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Our hot tub went totally out. We called several places, only Tom at Lake Patio and Pool answered the call. When I explained what was going on, he tried to walk me through possible answers to save me a service call. When it became apparent that we needed service, he gave us Tony's number (his service man) who came out and replaced the sensor in the heating element. He refilled the tub, shocked it and tested it to make sure the problem was fixed. Since this is a vacation home, he did all of this while we were gone He locked up the house and everything was perfect when we went back.
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