual check of our furnace performed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

sheri W.
10/2012
3.0
heating & air conditioning/hvac
  + -1 more
after 2 calls out my a/c was absolutely not any better and the cost was 200.00
Description of Work: my a/c was not cooling though it was running, first game made 3 trips, was a talker and only changed a filter in unit, even though a/c was set on 73 and showed the temp.as 79, he wrote on his bill that it was working fine 2nd trip after long phone conversation with them, this guy took two air filters out of my hallway ceiling and said that was blocking air flow, once again, temps. were the same and house was not cooling charged $50 with a coupon for 1st trip, they are located in my trip, so no mileage charge charged $150 for 2nd trip never repaired

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$150

Gerald J.
08/2011
5.0
heating & air conditioning/hvac
  + -1 more
They fixed my air conditioner and made it work and that's all I know. They did a good job. Their price was pricey, but it was good service. I will use them again in the future.
Description of Work: I used Randy Long Refrigeration to repair my air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

    Contact information

    1301 S 3rd St, Ozark, MO 65721

    www.longrefrigeration.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    Long Refrigeration is currently rated 4.8 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Long Refrigeration accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, Long Refrigeration does not offer free project estimates.
    No, Long Refrigeration does not offer eco-friendly accreditations.
    No, Long Refrigeration does not offer a senior discount.
    Yes, Long Refrigeration offers emergency services.
    Yes, Long Refrigeration offers warranties.
    Long Refrigeration offers the following services: Heating,cooling, radiant floor heating, geothermal, boilers & water heaters.

    Contact information

    1301 S 3rd St, Ozark, MO 65721

    www.longrefrigeration.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM